The room was on the top floor, the view was great, but a couple of hours later, we noticed there was very noisy.First, we assumed it was air conditioner, so we turned it off. Unfortunately, the noise wasn't gone. Then, we found out the noise was from the roof. We asked the staff to come up to check twice, they admitted there was constant humming from roof, it was from the vent. I asked to switch the room, they said need check.......
Finally, they said they could switch the room only till next day. That night I barely slept, it was awful!
When I saw the little plastic advertisement in the bathroom, Hospitality Promise. It was such a sarcasm! That two words only Be Written, you never trusted!
2 cents, if you check in this hotel, never choose the room on the top floor.
Be honest, the second night, after they switch us to 5th floor, it was paradise.
I'm still unhappy, they didn't refund any parts of the first rate. So I paid two nights for only one night sleeping!