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Hotellerie Jardins de Ville
4235 boul. Bourque, J1L 1N7 Sherbrooke – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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The most recent booking for this hotel was made on Aug 28 at 9:34 PM from Canada.
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16 properties in Sherbrooke
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137 verified reviews
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Hotellerie Jardins de Ville's staff speak: French, English
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Outdoor Pool, Outdoor Pool (seasonal), Grounds, Sun Deck
Hiking, Cycling, Playground
Food & Drink
Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, Hypoallergenic room available, Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
All older children or adults are charged CAD 10 per person per night when using existing beds.
All older children or adults are charged CAD 10 per person per night for extra beds.
Free! One child under 4 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotellerie Jardins de Ville accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that breakfast is not included, but is available. The property allots 2 x CAD $3.00 coupons per day, per room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 137 reviews
Show reviews from:
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Large apartment. Big bedrooms. Washing facilities. Pool.
Old furniture, carpets and a funny smell. I bought air freshners.
colours of the decor; space of the room.
squeaky bed. lack of windows to open.
Comfortable. Good value for money. Good location.
When I arrived I was told that I was only getting $3 dollars off of my breakfast, even though my confirmation clearly stated breakfast included. The young man on reception was very helpful, explained that it was a mistake and printed out a breakfast voucher for my family and I. The next morning we enjoyed a delicious breakfast,and we were very happy until checkout time. I was told that my breakfast had cost me $100 dollars. I said that could not be the case because my room rate included breakfast. After many heated conversations and telephone calls,the manager agreed to include breakfast as stated on my confirmation. The heated conversations were all in French and I was left to stand by feeling awkward,and also slightly fearful for the job of the young man. When the manager agreed to refund the cost of the breakfast, it came with a big dose guilt,he said that he would have to find a way to cover the cost of our breakfast from his own pocket. Overall, not a very pleasant experience, where I felt I had to fight for something that should clearly be included or not.
tv didn't work
The manner in which the manager handled my complaint.
This Hotel is well situated. It is close the our family and friends. It has the dining room which serves breakfast, which is nice as you can have a wonderful breakfast before you head out for the day. Beds are comfortable and clean. Staff friendly and polite. It's our go to when visiting the Sherbrooke area.
Could use new pillows.
petit dejeuner et proprete
the ambiance and it was a perfect location for us. Hotel restaurant breakfast was plentiful and delicious.
There was conflict over the style of room booked online vs. the room we actually got. We were charged more than advertised online price. Worst of all there was much hair on the bathroom floor. Few electrical outlets I could get to for charging devices. Huge amounts of dust behind furniture. The room was not clean. Restaurant service at breakfast was very slow even though the dining room only had 2 tables occupied including ours.
New Bathroom Meals were very good Fridge
No comfortable lounging chair Pillows too thin & hard
The staff was exceptionally helpful and kind, both in the reception area and the breakfast room. The breakfast choices were abundant and food quality excellent. The room was quaint and clean.
Decoration, feel like back to 60s. Isonrisasion poor,very poor.
Nice room - comfortable and clean. Price is comparable to others with no breakfast. I paid more because breakfast was to be included which it was not. They need to fix their website and so does booking.com.
They say they offer free breakfast but in reality it is a $3 off coupon for a big breakfast - not muffin, etc. Breakfast with coupons costs us over $20. Very disappointed as I booked this because of the free breakfast.
breakfast in same location
breakfast 2 choices only
size of room was good, solid floor easy to clean, no noise.
the breakfast was too small and not excellent, a buffet would have been better.
Staff was courteous and efficient. Food was delicious. Proximity to food shopping was a big plus for us.
I would like to have opened the windows for fresh air but the screens were ill-fitting and would have let in the bugs.
Not clean, verry old, lot of noise,
Nice little independant hotel. Breakfast pleasant.
Booking said did not accept AMEX but did on site. I brought cash but receptionist would not take it in advance. Came back next day and forced the issue and he took
The bed was excellent. Room large. Staff were very nice and friendly and always wanting to help.
It's old and oddly decorated but comfortable.
This old-fashioned motorhotel is quite charming in a vintage style. Rooms were perfectly comfortable if rather outdated, and they were clean. Cute dining room, nicely kept property, very pleasant staff. We've been looking for a place to stay in Sherbrooke/Lennoxville and this is the first one we've decided we'll come back to.
The bathroom could have been a little more cheerful in its decor.
The restaurant was excellent and the breakfasts were fantastic and a great price. The staff were very friendly and were bi-lingual.
Room furnishings were a bit old. Beds were ok, not great. However, they were kept very clean!
Very clean, pleasant staff, good food, quiet
Beds are a bit hard
The pool, though small and with insufficient opening hours.
Sub-standard accomodations and extremely poor value for the price!
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