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14 Benjamin Road, N2V 2J9 Waterloo, Canada – Show map
Excellent location – rated 9.1/10! (score from 162 reviews)
Rated by guests after their stay at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area.
|Room Selected at Check-In|
|Double Room with Two Double Beds - Disability Access||
|King Room - Disability Access|
|King Room with Spa Bath|
|Executive Queen Suite|
|Queen Suite with Sofa Bed||
|Executive King Room|
|Executive Queen Room with Two Queen Beds||
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12 properties in Waterloo
Including hotels, apartments, villas and more.
162 verified reviews
They speak your language!
Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area's staff speaks: Italian, Indonesian, French, Spanish, English, German
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Grounds, Sun Deck
Golf Course (within 2 miles), Fitness Center, Indoor Pool (all year)
Food & Drink
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Italian, Indonesian, French, Spanish, English, German
St.Jacobs Farmers Market (109yrd)
Jacks Family Restaurant (109yrd)
Jacks Family Restaurant (109yrd)
Chicopee Ski Hill (3.1miles)
Laurel Creek Conservation Area (5miles)
Conestogo River (3.1miles)
Chicopee Ski Hill (3.1miles)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 162 reviews
Value for money
Show reviews from:
Located 5 minutes’ drive from the University of Waterloo, this boutique Waterloo hotel features an indoor pool, hot tub, and sauna. Free WiFi access is available, along with on-site dining.
Score from 53 reviews Exceptional
Offering an indoor pool and a fitness centre, Homewood Suites by Hilton Waterloo/St. Jacobs is located in Saint Jacobs. Free Wi-Fi is available. St. Jacobs Shopping Outlet Mall is 280 metres away.
Score from 93 reviews Wonderful
Located just off Highway 85 and next to the Conestoga Mall, this Waterloo hotel features an indoor pool. Free Wi-Fi is available in all areas.
Score from 105 reviews Very good
This Waterloo, Ontario hotel is ideally located close to area attractions, including the University of Waterloo, and features comfortable accommodations, complete with many of today's modern...
Score from 83 reviews Good
Great housekeeping staff!
Called at 12 noon to see if our room would be ready at 2;30 for the early ck in requested. Did not know and said rooms are all ready at 3p, but i could drive over and see if ready. Did not understand that the purpose of my phone call was to avoid driving miles out of my way to be told it is not ready.
Salt water, warm pool and area. The room was a good size as was the bathroom. Breakfast was more than adequate.
The breakfast was full, but cold. The heating areas for the food were not too good.
Big room with 2 beds. Very nice and quiet place.
We thought there would be a restaurant in the hotel. With a 2 year old girl, we had to rush into a supermarket to find something to eat in the hotel. No microwave downstairs.
Great location! Very clean! Good breakfast selection! Loved that check out was at noon - give you time to sleep in. Pool was pretty cool!
Breakfast bar - crazy busy - not enough seating - suggestion - if check out is noon - have breakfast available till at least 11am - 11:30am - perhaps would help with problem of everyone eating at same time
We liked the modern look- décor. Not overstuff with furniture. Fresh smell (no stale cigarette smell) bathroom was really nice and the bed was really comfortable and the pillows were great.
Location Very Clean Helpful staff
We came for a relaxing visit and couldn't even watch tv in the evening because there was a problem with the service. It would have been a nice gesture if we could have been compensated in some way for the inconvenience, but in the morning the desk clerk brushed us off saying it was out of their control and basically, not his problem. It isn't out of our control to choose somewhere else to stay in the future...............
close to all that I needed warm indoor pool nearby amenities
that the pool was closed at 10p.m. instead of 11pm.
The location suited us perfectly.
there was a very noisy business meeting in the lobby when we arrived, which made it difficult to register at check in - this should have been in a separate room. We were allocated room 218 which turned out to be a disabled room with very limited clothes closet space and a tiny bathtub. At checkout the clerk assured me it was not a disabled room, but it certainly was. Very expensive for what we got.
The arm chair was very comfortable. The room was a great size!
The floor of my shower had some weird coating that was partly worn off. It needs some attention.
Almost everything :-)
I would like to see a recliner available to be brought into the room for people like me, I can't sleep flat without back pain that keeps me awake. A recliner would make my stay absolutely perfect.
We enjoyed musical "Footlose" in St. Jacobs playhouse just accross the street from the hotel and then a perfect sleep in quiet and comfortable Holliday Inn in a walking distance from the theatre. This was exccelent combination for a busy couple like us.
There were a very few choices to eat after the musical ended at 10 PM. The only close place we found was A&W fast food restaurant with excellent chicken salad.
Not having tv. Is unacceptable. Most people rely on working tv service. .... If provider is useless consider changing to a reliable provider.....: this was not cost effective for my stay this time. .. Very disappointing. ....
Friendly staff, clean and ocmfortable
location, was great for our first time at the St.Jacob's Market and Outlet Mall. Right across the street and the dinning next door at Jack's was really good. No problems finding it or parking and walking to your shopping. Would stay there again longer next time.
The room was superb - probably the best hotel room I have been in for some time. Huge TV, huge shower, huge bed, - no faults at all.
The breakfast was on plastic plates and with plastic cutlery. It was worse than MacDonald's because you expect that there. The food was less than I expected after having been in many Holiday Inn Express hotels in France and Belgium. Rather disappointing for an otherwise excellent hotel.
The general manager is a very outgoing and well-versed gentleman. He was quite easy to talk with as he visited with the patrons during the weekend breakfast hours. The staff at the front desk is very friendly. They are helpful and informative when answering questions. The overall atmosphere of the hotel is friendly and comfortable. This is a very pleasant place to stay.
Good location for St Jacobs, but a bit isolated from everything else
Everything was new, clean and comfortable. We had a good sleep. The breakfast was pretty good too.
Every thing about the whole Hotel, Location, Staff, Comfort, Facilities, Value for money, Excellent will definitely stay again.
very nice rooms. Bed is awesome! Excellent front staff
poor shower. Wi-fi is horrible.
complimentary breakfast, staff good, good location..
we thought the room was going to be a little bit bigger. there was no working exhaust fan in the bathroom.
Was within walking distance of market and antique barn, friendly staff, rooms clean and modern, no noise from other rooms
Beds very firm and not very comfy
The location was convenient to St. Jacobs, Waterloo and Stratford. The beds were very comfortable and the breakfast was good. Free WiFi was useful and the staff were all very friendly and helpful.
Proximity to market & shopping. Central to many short driving tours
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