Holiday Inn Express Airdrie  

Staff were extremely helpful with phone difficulties and with extending our stay unexpectedly.

We really do not understand why our phone did not work to call out or in, but did work within the facility. As we were trying to contact local family members, this was frustrating and inconvenient. Staff were very helpful and after more than an hour corrected the problem.

Close to major mall and Calgary Impressive breakfast buffet

Room was too hot at night Beds not comfortable Old food in cupboards T.V. Did not work properly No lifeguard so kids could not use the slide

Very comfortable beds! Excellent staff. We booked a standard room but was upgraded to a suite when we arrived. Very impressed!

Everything was good.

The hotel was very handy to my needs, work.

Breakfast was too plastic, but ok - perhaps it is just the nth american way

carpet in room appeared dirty as their were spots on it. room 403 pancake machine was not working satisfactorily

I really enjoyed my stay. The prices are reasonable. The pool is great, the breakfast was good. The beds are comfy, the location is great. The staff was very good, friendly and helpful. I like the rooms have a kitchenette. I will be back!

I can't think of anything I didn't like.

Super friendly courteous staff. Nice clean room and excellent breakfast.

Just a great place to stay. Always clean,comfy and great staff

Friendly, helpful staff. Good Breakfast Clean & modern hotel

Very comfortable beds. Great breakfasts. Clean and in good repair. Comfortable hot tub.

No real outdoor space. Pool water was cold. Located in a very industrial area.

Beautiful room, comfortable. Very nice staff.

The breakfast was really good. I expected more of a "continental" breakfast, and was pleasantly surprised at the selecton of items

The pool was very cold and a bot small. Would have liked a smaller "kiddie" pool as well

Service was excellent. Very helpful staff!! Rooms very comfortable and clean. Will definately stay again!!

When we came back to our room after being gone all day it was lovely to see that they had gone to the trouble of making our daughter's playpen up and folding her clothes. They even placed her teddy bear neatly on her pillow. What exceptional service!

Apparently there was a soccer tournement going on that weekend and parents were allowing their children to run up and down the halls yelling. The people staying above us sounded like they were letting the kids jump off the beds over and over. I didn't bother calling in a complaint but it was very disruptive and effected our ability to relax in the evenings. I would hope the staff would address this kind of behavior so that other guests aren't disrupted by kids who's parents are allowing them to run wild. I can understand wanting to be family friendly but next time I will be asking to stay on the top floor to avoid it!

The beds were comfortable and the air conditioning worked well. The breakfast was good. The little gym was good and the hotel supplied access to a computer for checking mail. The staff was friendly.

The room was not very clean - the floor did not appear to be vacuumed very well - there was a water bottle by the air conditioner and bits of other junk on the floor. We were not convinced the sheets or pillow cases were clean - the sheets were crinkled/wrinkled up in a spot approximating where one would be laying, and in a manner not consistent with laundry wrinkles and folds. The hotel was fully booked so staff may have been stretched. The chlorine was so strong in the pool area that it burned your eyes and we didn't even bother.

The rooms were very clean and comfortable. As we were travelling with a small baby it was very easy to go get our breakfasts in shifts if she was sleeping.

The only disappointment we had was the water slide was closed when we took our granddaughter for a swim one day.

Close for business/close to malls/Tim Horton's is very close to the hotel!! friendly staff/cleanliness/the cleaning staff was VERY friendly.

around 8am kids and people were very noisy in the hallway, when people had signs on the outside of their room doors "not to be disturbed sleeping".

I really liked your cheery staff! Very accommodating! Just one suggestion, maybe train staff to know a bit about the geography of your hotel. How to get on to the freeway from your hotel.

I think it is a little too pricy for one night and didn't see a senior rate! Would be nice.

The rooms were clean and tidy.

I don't like using plastic utensils and styrofoam plates and cups. If this company is truly interested in saving the planet, it would be wise to use china and flatware. There is only one elevator, very difficult to move in and out in the mornings.

Nice, new & very clearn.

Our stay was great - the hotel was so so clean, and the bed was very comfortable. Breakfast was really delicious, and a wonderful variety as well. We had a wonderful experience.

Room was clean and comfortable.

Our first impression was not good. Tracks on front sliding doors and elevators were very dirty. Hallway and elevator rugs very soiled. We did not appreciate the fire alarm going off at 6:30 am, also no explanation as to why the alarm sounded.

The hotel was very clean and bright

The pool

Comfortable room, accommodating staff and the breakfast was great.