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Newest reviews for Best Western Plus Downtown Vancouver

  • Terry
      Canada
    September 2, 2014

    We liked breakfast. We liked the bed. We liked that we could walk to where we were going.

    That the secure parking is not that secure. The elevator is very slow.

    6.7

  • Ann
      United States of America
    September 2, 2014

    staff excellent, close to shopping

    nothing

    9.2

  • Ernest
      Canada
    August 27, 2014

    The room was a good size and comfortable, and always clean. The location is good for access to downtown.

    Nothing

    7.9

  • Anonymous
      Canada
    August 25, 2014

    Location Parking Bike rentals Staff Wifi speed Bathroom

    Nothing

    10

  • Christine
      Canada
    August 24, 2014

    Clean rooms, very comfortable beds!! The staff are all fabulous and will help with anything they can.The shuttle service is great (we really like Tony)Bus service right across the street will get u almost anywhere and the buss's come like every 2 minutes. Drivers also very helpful

    Some stains on the carpet

    9.6

  • Anonymous
      Cayman Islands
    August 24, 2014

    Good location

    No pool

    6.7

  • Jean
      United Kingdom
    August 21, 2014

    Very comfortable beds and well equipped room. Staff very helpful and friendly. Adjacent White Spot restaurant handy for good quality meals. Good location for Downtown and Granville Island.

    Air con was a bit noisey and the room was a little small.

    10

  • Brion
      Canada
    August 19, 2014

    Very clean and comfortable. Convenient location.

    8.8

  • Anonymous
      United States of America
    August 17, 2014

    There was nothing not to like about the staff and the facility. Very close to Granville Island and within Walking distance to many downtown restaurants.

    7.5

  • Polly
      Hong Kong
    August 12, 2014

    Location

    None

    7.1

  • William
      United States of America
    August 9, 2014

    Rooftop fitness room and seating area.

    Finding out about it the morning we checked out.

    8.8

  • Dan
      Canada
    August 8, 2014

    Good sleep :)

    7.9

  • Bernice
      Canada
    August 7, 2014

    The atmosphere locatio

    No comment . It was all great

    10

  • Anonymous
      United States of America
    August 7, 2014

    Great location near bars, nightlife, Granville Island. Attentive and friendly staff Clean rooms

    Smaller room, but it was fine

    10

  • Catherine
      Australia
    August 6, 2014

    We liked the quiet location, helpful staff and free bikes. We would stay again.

    The breakfast. We paid extra for the breakfast then were told that there was only one option. We didn't want the fatty, greasy option. We would have been better to go somewhere else and get something healthy.

    7.1

  • Nicola
      United Kingdom
    August 6, 2014

    Price included breakfast which was a bonus. The shuttle bus is an excellent feature and easy to book on. The bike hire was also a bonus. The room was perfect- comfortable with microwave, fridge etc. which we found useful. Despite the staff always being busy, they always dealt with all our questions promptly and we're very helpful. The location was lovely- close to parks and the sea wall.

    The wifi was sketchy and not great for Skyping. The bikes were hit and miss. Once we finally got hold of some, there were problems with size/broken chains and dodgy breaks. To be fair to the staff though, they fixed one for me and gave us a little extra time.

    9.2

  • Claire
      United Kingdom
    August 3, 2014

    Central location, very helpful staff.

    Although location was very central some interesting customers and shops surround on hotel!

    9.6

  • Anonymous
      Australia
    July 27, 2014

    Walking distance to everywhere downtown eg. Gas town, Canada Place, Seawall, Granville Island etc Plenty of restaurants and shops close by Able to take the Skytrain from the airport Complimentary bikes

    Breakfast cost 10 dollars at the onsite restaurant- could have been included in the price

    8.8

  • Ingrid
      Canada
    July 26, 2014

    Staff was very friendly and helpful, everything was clean and well maintained

    White Spot restaurant was only restaurant on site and closed at 10 pm. To get to and from the parkade with luggage you had to manoever the suitcases up several steps between the elevator and parking garage, which was not very handy. Plus we had a person in our group with poor eye sight, she had to be extremely careful on those steps. Very noisy heating/air conditioning unit in the room

    6.3

  • Christine
      New Zealand
    July 26, 2014

    We only had an afternoon and one night at Vancouver, so the location of the hotel worked well for us.. as we tried to see as many of the attractions as possible in such a short time..

    The only thing we were a bit disappointed with or rather concerned with was when we checked out, the only receptionist was in the office behind the front counter, having a rather uncomfortable debate with a client over the phone regarding a booking.. we had to just leave our key on the counter, and can only assume that it was received by the reception once the long winded telephone conversation would have ended sometime after we left.. we waited at the counter for quite some time... then our taxi arrived so we left for the airport. This was early in the morning, so guess there was only that one person around..

    7.5

  • Elizabeth
      Canada
    July 25, 2014

    The room was spacious and comfortable. Everything was extremely clean and the staff were very friendly and helpful. I would strongly recommend this hotel to friends and would stay again myself.

    I would have liked a " Do not disturb sign " for the door for when we were in the room during the day. We were not disturbed but would have liked the reassurance while we rested.

    9.6

  • Janet
      United States of America
    July 25, 2014

    Super helpful, friendly staff

    9.2

  • Lu
      Canada
    July 25, 2014

    location is good,close to bus stop

    7.1

  • Mary
      United States of America
    July 24, 2014

    Pleasant accommodations and handy to have restaurant (which was we enjoyed) right there next door:) Wasn't that far from GasTown and... the Trolley Stop which was great!

    After arriving from our cruise mid-am; knew we had to wait until mid-pm for room(s). However, rooms (had two other couples traveling with us) weren't available til LATE pm (I wasn't feeling that well so really needed that room:( Also, we made reservations last 'fall' for rooms to be on same floor and that wasn't the case… we had to request changes:(

    8.8

  • Holly
      United States of America
    July 22, 2014

    Staff was very helpful. It was very easy to get to all of the places we wanted to get to. Safe area of town. Top floor recreational area with Ping-Pong table, hot tub, and roof-top view was fun, too.

    9.6

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