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Pacific Center Mall Vancouver (0.2 miles)
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Newest reviews for L'Hermitage Hotel

  • Alan
      United Kingdom
    August 25, 2014

    Great location, attentive staff, clean and safe hotel. This hotel is in a great location and maintained to very high standards. Staff are always on hand to assist without being intrusive. On site concierge was well informed and proved very useful.

    Occasional delays to getting cabs.

    9.6

  • Masayuki
      United Kingdom
    August 25, 2014

    Friendly, courteous, and helpful staff, well equipped accommodation, and superb central location (right on the corner of Robson Street!). It's a perfect combination of a luxury hotel and a luxury apartment (if you opt for the fully equipped room, you can cook and do your laundry as well).

    Not much to dislike.

    10

  • Annet
      Netherlands
    August 24, 2014

    -The staff was really friendly (our room was ready when we arrived at 13.00, the free bicycles were great and we could use shower facilities on the day of departure) -Nice rooms and great beds Beautiful bathrooms with very nice shampoo/showergel -nespresso machine -beautiful outside pool

    One thing i can think about; Maybe 4 nespresso cups instead of 2.

    9.6

  • Anonymous
      Germany
    August 23, 2014

    Excellent service, friendly staff, great facilities, good location

    Nothing

    10

  • June
      United Kingdom
    August 21, 2014

    Exceptional service and excellent room. Location is spot on for exploring Vancouver with lots of sights amenities in walking distance. Highly recommend this boutique hotel.

    Nothing!

    9

  • Matthew
      Brazil
    August 20, 2014

    Lovely, luxurious accommodation. Loved the fireplace in the room, the robes, the in-room Nespresso machine, the bikes we could borrow to cycle around the city. Helpful, friendly staff. Great location - walking distance to Gastown, Yaletown, shopping, etc.

    At the moment there is major construction going on across the street which was very noisy early in the morning. But it is temporary.

    9.6

  • Aimee
      United Kingdom
    August 18, 2014

    The staff were very welcoming and helpful. Our room was really comfortable and tastefully furnished. The pool and jacuzzi were also great. The location is really good, very central. Would definitely recommend!

    At the moment there is a large building site opposite but we didn't notice any noise.

    10

  • Brigitte
      Portugal
    August 17, 2014

    Outstanding.Concierge Raymond Wong exceeded all expectations and made our stay very comfortable.

    9.6

  • Laureen
      United States of America
    August 15, 2014

    The staff was great!

    9

  • Greg
      New Zealand
    August 13, 2014

    Loved the friendly staff who went out of their way to make sure we had a great stay. The room was lovely. The bed very comfortable. Highly recommend the hotel.

    Would have preferred to have a restaurant on site although the room service was good.

    10

  • Roberta
      United States of America
    August 10, 2014

    Lovely, attentive staff. GREAT concierge service. Suite was superb...modern, stylish, full kitchen and washer/dryer (very helpful for a family). Grocery store was at the corner. Kids loved the outdoor pool and hot tub.

    Only negative comment is that there was no fixed doorman though not a big deal when you are just going in and out for the day.

    10

  • Anonymous
      Hong Kong
    August 9, 2014

    Very helpful staff. Accommodated an early check in Bikes to borrow for free High standards of decor Very comfortable room and bathroom

    Didn't include breakfast

    9.2

  • Judith
      United States of America
    August 8, 2014

    Everything else!

    The overwhelming perfumed lobby, which you can smell from the street.

    8.8

  • Hilary
      United Kingdom
    August 7, 2014

    All the staff excelled in their roles. Nothing was too much trouble and they exceeded expectations. Rooms comfortable, bathrooms of highest quality. Super efficient free WiFi Very convenient location

    Nothing

    10

  • Anonymous
      United Arab Emirates
    August 7, 2014

    Location ,staff, comfort

    8.8

  • Stephan
      United States of America
    August 5, 2014

    Quality of room was top-notch. Excellent customer service of hotel staff.

    10

  • Stephen
      United States of America
    August 3, 2014

    Extremely friendly and helpfull staff, from doorman, front desk and even the cleaning staff.

    My only complaint was that the pillows were too hard and gave my wife and I neck aches. We wished the pillows were softer and flatter

    10

  • Anonymous
      Austria
    August 3, 2014

    very friendly staff nice breakfast on a patio

    10

  • Anonymous
      United States of America
    August 1, 2014

    Comfortable breakfast room with fireplace. Nice gym. Large bathrooms.

    Shower heads do not adjust freely.

    9.2

  • Lee
      United States of America
    August 1, 2014

    Clean. Funky. Great location.

    Construction right across the street woke us up at 7 am each weekday. Bummer. Otherwise perfect

    10

  • Anonymous
      Australia
    July 31, 2014

    Staff were excellent, particularly Mitchell in the lobby, and Keiko and Charmaine on the 5th floor.

    Construction works immediately across the road, and renovation of the hotel's restaurant in the lobby, meant that the usual cordial atmosphere were missing.

    8.3

  • Glenn
      United States of America
    July 31, 2014

    The concierge and staff were extremely helpful with booking excursions, restaurants, printing maps. Great downtown location. Could walk to many sites.

    9.6

  • Gerda
      United Kingdom
    July 31, 2014

    Everything was perfect

    Nothing

    10

  • Guy
      Canada
    July 29, 2014

    With great amenities including lounging room and lap pool. Friendly staff.

    10

  • Neville
      Australia
    July 28, 2014

    Location was excellent , all staff were very helpful and efficient . Room was spacious and comfortable .

    10

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