Hyatt Regency Toronto  

I love the location of this hotel. It is about 3 minutes walking distance from the theatres and a short subway ride to the Eaton's Centre. It is easy to access from the Gardiner as well. All in all, the location and style of this hotel was perfect for our mid-week getaway.

Our room's heating system was a little out of whack. I should have called the front desk as soon as we arrived but, I didn't and therefore we slept in a "sauna"! The next morning one of the housekeepers asked about our stay and told her about the heat. She immediately called maintenance and within about 15 min, staff came and fixed the heating system. By the time we left, the room was very comfortable. Very good service!

$4 for a small bottle of water in the room Poor coffee making facility Hard to see the full length mirror

Location

Parking is expensive. Wi fi is not free.

I will never book through hotel site again We had another couple book through a broker site and had breakfast included We had to pay $22.00 extra per person Per day and it was a buffet style ? Found food quality does not warrant $22.00 !! Overall initial checkin front desk person Was not to helpful and we paid for parking and Gave our license plate number at checkin And we kept on receiving parking tickets Each day !! Very annoying Regards

Staff was very professional and exceptionally courteous and helpful. The rooms have a slick modern look and are well appointed. The location for both business and entertainment in Toronto is absolutely ideal. Lots of restaurants, coffee shops and bars within easy walking distance. Excellent value and a pleasant experience.

I thought the design of the rooms was unique. I liked the modern/comtemporary aspect. I was impresssed by the hotel staff, very friendly, helpful and pleasant, but in a casual way..not forced or stuffy.

I was looking forward to a swim and a hot tub :(

Enjoyed the convenient location to theatre. Very comfortable room. Upscale decor and excellent service

Very nice hotel ,close to downtown

Liked everything

Ok but not up to the normal Hyatt luxury.

A bit out of the way from the underground walkway in the winter

Location was excellent (Theatre district). Both checking in staff and checking out staff were excellent.

Bed and pillows could have been more comfortable and for two people an extra pillow would have been good (only three were provided and my husband and I like to sleep with two).

I believe that it's absolutely ridiculous at the amount I was charged to stay at the Hotel. I stayed at the Hotel for a total of 1 day and was charge $309/per night plus parking. I am a government employee and was not granted the government rate as my colleagues were. My colleagues were given a rate of $149/per night. Absolutely ridiculous the hotel isn't worth that price. I will never stay there again.

I've always like it's location, it's proximity to great parts of the city. I also have always appreciated how accessible and easy it is to check in, park and start enjoying your stay...no fuss, which is nice when there is so much to experience in the city for business or personal...makes the whole experience more enjoyable. Thanks so much for the accommodations.

Clean, modern hotel located in the heart of Toronto's downtown.

I was transiting through Toronto with my daughter. We had booked and explicitly requested a room with 2 beds. The hotel confirmed this, but upon arrival the hotel had only a room with a single bed for us. Some of us ended up spending the night on an uncomfortable cot. Considering the $250+ nightly bill this was very poor value for our money. The hotel compensated us with free breakfast, but had I known ahead of time I would have chosen a different hotel. I am very disappointed by such practices, and am now unable to recommend the Hyatt Regency.