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Show map Holiday Inn Express & Suites Riverport Richmond

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Newest reviews for Holiday Inn Express & Suites Riverport Richmond

  • Anonymous
      United States of America
    August 22, 2014

    Really nice desk staff. 24-hour airport shuttle.

    Limited restaurants close by. I thought I booked the one close to the airport.

    9.2

  • Terrence
      Canada
    August 21, 2014

    The front desk staff were very helpful and accommodating. Very thorough with explaining how things worked. The rooms were very comfortable. The breakfast was excellent! Would recommend this hotel to my friends.

    Nothing to complain about.

    9.6

  • Josephus
      Netherlands
    August 18, 2014

    Great beds, the rooms are good.

    Breakfast is "small" and after 9.30 it is closes although still people are coming. The breakfast room is to small. The reception girl speaks poor English, friendly. It's far from the airport and downtown. On the site it gives the impression that it is closer

    6.3

  • Kulwant
      Canada
    August 18, 2014

    Overall a very nice and comfortable hotel.

    9.6

  • Bonnie
      Hong Kong
    August 17, 2014

    The hotel was convenient with the airport shuttle. It was clean and comfortable and the staff was excellent, helpful and friendly. Be sure to call and let hotel know you are ready for shuttle as there are three Holiday Inns in the area, don't want to be on the wrong shuttle...they are great to check and help get you to the right place. Wonderful time overall.

    8.3

  • Rose
      Canada
    August 12, 2014

    Parking - plentiful Location - perfect secluded place in Richard. Easy to find. Close to everything in Richmond including berries picking! Hotel - very comfortable room, bathroom was huge, toiletries plentiful; microwave. Wifi was fast. Fridge a bit small. Lots of room. Newspaper provided. Free breakfast - plentiful and continous supply of food, continous flow of food, cold&hot, and fresh fruits. Free coffee all day/night. Dining room was huge, lots of sitting inside and outside. Nice TV's. Staff - very professional & welcoming.

    There is nothing I didn't like.

    10

  • Anonymous
      Canada
    August 11, 2014

    Comfy beds, love the pool and hot tubs, location is good

    10

  • Hewa
      Saudi Arabia
    July 26, 2014

    Apart from the shuttle incident , we had good stay. Breakfast was good and everything is constantly being refilled. They provide tea and coffee whole day. which was great

    We arrived in Vancouver and called the shuttle and they said it will arrive in 10 min. ( one of the reasons we booked the hotel ) Waited for about 30 min and called again to find out there is no driver and wanted us to come by a taxi which we had called and get it down. After a long connecting flight from Heathrow , it was not a good start.

    7.1

  • Tamsin
      Canada
    July 25, 2014

    Stayed with friends for one night at the hotel. My room was in the newer wing and was very nice. The other room was older and could stand an upgrade but still clean and spacious.

    A bit out of the way.

    7.9

  • Jian
      Canada
    July 24, 2014

    Except the shuttle bus is a little small, it's easy to full, all the other items are excellent, the suit is wonderful, and the breakfast is delicious.

    9.6

  • Darcy
      Canada
    July 24, 2014

    Incredibly comfortable bed. Sitting room separate from bedroom. Good value for the money.

    Healthier breakfast choices would be nice.

    9.6

  • Peter
      Canada
    July 23, 2014

    Good breakfast, polite reception. Enough parking

    Traffic noise, crowded breakfast room

    7.1

  • Deb
      Canada
    July 22, 2014

    Great facility for families. Wonderful large rooms.

    Wi fi not consistant. Children running thru halls at night.

    10

  • Dennis
      Spain
    July 22, 2014

    Perfect one night stay before going to the ferry. Very comfortable room. Good breakfast and very helpful staff.

    The mall wasn't as close as we thought and quite a walk away (we had no car). The breakfast room was too small for the volume of guests and there was no bacon!

    8.8

  • Smilja
      Canada
    July 15, 2014

    locations was excellent for things to do and see without going too far or long. walking distance for my son's special olympics bowling. also liked the rooms

    did not like the fact that i had to pay for my room upfront. i have booked through booking.com many time before and this is the only time i had to do this. either they ask for a deposit only in cash or nothing at all. it was my choice if i wanted to pay everything up front. the oriental man was not very sympathetic in any way in his tone of voice. so need less to say my vacation started off bad. not nice way to start off vacation. hotel need to change their policies just like every other hotel anywhere. not customer service oriented…...

    8.8

  • Kenneth
      Canada
    July 13, 2014

    close to the bowling alley

    7.9

  • Graham
      United Kingdom
    July 8, 2014

    staff were very friendly and efficient; Hotel rooms and facilities were first rate, quite at night and comfortable; breakfast was pretty good with decent range of food for a Hotel freeby -- all in all a good location and easy to find

    9.2

  • Lester
      United States of America
    July 4, 2014

    Exceptionally nice suite with wonderful queen beds and assortment of pillows.

    Breakfast room was so crowded that we checked out and went to a local restaurant.

    9.2

  • Edmond
      United States of America
    June 26, 2014

    Good WiFi, free parking, comfort bed.

    Too noise from above the floor and next room.

    7.1

  • Patrece
      United States of America
    June 26, 2014

    Breakfast buffet was good. Beds comfortable.

    Shuttle pick-up and drop-off. One time we had to get a cab for more money and another time there was a mix-up but we did finally get back to the hotel. I know the hotel isn't directly responseable for that, but when I call the hotel they were kinda rude and short with me and did not act like it was any concern of their's even though they were the ones who booked the shuttle for us.

    8.8

  • Doug
      United Kingdom
    June 25, 2014

    Convenient for access to Island Ferries.

    8.3

  • Anonymous
      Canada
    June 21, 2014

    I like room

    Value for money .lil bit high

    7.1

  • Barbara
      Canada
    June 21, 2014

    Rooms were comfortable.

    Breakfast buffet was disorganized and slow to replenish. Also, staff did not have our reservation straight and assigned inappropriate rooms. We had some difficulty changing them.

    8.8

  • Lynette
      Australia
    June 17, 2014

    Great quality for money Clean and comfortable rooms

    The distance from the airport however this was negated by the provision of a shuttle service .

    9.2

  • Bora
      United States of America
    June 12, 2014

    Friendly and fast.

    7.5

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