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Hyatt Regency Montreal
1255 Jeanne-Mance, H5B 1E5 Montreal – Show map
Excellent location – rated 9.2/10! (score from 576 reviews)
Rated by guests after their stay at Hyatt Regency Montreal.
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6 Reasons to Choose Hyatt Regency Montreal
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217 properties in Montreal
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576 verified reviews
We speak your language
Hyatt Regency Montreal's staff speak: Portuguese, Italian, French, Spanish, English
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Terrace, Sun Deck
Pool Table, Cycling, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool, Bicycle Rental, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and costs CAD 12.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs CAD 19 per day.
Private parking is available on site (reservation is not needed) and costs CAD 32 per day.
Room Service, Packed Lunches, Vending Machine (drinks), Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available
Portuguese, Italian, French, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 25 per person per night when using existing beds.
Extra beds are not available.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking for more than 14 people, different policies and additional supplements may apply.
Cards accepted at this property
Hyatt Regency Montreal accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note, smoking rooms are available at an additional fee. Please contact the hotel directly for more information. Contact details can be found on the booking confirmation.
Based on 576 reviews
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The Hyatt was clean and crisp as usual, both in the lobby and in the room. Good value for the money, given that Montreal can be extremely expensive in mid-summer.
Our room didn't have a great view. The elevator you must take from street level to lobby level is slow and uninviting.
BEDS ARE COMFORTABLE
I DON'T LIKE PAYING FOR WIFI WHEN THE ROOMS ARE SO EXPENSIVE AS IS, ALSO U SHOULD OFFER BREAKFAST WITH THE STAY
Central location, comfortable beds. Good bar and pool
Room a bit small and dark. Elevator from street level very slow and had an unpleasant oily smell. We had much better rooms elsewhere on our trip for the same price.
Clean rooms, good location.
Water stopped working for few hours. Very inconvenient.
Said they had free appetizers in the late afternoon, but it was only for Hyatt members. The hallway and rooms were not as nice as I thought they would be. Both days the room was not cleaned until very late.
Location location location!! Can't ask for better location! Great views of the city :) Lobby, bar & restaurant were gorgeous. Staff was great too :)
Outdated bathrooms with tiny tub & mattress was very uncomfortable :/
I liked the fact that you had an indoor pool and the bar lounge area was very nice
As a frequent traveller, I've been in a lot of hotels but my room lacked a few things such as a working bathroom fan, embarrassing when with a guest, no menu for room service(had to call and get one) overpriced room service, and a bathroom that was in serious need of an upgrade. I would not stay there again, not for the money I spent
Staff were fabulous and always pleasant and helpful.
I was happy with everything.
location but hotel service was very poor .
hotel services . valet parking also have very bad services .
The hotel is well located within the central downtown Montreal. The rooms are big enough for a familly with 2 children.
The access to the lobby/reception of the hotel is strange since always we are out of the hotel we have to take the elevator to reach the lobby/reception level, and the opposite to go out of the hotel, of course.
they need to install a new bathroom door - ours was chipping at the bottom and made it look run down. also, one night it was a little difficult to get to sleep due to all the festivals near the holtel
Bed and location
Booked a "Deluxe King" room 6 months in advance and was given room 229 beside the elevator and maintenance room. Was woken up numerous times during our stay due to the excessive noise. Other minor issues included no fan in the bathroom and when the bathroom door was open you couldn't access the sink. When checked out and asked about our stay advised of our issues and was told "sorry to hear that" here is your bill for $700 for 3 nights (Aug 1st-Aug 4th). No effort to try and resolve our concerns or offer to speak with management to keep us as future returning customers. Overall poor customer service.
The hotel experience was perfect. The location was in the hub of old Montreal. The loft was clean, modern and classy. Central to all amenities and only a 5 minute walk to the metro station.
In the booking.com search engine, we requested 4 adults per room. The Lofts du Vieux-Port suited our criteria best. When we checked in, we were asked to pay an additional $400! Apparently we were only allowed two adults and two kids in the room. SHOCKING to find out at the time of check-in and the root of the problem: booking.com. This site does not differentiate children to adults at the time of booking, when this matters very much to the hotel. We incurred a drastic charge for something we were very clear with from the beginning. Great start to a long weekend, I'd say.
annexed Des Jardins mall, Baton Rouge restaurants, McDonald, shops; parking, metro/subway, centre ville, China town, St. Denis restos, 24-hr gym, security, quiet, very clean...will book next time.
shops and restaurant within the building area.
Room Doors a bit noisy when people let them slam.
When we checked into the hotel reception tried to give us the wrong type of room the water wasn't running in our room. It took them about an hour to get the water working and when it did it was coming out a yellowish brown colour. Reception said it was a building-wide issue but they sent maintenance to our room, which I found odd. I'm sure that this isn't a recurring issue with the water, however this was a poor first experience at Hyatt Regency for me considering how expensive our room was. You expect a hotel with the reputation that this one has to be more prepared to handle an issue such as this on a busy long weekend.
I reserved a king bedded room and without asking was upgraded to the Presidendial suite which was fabulous.
Overall quality was very good. The bed was especially comfortable and the room quite spacious.
The need to take a lift to the lobby and then another to the rooms. It was a really busy weekend in Montreal, and waiting for lifts all the time became quite frustrating. This was compounded by not being able to find a convenient stairway.
Good location clean
Location and style
The vending machine close to our room was very noisy. They should avoid them.
Location and customer service
Staff was incredibly helpful, overly courteous and very patient! Lots of visitors in town for jazz festival and Irish dance competirion and they worked to make sure every guest wS assisted above and beyond.
The sheet crowds!!! Loads of people staying at hotel or just coming to enjoy restaurant. Elevators were very busy!!!! But staff always jumped in to help. They saw issues before they became problems!!!
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