Helm's Inn    

Hotel with character, strategic location near Beacon Park, friendly staff, modernized vintage suite..

Slow drains and no elevator.

Value for money

No elevator

No lifts to take ur bags/ luggage

it ticked all our boxes,this is the second year running we have stayed,the fact it is located 2 minutes walk from the bus depot meant everything to us.faultless in my opinion,we are just home and we will be back again next year.thanks all at Helms Inn.

nothing comes to mind.

excellent location

Great location very close to downtown Victoria, with room very spacious and incorporated a well appointed kitchen. Excellent value for money.

No lift.

very friendly and welcoming and tremendous value for money. What a brilliant location so close to the centre of Victoria.

Nothing ! It was great

Excellent facilities in an excellent location, just minutes' walk from Victoria Inner Harbour.

Little drawer space but otherwise nothing.

Room only partially renovated, cute new kitchen , dinette and flat screen tv on wall

Bed not updated, very hard actually, so were pillows. Bedding old and outdated. Bathroom very small, no room for anything on counter. Shower head defective with minimal spray and hard to controll temp. Noisy on street side.

location, comfort, walking distance to most of what we wanted to see

Friendly staff, free coffee, large room, well-stocked kitchen, great location

nothing

cost and convenience to the clippfer dock, pacific coach line depot, and the victoria sites.

trek up 3 floors to the room especially with our luggage!

The simple European style....walking distance to everything yet meeting all our needs...cleanliness....great bed....flat screen tv....friendly efficient staff....large comfortable space...nice kitchenette... Loved the courtyard with the gorgeous french lilac.....The free parking was a bonus....Plan to return for longer.

Very few....we didnt know there was no elevator but we were only on the 2nd floor....maybe the staff could offer to help you with your luggage when they see your age.

Great location close to inner harbor and downtown. Nicely remodelled. Homey feeling. Great price and friendly staff.

No elevator.

the location is good and it is easy to find. There is a kitchen inside the room which can save us money for meals. The price for the room is reasonable.

The renovation of the room is a bit old.

Everything

Nothing

It was central and good value for money

The room was very dated and noisy

The location is perfect. It's close to the Inner Harbour, BC Parliament Building and the famous Fairmount Empress. Walking less than five minutes, you will be at the coast. The Douglas Street, which is the street that Helm's Inn is on, has tons of restaurants, convenient stores and shops. You can easily walk a restaurant and grab something to eat. It also has bus stops nearby. Basically this hotel is very comfortable and close to everything. They also provide free coffee and tea all day, with muffins and scones in the morning. Our room has a small kitchen, including a fridge, so we did some cooking and bought some food stored there for morning. Very nice place!

The fridge in my room is kind of noisy.

The location is top notch. Easy access by walking to a lot of inner harbor and area attractions and food services. Room design was spacious. Kitchen area updated and appreciated. King suite is very comfortable and easy to relax in. Staff very friendly and accommodating. Lobby area very warm and inviting, especially with the fireplace going and you walk in on a cooler, rainy day.

It's a busy street and the traffic can be a bit noisy, but you get used to that fairly quickly.

Location was great and the room (King Suite) was spacious with a powerful shower and a good hob, fridge etc.

Missing some of the basics for a good kitchen - chopping board, sharp knives etc. Little things that would have made a big difference.

Everything. Great location, great price, clean updated room. Wonderful staff they went out of their way to make sure we could check in early, since we had been traveling with small children. Only wished we could have stayed longer.

Good-sized room (King suite).Very good location.

perfect location-close to everything, easy to walk to many places

poor insulation--guests walking about in the room above; too close to main road--very much early morning traffic, especially the busses

The whole experiance was nice, staff was so very helpful and went out of their way to help us out

nothing very relaxing stay

kitchenette, location, quiet, friendly, helpful