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Show map Holiday Inn Express Vancouver-Metrotown (Burnaby)

Customers who viewed Holiday Inn Express Vancouver-Metrotown (Burnaby) also viewed:

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Best Western PLUS Kings Inn & Conference Centre

hotel Featuring a seasonal outdoor pool, this Burnaby hotel is just a 10 minute walk from the Royal Oak Skytrain. Free Wi-Fi is available throughout the hotel and a daily hot breakfast is served daily.

Most recent booking for this hotel was yesterday at 21:28

Score from 104 reviews Good 7.9/10

Coast Coal Harbour Hotel

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Hilton Vancouver Metrotown

hotel Conveniently located in the center of beautiful Burnaby, British Columbia, this hotel offers ample meeting space for a variety of events and enjoyable on-site facilities just minutes from downtown...

Most recent booking for this hotel was yesterday at 22:30

Score from 50 reviews Very good 8.1/10

Newest reviews for Holiday Inn Express Vancouver-Metrotown (Burnaby)

  • Anonymous
      United States of America
    August 1, 2014

    Close to mall & sky train

    Room was small, Internet very slow, & couldn't close secondary curtains so was up right at sunrise! For the first time of uing the Hot water in shower it took time warming up, then it got too hot while my youngest daughter was showering. Towels were rough!

    6.3

  • Fred
      Canada
    July 31, 2014

    Location is great, only a block away from skytrain and shopping mall.

    8.3

  • Romeo
      Canada
    July 9, 2014

    It was nice and quiet once the air conditioner was shut off.The room was clean and smelled fairly fresh. It was centrally located for our purpose as it was all around Burnaby. It was good being close to a mall for shopping. In this condition I couldn't recommend this to someone else.Once these problems are addressed it will be a big improvement

    The air conditioner was noisy when your trying to sleep. The elevator was ridiculous having to wait almost 8 minutes from the time you pressed the button. Then it would stop on every floor when there was nobody there. The first breakfast was good but the second was terrible. No muffins, no greek yogurt,no eggs and when I asked they brought out some half cooked ones.[scrambled].The meat patties were something my dog wouldn't eat and last we had no coffee. I'm sorry if this sounds nasty, but I just related exactly the way it was..... I also usually get a corporate rate as I own my own business but this time nothing. $321 for two night stay was a little steep I think.

    7.1

  • Paul
      United States of America
    June 17, 2014

    during a construction period of time your holiday inn's should allow a discount for putting up with the construction noise and dust etc.. you cannot expect prices being the same during a construction period. and you MUST tell all bookings priod to the booking.. and not to just list it on the bottom of the WEB site !! we were dissapointed with this

    5

  • Joseph
      United Kingdom
    June 11, 2014

    I have stayed here before. The location is excellent. Right by metrotown mall and the skytrain. The parking is free which really is a plus. There is still some construction going on outside the hotel, although i think it will be finnished soon and it wasn't as bad as last year. I was put in one of the newly refurbished rooms which seem less tired than the old ones. The beds are very comfortable. The rooms new or old are well cleaned. I enjoyed my stay.

    The wifi really was patchy. Maybe they could look at upgrading the wifi or internet connectivity after they finnish refurbishing the rooms.

    8.3

  • Anonymous
      Ireland
    May 25, 2014

    location,cleanliness & staff

    breakfast(cardboard plates,plastic knives), poor food selection. No bar/restaurant.

    7.1

  • Anonymous
      China
    May 1, 2014

    location is great

    room is small. Also, you may easily press the wrong button when you are watching TV, and then you end up paying 16.99 more

    7.1

  • Lin
      Canada
    April 28, 2014

    Location....service

    8.8

  • Said
      United Arab Emirates
    April 25, 2014

    Fresh bagels in the included breakfast

    7.1

  • Anonymous
      Switzerland
    April 12, 2014

    The location was good with shopping mall, restaurants, transportation nearby.

    The kitchen staff was rude. The hotel staff in general weren't very friendly.

    4.2

  • Anonymous
      Canada
    February 26, 2014

    Everthing except the wifi

    The wifi is not steady

    7.5

  • Anonymous
      United States of America
    January 14, 2014

    It was right next to the Metrotown shopping centre. Noise was from nearby Skytrain was inaudible. The free morning breakfast was ample and varied.

