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556 Sherbourne Street, M4X 1L3 Toronto, Canada – Show map
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410 verified reviews
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Isabella Hotel & Suites's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs CAD 15 per day.
Shuttle Service (surcharge), 24-Hour Front Desk, ATM on site, Laundry
Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One older child or adult is charged CAD 10 per night when using existing beds.
One older child or adult is charged CAD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 410 reviews
Value for money
Show reviews from:
This downtown Toronto, Ontario hotel offers spacious rooms with free Wi-Fi and a cable TV. It features a fitness room and is just 1.6 km from the Metro Convention Centre.
Score from 935 reviews Good
On a tranquil street in the heart of downtown Toronto, this hotel features rooms furnished with kitchenettes and is close to the Eaton Centre and the CN Tower. Wi-Fi is free.
Score from 281 reviews Good
The Garden District of downtown Toronto is home to this centrally located hotel, placed only moments from the Eaton Centre shopping plaza and offering spacious accommodations and modern on-site...
Score from 984 reviews Good
In Central Toronto and just steps from the local metro stops this hostel offers spacious shared and private rooms. The on-site bar, The Cavern, features live bands most nights of the week.
Score from 690 reviews Very good
Helpfulness of staff
Breakfast is not a Continental breakfast
The room was very clean and the layout was good. The architecture is cool. Staff was friendly and pleasant.
Whirlpool tub and fireplace didn't work. We booked this suite based on these amenities. The controls for the tub are pushed down inside and look like they have been for some time. Bed was very hard. Heat was a portable heater in the middle of the room.
They help out with a problem and there were no issues in doing so
-proximity to subway -had restaurant below -interior design was nicely done
-heating system could have been better; took awhile to climb numbers -breakfast could be better
I loved the bed and the simple decor
It was almost impossible to access the toilet because of the sink. I would suggest you avoid all rooms ending in 1.
it was very clean and close to sunnybrook hospital where i had to go.
the heating system was noisy and room was very small.
Rooms were tiny and not very clean. Room service didn't do anything more than make the bed, often leaving us needing to request towels because they had left none in the room. When we got towels they had hair in them. Our door broke on the second day so we had to move rooms. The next morning in the new room the shower didn't work and again there were no towels in it. The front desk expected us to use the shower in another room. Instead we requested to end our stay early. We went and stayed at the Strathcona hotel which was 10x better, only 10 dollars Canadian more than expensive per night but has a MUCH better location, and although the wifi was 6 dollars per 24 hours, it was at least reliable and fast, unlike Isabella's.
The location was great, we had no problem getting anywhere in Toronto with the subway being less than 5 minutes walking distance. The hotel staff were very nice and very helpful, even the restaurant inside the hotel was great.
The problem with the hotel would be the amenities. There was no heat or air conditioning. In fact, the vent that would be for A/C was taped over with cardboard. The free cable didn't work because the outlet wouldn't accept the cable plug. The television itself would not turn off unless it was unplugged. There is a room service menu but the restaurant informed me they don't do room service, and the menu items weren't actually items that could be made in their kitchen. The other problem was that from 1am to 5am there was people drinking and having a party in one of the rooms and the hall. They were fine when in the room but in the hallway they were loud.
Location Bed very comfortable Free breakfast Restaurant open for lunch/dinner downstairs
No tub in room just shower
Had a fantastic stay, staff was very friendly and helpful!
Rooms were small with only one double bed in each.
booking number : 284200050 I booked a room for 3 person but they charge me for third person 10$ every night without giving any facilities.I think I am deserve to refund the extra money.
Great price, personable staff, clean room, great bed, good shower
Breakfast - if you can't provide a reasonable breakfast don't bother. No fruit or eggs the coffee is very substandard A/C very noisy
Very friendly employees clean and nice rooms, exactly like on the photos delicious breakfast
Nice Staff, excellent location, and free breakfast
very small room
-Wifi is realiable and the speed ok -The bed is good -Free breakfast -Near subway station
-Water pressure at shower could be better -There is no good table for working or using a computer, but you can improvise with a chair and the window space
Bed was had a big slope, room was not really clean. For the rest it was OK
Friendly and helpful staff
Linen and coffee machine did not get cleaned everyday Continental breakfast is not a continental breakfast
The rooms where clean, the bed was comfortable, the linens where great, the shower was great and the frig/coffee maker was good. The one minute walk to the subway was a bonus. I would stay here again.
The room was cold (i.e. 19 C) and we could not adjust the thermostat.
high quality bed. very nice staff. good continental breakfast with more choices than most.
bathroom didn't have a tub
A small hotel where you can get the essential services with enough comfort and without spending a fortune
breakfast was not very good.
The bed was comfortable. The staff was polite. It's pretty close to the subway.
There were a few hair in my bedsheets. The bathroom is tiny. The ventilation is noisy. There was mold on the shower walls. There were no fruits in the breakfast.
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