Somehow the hotel didn’t get our credit card details from Booking.com (which never happened to us before) so the hotel sent 2 informal emails to us regarding to the credit card details, we decided to call from Denmark and we were not impressed with the way she handled the problem.
We stayed at The White room downstairs, the door knob needs to be fixed (it was difficult to open)
In order to have a privacy the curtain outside of our room should be wider so it covers both ends
The ceiling in our room was quite thin, we heard all the noises from the room above us.
Great location, easy to access to metro, bus stops, Chinatown and a walking distance with a good exercise to the Old Montreal. Even though we stayed there during the Jazz festival but still quiet in the alley
Our room was big, nice decorated room and it’s a good idea to have the bathroom outside just a few steps away from the room
We liked what Bettina and Ally (sorry if we got your name wrong) provided us for breakfast, Bettina was super nice and helpful. Thank you to both of you.