Howard Johnson Toronto East  

front desk clerk was very good

the room was very dusty

You get what you pay for. I found bed bug in the bed. Staff was not sympathetic a all. Overall not a great experience. Not enough blankets. Pillows were flat.

This was the dirtiest hotel I have ever seen in my life. I don't think the floor had ever seen a vaccum since it was put down. The bathroom sink was in total disrepair rust and chipped paint and everywhere you looked you could see filth from splatters of liquid on the doors and walls to the counter-tops. The room doors weren't even primed let alone painted. I can't believe they can get away with charging $1 let alone $80 for this. Disgusting and I plan on filing a formal complaint with the headoffice.

For us, it was the location (very close to family) and the price was very reasonable for Toronto.

This is a tired old hotel; there are signs up that it is under renovation, but those same signs were up 4 years ago, and nothing appears to have changed. It seemed as if no one had used the pool area. (There were no towels, and the 'hot tub' was not heated.) I'm not complaining, since I did not pay for a premium hotel.

you get what you pay for.

just the price of the room

it was cold and it had a old feel to it

The sheets seemed clean. There is free WiFi.

The upper level was a student residence. There was a lot of coming and going of students and laundry hanging on the balcony's; the whole place is very 'tired' and worn. The hallways stank of asian food & curry. The door from the bedroom to the grounds area was so hard to open and close. The area that the room opened on to was a mess - looked like construction had been started and then abandoned. There was a nice grassy area on the right tho; the room had not been aired out at all for a long time - it was very stale smelling. I did not feel safe parking my car at the back of the building or leaving it there. When I arrived and finally found the room, I wanted to cancel the booking and leave but was so tired and did not know what else to do, I stayed there. The bedspread was smelly and had blood spots on it. The bed was not comfortable and the pillows were smelly too.

The employees at the front desk addressed me by my name after check-in, which was nice because I knew they took the time to actually remember it.

There was a very noisy family beside our room.

Nothing. They screwed with my booking, instead of a king room they gave me a room with double bed. It was very dirty. Someone had a blunt session and left evidence behind. Shows that they don't clean thoroughly. The room keepers knock every morning asking if we are checking out, when they should know better and not to disturb us. We asked that they clean our room, but they only did it once while I was there supervising(jk I was eating) I had to wait till the keeper came around asking if we were checking out to ask to clean our room since front desk was no help at all. To add on the poor service, Our room cards did not work 2 nights in a row, for no apparent reason, and had to mission it to the ghetto front desk to ask them why, but had no explaination. My bf and I were unimpressed, we couldn't cancel it. You will get what you pay for. So from now on, I'm not settling for anything under $150. It's good if you don't care about the comments stated above, cuz it's dirt cheap. Don't let websites deceive you. Careful of miserable people at reception, and happy hunting.

Nothing was great about this hotel. It looked like a scene out of a horror movie. Every night we would have to sleep with one eye open, since there was no security. Bad service, bad decor, bad everything, it'll have to be in the negatives in terms of scores. Tv was small, they shouldn't be called a hotel, more like a motel.

Smelly.

Services are okay and friendly.

The rooms were large, with good ac and were cleaned every day. Staff were very freindly

The breakfasts were on paper plates and plastic cups with the same boring food served every single day. Carpets on stairs and corridord were worn and threadbare in places.

The location was good for me.

The hotel is very old. And is very thirty outside and the bed is so bad I could not sleep.

Loved the staff they were great and the cleaning staff were always there. Enjoyed ourselves in the pool and spa area.. Having a continental breakfast is great as I don't like rushing out in the mornings. Also love the fact they accept dogs with out a hassel.. Overall it was a great relaxing few days..

Wish their wold of been towels at the pool side.. Everytime we went to the pool we had to go to the front desk to get towels.. but other then that our stay was great!!!