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111 Lombard Street, M5C 2T9 Toronto, Canada – Show map
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697 verified reviews
They speak your language!
Holiday Inn Express Toronto Downtown's staff speaks: Chinese, Filipino, English
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WiFi is available in all areas and is free of charge.
Wired internet is available in some hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs CAD 20 per day.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Chinese, Filipino, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 10 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 694 reviews
Value for money
Show reviews from:
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Score from 691 reviews Very good
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Score from 987 reviews Good
This hotel is located next door to Maple Leaf Gardens, just a 3 minute walk from the nearest metro station. It features an indoor pool, a full-service spa and a gift shop. Guest rooms offer free...
Score from 772 reviews Good
This harbourfront hotel in downtown Toronto features on-site dining as well as a rooftop patio with a seasonal pool. A mini-fridge and coffee maker are included in each guest room.
Score from 897 reviews Very good
The Hotel was perfect. Great for the pirce.
The employee's were terrible. They ended up messing up somthing on my credit card when checking in and I had to call my bank. Then they blamed it on me when it was entirely thier fault.
The hospitality of this hotel was excellent. Being disabled is hard, but they went out of their way to be kind. I should have got the name of the desk guy, excellent man. Went to St Micheals, got taxi etc. breakfast excellent. Good value
The best about this hotel is the location. It's walking distance of main downtown's attraction. Is pretty and conftable if you are with kids. I would choose this Hotel again.
Staff were extremely friendly and helpful.
stuff was not helpful
Upon our arrival front desk staff very friendly and helpful. Breakfast was excellent the next morning.
Prompt, helpful service. Clean rooms.
Could use redecorating in rooms.
The staff were very courteous and helpful throughout my stay. My room was great with the nice view from the window. The breakfast had varieties and well laid out. The location of the hotel was great for getting everywhere. WiFi worked well. The use of their business facilities was free. I printed my boarding pass for free unlike some hotels that would charge you.
The elevator especially the third one misbehaved on a few occasions. The breakfast room could be bigger.
location near conference centre
I have never before stayed at a hotel that provided disposable crockery and cutlery at the breakfast table....shan't be staying again
Parking was easy and Good Value
A restaurant or snack bar would complete the package but the breakfast room and free breakfast was very good.
Bed was really comfortable.
Rooms are starting to show their age and could do with some upgrading
Ideally situated to explore Toronto this is a clean, comfortable hotel with friendly staff. Breakfast is included and has a wide range of food to suit everyone. Would definitely stay here again
Excellent location, close to everything
The wifi didn't work Additional parking fees
Free Breakfast was awesome. Had good choices. Wi- Fi included with the package was decent considering it's free.
Location could have been better. My access cards didn't work numerous times and I had to go back each time to the reception to get it reset which was very annoying. Room service should have the courtesy not to call or knock when the " do not disturb" sign is on. I was there for 2 weeks and had to extend my stay by just one night and I was not able to get the same rate as before and I had to pay 20$ more for that night. It would have been nice to show a little bit of appreciation to your customers and at least they could have matched the old rate. I was also harassed a number times by reception as they could not find my reservation for the extended stay. These all add up to a lower rating.
The location was perfect, the pillows super-comfortable and the room very large and well-furnished.
I wish American hotels understood the importance of cutlery and real plates. The breakfast had so many of the right ingredients - a great variety even including some healthier items - but then the plastic forks and knives and styrofoam cup just made me feel I was at a highway rest stop.
The location was close to the hospital and many amenities. The staff were friendly and accommodating.
No fridges or microwaves in the rooms, sketchy part of town, unreliable wifi.
I paid for deposit and right away there was an assumption just because I look young, that I had partied in the room that night. I am a respectful young woman, I don't need assumptions.
Good location downtown Very helpful staff, comfortable bed
No exercise room
- Front desk staff was VERY helpful (e.g I needed to print out some tickets)
- The quality of wifi was very unstable during my stay (especially in the evenings)
The location was excellent. Staff were polite and helpful.
The breakfast was tasteless. The heating system did not have a thermostat, leaving the room either too warm or too cold.
Very comfortable and modern bathroom with all in-room amenities except a safe box
I hated the plastic cutlery at breakfast. Would have liked a safe box in the room.
Lokation, staff and breakfast
It needs "facelifting" :-)
The reception officers was very helpfull
Location is a plus for downtown especially if you are shopping @ Eatons Centre. Good breakfast in A.M. . lots of variety to choose from and thats includes fresh fruits.
Did not get a good sleep, mattress not comfortable, noisy heater in the room, could hear all the noise from the street. Dirty floors and hallways.
Front Desk staff were very helpful and quick.
The breakfast was horrible. Didn't accommodate for the amount of guests at the hotel.
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