    The hotel was undergoing renovations. There were major leaks from the parking lot ceiling into the parking lot, combined with the concrete dust generated by renovation, the pools of concrete slurry could be hazardous to shoes. The parking lot was not secure and I saw unsavory characters there, despite the occassional security patrol The beds were very old, and when I plopped down into them I felt as if I fell into a crater, my girlfiend, who is very slight had the same experience. The staff did not seem knowlegable. I had made two separate reservations for Wednesday and Thursday; and Friday and Saturday. I explained this to the clerk on check-in and asked if I would then to change room; he checked and said no. On Thursday night, I went to the front desk and asked a different clerk what do they showed my checking out and she said Friday. I went through the entire explanatory process again. I checked out a day early and when I asked for a receipt, I was told I get my receipt from Booking.com. I asked again and was given the same reply. That has never happened to me before; I have also been given a receipt. Perhaps, I get the room for free or perhaps there will be charges I am not aware of. Though nicely located for shopping, I will pay more to stay elsewhere.

    5.8

  • Anonymous
      Canada
    January 8, 2014

    buffet breakfast, excellent

    heater is too noisy

    7.9

  • Anonymous
      Canada
    January 2, 2014

    close to the malls

    over christmas there was no house keeping

    6.3

  • Mumtaz
      United Arab Emirates
    December 1, 2013

    Friendly staff & good location

    Breakfast was same for all days. I was there for 9 days but all days they had same menu and no change

    7.9

  • Anonymous
      Canada
    October 30, 2013

    price was good.

    Bedding a bit worn out. Renovations made conference centre insufficient. Unable to access car easily due to rennovations.

    7.1

  • Rita
      Canada
    October 24, 2013

    Being so close to the sky train & metrotownn mall

    They neglected to mention that there was major construction happening on either side of the building and that construction sounds travel throughout the hotel. Also, the cost for the hotel stay was very high considering the age & state of the hotel.

    5.4

  • Alan
      United States of America
    October 20, 2013

    Complementary breakfast were good.

    More security in the under ground parking area.

    9.6

  • Cynthia
      Canada
    September 24, 2013

    Loved the outdoor pool, rooms were large and comfortable. Easy access to Metrotown Mall and skytrain.

    9.6

  • Susan
      Canada
    September 24, 2013

    The staff were very friendly and helpful and I liked being close to skytrain. Room was comfortable.

    I thought the price was high.

    7.5

  • Andrew
      Indonesia
    September 21, 2013

    Location is very strategic, staff very friendly and helpful. Room amenities all good.

    We stayed for 10 days, the breakfast menu need more variations.

    8.3

  • Chitra
      Singapore
    September 18, 2013

    I think the hotel is located to amnities like the mall and the skytrain. The room was well mainained. Having a microwave oven in the room was useful.

    The breakfast menu was the same for the 8 days that I stayed there. Was very boring. The hair dryer in the room was not working.

    10

  • Christopher
      United Kingdom
    September 11, 2013

    Location was excellent as it was besides the metro station with direct access to central Vancouver. Choice of breakfast items were good with hot items changing regularly. Pool was a nice temperature and gym was well equiped. Staff were friendly and helpful. Good value as car parking is free and plentiful and cheaper than many downtown hotels.

    The ongoing building work meant that access to the metro station could only be reached via the busy bus station next door but I realise this will be a problem only until the works finish.

    8.8

  • Marlene
      Canada
    September 9, 2013

    Nice rooms, friendly staff, good breakfast, good location

    Would not give me reward points for bookling thru Booking.com

    9.6

  • Cindy
      Canada
    September 5, 2013

    Good breakfast. Convenient location. Most staff very friendly. Very clean.

    Desk staff on check in was rude. We arrived from prince Rupert to take my son to residence at bcit on the Friday. Bcit informed us past students check in fri and new on sat. We brought Joey to hotel and explained that he was only staying the one night. We were not offered a cot but we were told he wouldn't be permitted to have the breakfast in a rather snide way. It was not our intention to have Joey with us but you can be sure we did not ask for any extra pillows or anything, and Joey - he slept on the floor with the bedding we bought for residence.

    8.3

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