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Score from 34 reviews Exceptional 9.6/10

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Courtyard by Marriott Waterloo St. Jacobs

hotel Centrally located between Waterloo and St Jacobs, this hotel is just 2 minutes’ drive from St Jacobs’ Market and offers an on-site bistro. A flat-screen TV is featured in each guest room.

Most recent booking for this hotel was yesterday at 12:05

Score from 19 reviews Very good 8.2/10

Newest reviews for Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area

  • Elizabeth
      Canada
    August 25, 2014

    Beautiful new hotel. loved the location as I could walk to the market and outlets. also a great restaurant next door.

    NO BATHTUB IN MY ROOM. SHOWER STALL POORLY DESIGNED. WATER RAN ON BATHROOM FLOOR. DANGEROUS FOR OLDER PEOPLE AS MYSELF AND HUSBAND.

    7.9

  • Sheree
      Canada
    August 23, 2014

    Good size room, fabulous beds, cheery and approachable staff, lovely room for breakfast and close to Farmer's Market. Staff knew there area and gave spot on advice about lead times for driving.

    Streaming via "high speed" WiFi was too slow for anything but simple email. At breakfast the eggs tasted powdered . Perhaps a little to far for an evening performance in Stratford when there is a rain storm, but doable, absolutely doable.

    8.8

  • Tina
      United States of America
    August 22, 2014

    It was loud at night

    10

  • Francois
      Canada
    August 19, 2014

    Most everything

    Indoor pool temperature was a tad on the cool side. The pool's enclosure actually felt a lot warmer than the pool itself.

    9.2

  • Marilyn
      Canada
    August 15, 2014

    Everything was nice, food, bed, pillows, location, cleanliness, staff. Recommended

    10

  • Karen
      Canada
    August 14, 2014

    No tv for the first day

    7.1

  • Rachelle
      Canada
    August 6, 2014

    location

    10

  • Jackie
      Canada
    August 5, 2014

    That Booking.com staff worked with us to try to resolve the issue and there commitment to there standards and the booking. I will always be a customer of booking.com and staff for there patience and commitment to resolve issues, but sometimes out of there control. The area was good. In closing i give my thanks to the staff of Booking.com

    Booked this a week before going, when realized the was no cancellation policy, was very upset, tried to contact a manager for 5 days none on duty. the room they told me was for only 2 adults, but threw booking.com was for 2 adults and 2 children up to 18. On phone staff very rude and told us we had no choice but pay without even talking to a manager or he was in meeting not available for 5 days. When we got there the was a manager on duty amazingly, and was also rude because we had all the confirmation info, with no extra charges could be added. We will not book here again, unless the policy changes.

    7.1

  • Rick
      Canada
    August 5, 2014

    Everything

    Nothing

    10

  • Allan
      Canada
    August 1, 2014

    I liked the location it was one of the cleanest places I have ever stayed it was quiet and easy access. I will stay here again and encourage others.The staff were all very polite and welcoming.

    I had to leave

    10

  • Dean
      Canada
    July 30, 2014

    The high def tv, new building, clean. Close to market and outlet mall.

    Breakfast was horrible! Coffee in room single cup. Basketball hoop for pool not present. Cable for charging IPhone incompatible?

    6.7

  • Dorothy
      United States of America
    July 26, 2014

    everything was great. nice breakfast, very clean and very friendly staff.

    nothing

    9.6

  • Jennifer
      Canada
    July 26, 2014

    Great location. Close to everything. Would stay here again.

    10

  • Wafa
      Saudi Arabia
    July 23, 2014

    It is located far away from the down town and shopping mall

    7.1

  • Laura
      Canada
    July 22, 2014

    Breakfast was kind of confusing. Everybody was kind of milling around and grabbing stuff. There was only one toaster & it took long and there wasn't a place to rest your plate to fill it or to balance drinks and plates. There should be trays & the food should be on an island so you can go in a circle. Put you toast in at the beginning and then it would be ready by the time you made it around to the other side.

    10

  • Kenn
      Canada
    July 22, 2014

    The facilities are very clean and the hotel is well situated close to the market, outlet store and theatre.

    We were given the room for the handicapped, which meant a low rack for trying to hang clothes (we didn't bother). The front desk staff told us it was the last room available. That surprised us since we booked several weeks in advance. After giving a credit card when we arrived we received a call to our room asking us to go to the front desk and supply another that was used to book the room. The call was just as we were leaving for the evening theatre so it was very inconvenient. One would have thought this should have been dealt with when we arrived early in the afternoon.

    8.8

  • George
      Canada
    July 21, 2014

    Excellent breakfast. Helpful personnel. Location to the Saturday St. Jacobs market.

    10

  • Jane
      Canada
    July 15, 2014

    it was clean, spacious, beautiful and it was so convenient to Farmers Market. this is the first time I used booking.com and I am really pleased. Will recommend you to all our friends.

    Nothing

    10

  • Arnold
      Canada
    July 13, 2014

    The location was good. The breakfast was very good. The staff were friendly. We would stay there again.

    9.2

  • Hannelore
      Canada
    July 13, 2014

    Friendly staff, comfortable beds,very clean and quiet, close to everything we wanted to see and do!

    10

  • Peter
      Canada
    July 13, 2014

    Hotel was very clean. Staff were friendly and the room was very nice and comfortable.

    8.8

  • Cal
      Canada
    July 11, 2014

    Everything was great with one exception. The room hadn't bee cleaned or beds made when we returned to it in mid afternoon.

    9.6

  • Lynda
      Canada
    July 8, 2014

    nice and clean and friend staff

    10

  • Changsheng
      United Kingdom
    July 7, 2014

    Stayed there for one night. The room was quiet and the facilities including bedding and bathroom were very clean. I had a good sleep. The included buffet breakfast was pretty good with plenty of choice, which was even better than that I was charged $20 elsewhere in the same town. Will use again next year.

    The curtains did not close.

    9.2

  • Mary
      Canada
    July 7, 2014

    We would have wished to have a hard copy of our final room invoice. We were told we would receive a copy through Booking.com. Why?

    7.5

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