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Property Highlights

Places of Interest:

Place des Arts (0.2 miles)
Show map Hyatt Regency Montreal

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Newest reviews for Hyatt Regency Montreal

  • Ghislain
      Canada
    September 16, 2014

    Everything but...

    No light in the bathroom the first 24 hours. The WiFi broke down during the second late evening and was not repaired till dawn

    9.2

  • Bonan
      China
    September 14, 2014

    very clean n comfortable room, nice staffs, best location for shoppin n sightseeing

    9.6

  • Ana
      Dominican Republic
    September 12, 2014

    customer service and hotel cleaning service good when available..(afternoon service??)

    poor room service..late.. elvators..mess, poor availability.. and dirty, old bath fixtures..wet carpet by coffee bar and dripping water in bathroom entrance. should be checked.

    5

  • Richard
      Canada
    September 12, 2014

    Room size Connected room Two different elevators

    5.8

  • Olivier
      United States of America
    September 9, 2014

    Location

    Old hotel without character

    5.4

  • Barbara
      Luxembourg
    September 8, 2014

    central location; very nice staff

    small and old-fashioned bathroom

    7.9

  • Julie
      Canada
    September 7, 2014

    Very friendly and helpful staff

    There was no free wifi which was disappointing

    9.6

  • Anonymous
      Italy
    September 5, 2014

    the vent in the elevator at the entrance of the hotel was not working, the smell and the sound was really annoying, and it lasted throughout our entire stay.

    7.9

  • Michael
      United States of America
    September 5, 2014

    the room, the location, the amenities (pool/sauna/steam room), on site parking, were all really nice. we hope to go back soon.

    nothing at all.

    10

  • Anwar
      Canada
    September 4, 2014

    Everything ..

    Nothing

    10

  • Sunanda
      India
    September 3, 2014

    Absolutely hassle free service and very supportive staff. The location was excellent within easy walking distance from the tourist hot spots. We could get a lovely bird's eye view of the events on the ground from our hotel room itself.

    Nothing that I can remember.

    10

  • Antonio
      Canada
    September 3, 2014

    The location was great and the loung and foyer was grand. The room was large enough. The staff was friendly however need a bit more knowledge of the area maybe I asked the wrong person.

    The fridge did not work and the hair dryer did not work for the amount of money we paid I was expecting a more detail oriented experience.

    7.9

  • Craig
      Canada
    September 2, 2014

    room was clean and quiet.

    Entrance is very complicated and requires an elevator from the street level to the lobby. Everything is very 1970's in the lobbies and bar and purple is everywhere

    7.5

  • Anonymous
      United States of America
    August 29, 2014

    The Hyatt was clean and crisp as usual, both in the lobby and in the room. Good value for the money, given that Montreal can be extremely expensive in mid-summer.

    Our room didn't have a great view. The elevator you must take from street level to lobby level is slow and uninviting.

    8.8

  • Mary
      Canada
    August 27, 2014

    BEDS ARE COMFORTABLE

    I DON'T LIKE PAYING FOR WIFI WHEN THE ROOMS ARE SO EXPENSIVE AS IS, ALSO U SHOULD OFFER BREAKFAST WITH THE STAY

    5.4

  • Paul
      United Kingdom
    August 27, 2014

    Central location, comfortable beds. Good bar and pool

    Room a bit small and dark. Elevator from street level very slow and had an unpleasant oily smell. We had much better rooms elsewhere on our trip for the same price.

    6.7

  • Anonymous
      Canada
    August 27, 2014

    Clean rooms, good location.

    Water stopped working for few hours. Very inconvenient.

    5.4

  • Robin
      United States of America
    August 27, 2014

    location

    Said they had free appetizers in the late afternoon, but it was only for Hyatt members. The hallway and rooms were not as nice as I thought they would be. Both days the room was not cleaned until very late.

    6.7

  • Mitchell
      United States of America
    August 21, 2014

    . The staff was nice but could be overwhelmed by the volume of gps coming thru.

    The hotel is situated on the 6th fl of the Dejardin complex. You have to navigate several elevators to gain access. It's very tedious and provides no sense of intimacy. It's not where u want to hang out. A place to put your stuff, sleep and leave.

    5.8

  • Anonymous
      Canada
    August 21, 2014

    Location and pool

    The rooms we got Was horrible, washrooms looked nothing like the images, no duvet covers, only sheets on top of duvet not very hygiene friendly windows were extremely dirty, bath is from 70's.

    4.2

  • Sonja
      Canada
    August 20, 2014

    Fantastic stay!! Beautiful hotel! Will definitely be returning , as well as recommending this hotel to anyone I know travelling to Montreal & that would like to be right downtown!

    I had booked online so when checking in, the hotel staff ran my credit card, however they put through a charge for a hold/"deposit" but never mentioned to me that this was the case. It was only a problem because it said I was minus $60 on my Visa even though there wasn't a charge actually put through, I had to find this out by calling my credit card company. Perhaps the staff should atleast mention they are running a "deposit" for any damages etc, even if you are refunded that back after you've checked out (within 3-5 business days of course)

    8.8

  • Stephanie
      Canada
    August 20, 2014

    Location location location!! Can't ask for better location! Great views of the city :) Lobby, bar & restaurant were gorgeous. Staff was great too :)

    Outdated bathrooms with tiny tub & mattress was very uncomfortable :/

    7.9

  • Dominic
      Canada
    August 19, 2014

    I liked the fact that you had an indoor pool and the bar lounge area was very nice

    As a frequent traveller, I've been in a lot of hotels but my room lacked a few things such as a working bathroom fan, embarrassing when with a guest, no menu for room service(had to call and get one) overpriced room service, and a bathroom that was in serious need of an upgrade. I would not stay there again, not for the money I spent

    6

  • Roger
      Canada
    August 19, 2014

    the location

    no bathroom facilities twice had to go to the mall management did not even offer apolagie out dated lobby furniture all torn I should get some money back for this bad experience. They have the nerve to say so save money request if you wish ur towels or room remade,,, at the price i paid that should be a perk of going to stay at hotel

    5

  • Anonymous
      Australia
    August 18, 2014

    Staff were fabulous and always pleasant and helpful.

    9.6

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