I didn't like that I had to pay an additional fee to park at the hotel, this is something that I believe should be included in the cost of your stay, especially since the parking is around the corner off of another main street. I signed up for the free wifi, and they told me that I would receive my password in my email before I got to my room, and I never did receive this. Also, this is a ways up from the "life" of the city, this hotel is at the top of the hill, and since I had never been to Niagara before, I didn't know that If I had gone down to the "bottom" of the hill, there were MUCH more things to do, museums, and TONS of shops, that we missed out on until the end of our trip - something that we are keeping in mind for our next trip!
I loved everything about our Hotel, The view was outstanding, the cleanliness was excellent! The bed was impossible to get out of it was so comfortable.
The staff was very helpful and very friendly.