InterContinental Toronto Centre    

I liked the cleaniness, proximity to Rogers Centre, Airport Express bus that stops out front and overall location.

Minibar was not restocked during cleaning and options were not to my liking (i.e. only one Canadian).

The staff were great and friendly, very comfortable rooms. Couldn't ask for a better stay!

proximity to where we were going value for cost amenities were great Clean People employed at hotel were very customer focused

location of parking was confusing to find

Bed, and pillows were comfortable. We had a 3 month old, and were given a room with 2 double beds, so she was able to be on one with pillows around her.....much appreciated!! Great view out the south side towards Rogers Centre/CN Tower etc.... Shower was very nice, and linens were nice and clean and big!!

Minor issue, but there was a hole in the sheet on our one double bed, and an orange peel on the floor......maintenance just needs to be kept up better. Missed having a coffee maker in the room.....the Kuerig just doesn't cut it!!

Best connection to the Metro Toronto Convention Centre in the city as well as the underground promenade.

The hotel is spotlessly clean and staff are very helpful, especially Todd from the Intercontinental Club. I highly recommend the Club for its excellent business facilities and the tasty snacks. The room was overlooking the CN tower, the bed was very comfortable and the selection of pillows was excellent. The swimming pool and the spa are very nice.

Unfortunately the windows do open anywhere. I developed a bad allergy of my eyes and my breathing was affected as well. The hotel is near lots of building sites and the new high storey buildings which made me feel sorry for their inhabitants as the ventilation is all artificial.

Yasir at the front desk!

Easy to get to and from for our trip which was to see a Blue Jays game

I found the price was high and did not offer a seniors discount.

room clean..Left my car , got back same way ..staff a joy ...would do again in anytime .my fav stay in TO

This hotel is perfect for a city trip, it is very clean, and quiet. You are located about a five-ten minute walk to the Rogers Centre or ACC, with alot of restaurants across the road. You are also a fifteen minute walk to the Eaton Centre or a $10 cab ride away. I would highly recommend this hotel for the value, proximity, and luxurious rooms.

Our room was very good Large and comportable

They were renovating the bar/dining room area It closed at ten o'clock so returning from the theatre you couldn't go to the bar for a night cap. Had to call room service. Guest should have been notified ahead of booking. Hotel breakfast very busy understaffed ,poor service on the buffet,items not being topped up in a timely manner. Plates not being picked up from our table . No service to replace coffee or tea. Very disappointing for the cost of breakfast.

The gentleman at the desk was more than accommodating. Excellent service!

Parking garage was somewhat confusing. More signage

I liked everything, check in was fast and the hotel is beautiful, the staff is very efficient.

I think the price was high, I payed more than a lot of people I spoke with, that is the only thing that would stop me from coming back,

Location was perfect and help from concierge Callum was great. Breakfast buffet was also very good and room and bed was very comfy.

Nothing really except free wifi was not available and as we use the Internet intermittently the 24hour charge was not suitable and too pricey

We liked that we were offered a free upgrade to our room since we were returning clients. The 10 dollar breakfast buffet right in the hotel restaurant is a great value and convenient.

The cost of the parking was 4 dollars more than was listed on our confirmation print out.

Very nice, clean and breakfast was awesome.

Check in was slow and no signs to say where things were.

The receptionist had really bad attitude. I was on my trip looking forward for a good stay but they gave me terrible attitudes. I would not stay in toronto intercontinental anymore

Staff was very friendly and well organized.

Restaurant downstairs not open late.

The staff was absolutely amazing. Upon checking out, I left my camera in my room. Security contacted me right away and ran it down to me. Amazing service

Nothing!

The spa facilities, the mini bar, the keurig coffee, the helpful and friendly staff

The staff were very courteous to us and our stay was very relaxing. The newly renovated rooms were modern, yet very comfortable. We will stay here again and hope others enjoy this hotel as much as we did.

We could hear what our neighbours are few suites down the hall were doing...from our own room. Sound-proofing could be beneficial but the loud guests were extremely loud.

Everything

coffee maker bathroom

no fridge not enough regular coffees paper coffee mugs

Emplacement

Room was basic for the price

Central location and bar/restaurant facilities/ambience

No piano bar. The Intercontinental should have a real piano player playing on a real grand piano at least during happy hour!