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2400 Alert Road, K1V 1S1 Ottawa, Canada – Show map
|Queen Evolution Room - Disability Access|
|King Conference Evolution Suite|
|King Room - Evolution|
|Queen Evolution Room|
|King Evolution Room with Sofa Bed|
|Deluxe Queen Evolution Room with Two Queen Beds|
|Room Selected at Check-In|
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75 properties in Ottawa
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208 verified reviews
They speak your language!
Hilton Garden Inn Ottawa Airport's staff speak: French, Spanish, English
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Fitness centre, Hot tub, Indoor pool
Food & Drink
Wired internet is available in all areas and is free of charge.
Free public parking is possible on site (reservation is needed).
Room service, Vending machine (drinks), Vending machine (snacks), Shuttle service (free) , Airport shuttle (free) , 24-hour front desk, Express check-in/check-out, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout
French, Spanish, English
15:00 - 00:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two further children under 17 years stay free of charge when using existing beds.
All further older children or adults are charged CAD 10 per person per night when using existing beds.
All further older children or adults are charged CAD 15 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 208 reviews
Value for money
Show reviews from:
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Southway Hotel and Conference Centre is just a 10-minute drive from the Ottawa MacDonald-Cartier Airport and offers a free airport shuttle during select times.
Score from 181 reviews Fabulous
The staff were helpful and always seemed to be in a good mood. They were also very helpful with directions for our travels.
Room was clean, pool and hot tub were clean and we enjoyed coming in from the cold and into the hot tub. The restaurant food was good.
Staff were not very helpful, quite dismissive and our credit card was charged prior to our arriving despite having booked with the caveat that we would pay on arrival.
Was told our credit didn't "approve" even with the funds on it. However, we went to use it that night and it said "declined" so we called our bank, only to find out that the Hilton did process the payment, even after we paid a different method. Yes, we did get our original funds back, but the principle is don't lie to customers!
We liked the cleanliness and size of our room . Staff seemed friendly at front desk.
The bed was very hard,the parking lot was barely plowed and the water pressure for the tub was terrible ! It took me 20-30 mins to run a bath!:(
I was so impressed with this hotel. Although it is right next to the airport, there was no typical airport sound. The room was big and comfortable. Travelling with a baby and a young child there was plenty of room for the playpen and for them to play. Room was immaculate. Staff was helpful.
Price was a little higher than I liked but it was Valentines weekend/family day weekend.
Price was good rooms big and clean
Overall, the facilities are great.
Upon arrival, staff at the front desk had problem(s) to my visa gift card which was worth CDN 140.00. And, I could have paid CDN 50.00 in cash while noticed in advance deposit was required.
rien tout ok
The Hilton Garden Inn was conveniently located between The Canandian Tire Center and The Rideau Carleton Slots (our two events) It was clean, spacious and comfortable. The staff could not have been more friendly or helpful. Excellent service.
proximity to airport, ease of getting into city, excellent meal, extremely comfortable bed, friendly and helpful staff
limited parking sometimes, construction site
The room was large and the bed was very comfortable. We slept well that night.
Check-in was no-nonsense and surprisingly quick for both a Hilton and a Canadian hotel.
Somewhat scruffy room, like many airport hotels.
It was very clean and the staff was pleasant and very helpful. We were only there for 6 hours so were unable o make use pf most of the facilities.
The Hotel and Staff were excellent from arrival to departure. Very clean and comfortable place to stay.
The new bed was a little hard for my liking but the linens were top notch.
Evening staff and servers were excellent. Room is large. Bed was a bit firm but still pretty comfy. Pillows are just how I like them. Food was delicious. Location to airport.
The temperature of the room was 76 degrees. The answer to my complaint that the room was too hot was they can bring up a fan which only moves around warm air. Other rooms would have the same issue. They didn't offer to offset the comfortable stay with even something simple like breakfast or points.
- check in service was excellent, friendly and there was no waiting for assistance - room was extremely clean, beds were comfortable - hotel is a two minute shuttle ride to the Airport - shuttle was prompt for a 4:00 a.m. trip to the airport - free coffee, water, etc. in the lobby
- no complaints to report
Great service. They took care of ordering a cab for me. Everything was on time!
Shuttle to the airport don't start till 4am. I had to take a cab to the airport because I had to be there by 3:30am. It is so close to the airport that the taxi fare is under $10.00 which was ok.
free shuttle to airport
Would like to see parking while flying out of airport in Ottawa. Stay & park
Spacious room. Large windows. Nice view. Comfortable bed.
TV could have been bigger.
We stayed because of complicated travel arrangements and found the breakfast excellent value.The staff were busy and few in the restaurant but very willing to ease us the food suited us well.Breakfast features real wholesome choices on reusable dishes etc.So much better than cheaper chains with non recyclable supplies and over processed food.Shuttle service was prompt and courteous.Front desk staff great also.
The size of the room was spacious -
Right at the airport. The staff are very friendly. This was my fourth time staying here. The dining room is surprising good.
Big room for 1 person. Very nice staff.
Room door was quite hard to open. Secured & heavy (1st flr). No coffee on the coffee maker. Needed help to operate but I was right that there is no coffee at all.
the manager Anson was so accommodating, and the other staff are pleasant.
The restaurant seemed really disorganized and unable to attend to a full restaurant. For me the bed was too firm even with the bed dial, and down filled pillows are not the most enjoyable.
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