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Places of Interest:

Kensington (0.1 miles)
Show map Kensington Riverside Inn

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Newest reviews for Kensington Riverside Inn

  • Nicholas
      Canada
    September 2, 2014

    Great facilities and dining, quaint location in the middle of a very fun neighbourhood. Will definitely be back, great for a couple's getaway.

    9.6

  • Kate
      United Kingdom
    August 29, 2014

    Excellent staff. Friendly and very helpful

    7.9

  • Joseph
      United States of America
    August 29, 2014

    Wonderful; best night sleep of the entire trip. Great location, short walk to bars and restaurants, great breakfast.

    10

  • Phullis
      United States of America
    August 27, 2014

    We were greeted immediately and shown to our room which was lovely. Hearing that we were celebrating our anniversary a bottle of wine and chocolates was brought to our room. The bed and room were excellent. It was quite so we had a wonderful nights sleep. Hot coffee outside our door in the morning was greatly appreciated. The room was lovely and breakfast the next morning was delicious. Every person there made us feel special. It was a welcome treat for two weary travelers as we had flight delays getting to Calgary.

    Cannot list anything, we loved it there!

    10

  • Niklaus
      Switzerland
    August 18, 2014

    Great boutique hotel, lovely design, excellent staff and a great location in the Kensington area close to downtown. We stayed there for our wedding and were treated like king & queen, including complimentary champagne and chocolate!

    9.6

  • Ian
      United Kingdom
    August 17, 2014

    The friendly people

    Not much worth bothering about

    7.9

  • Benjamin
      Canada
    August 11, 2014

    The friendliest around... my truck couldn't fit in under ground parking.... boom free parking for u sir.... need ice... bam knock on the door... it made my romantic gateway come true...

    8.8

  • Dan
      Canada
    August 10, 2014

    When we did park in the basement we were greeted and escorted to the front desk which was nice. The 1st am juice and coffee was left outside the room which was as specified. The wine was complimentary as a result of the issues we were having. The location is very good. Close to some interesting shops and safeway. Good thing because we could walk to safeway to get ice since there was no ice machine. Room is nice as well as clean.

    The room was as expected except there was only one pair of slippers. And the room was very cold. The thermostat was set at 30 but the thermometer showed 17. Tried “Guest Services” button on phone. Always rang busy. Was later told it has never worked. Press “0” (which is not shown on the phone instructions) and it rang busy. What would happen if someone had an emergency? I went to the front desk to discuss this. I was told the slippers were in short supply at the moment but that it would be taken care of. The temperature would also be dealt with. Told to use the gas fireplace. We went out and returned after supper. No slippers and no change in temperature. Ended up standing on a chair and shutting each small louver to minimize the effect and turned on the fire place. Hoped there would be a small bar fridge but there was none. And there was no ice machine At night there were 2 little chocolates which was nice but to be honest it was not very good. If you really want to set yourself apart why not work in partnership with Callebaut which was very close. Not saying to get the “best” chocolate there is but it is those little things that count when you want to elevate your standing. Went out early in the morning and came back around 4pm. Room had not been serviced. Asked about it and was told there is only one person doing the work but that we could have our room done next or the person at the front desk would do it later since the staff member left at 5pm. Waited in the lobby while the work was being and offered something to drink (coffee, tea, etc) That evening decided to have a glass of wine. Called front desk and was told to look for a small card with the wine listed. No such card. Also said that we needed more tissue. The wine came but no tissue. Asked again and it was delivered. Went to take a shower and discovered there was no bath mat. I decided to start writing things down. Hmmm, pad of paper and no pen anywhere.

    5

  • Brad
      Canada
    August 8, 2014

    Very nice room Comfy Bed Great Service Breakfast Paper and a coffee in the morning

    You have to request ice - no ice machine available to the public.

    8.3

  • Ian
      Canada
    August 7, 2014

    An exceptional staff, great breakfast and superb location just across the street from beautiful riverside parks and just minutes from the C-Train station that takes you to downtown Calgary. Plus there's a Starbucks and other great eating places just around the corner. The staff did everything they could to make it an enjoyable stay. We'll be back for sure!

    9.6

  • Chris
      Canada
    August 6, 2014

    Staff was very friendly and tried to make our stay comfortable.

    Very noisy rooms at the front of the hotel Couldn't control air conditioning which was on full blast all day and night Had to check out early as we couldn't sleep with the air conditioning

    5.4

  • Diana
      Canada
    August 5, 2014

    *free parking in secure underground lot *staff member came down as I was getting out of the car to greet me and help with my bags *during a downpour, they provided sturdy umbrellas, allowing us to make it to our dinner reservation at a nearby restaurant without getting soaked *room is both beautiful and comfortable *enjoyed turndown service with handpoured chocolates and a REAL fireplace (gas) *bed was a bit soft for my liking but the plump pillows had just the right amount of loft *coffee or tea + newspaer delivered unobtrusively outside our door *delicious breakfast made to order in the dining room. The lemon ricotta pancakes are to die for, with crispy edges and fluffy fragrant interior. *we didn't manage to use them, but attractive cruiser bicycles are available for guest use. *location is a cinch to get to with plenty of shops, restaurants, and cafes mere steps away. Take a stroll along the riverside, in the tree-lined residential neighbourhoods, or over the bridge to get downtown,

    9.6

  • Richard
      United States of America
    July 31, 2014

    Liked being able to walk to restaurants, shops and movie theater. Front desk people were helpful, but could be more knowledgeable. Server (short dark hair, glasses) at breakfast worked very hard as she was on her own. She was extremely polite, friendly and helpful with recommendations for places to go!

    Dropped luggage at desk upon arrival as room wasn't ready (got there prior to check in time). Was told bags would be in room when we returned later in the day; they remained at the desk in full view for many hours and were never brought to our room. There wasn't always someone at the desk. One front desk employee told us there were bikes for rent. Another said they were complimentary.

    8.3

  • Bernard
      Netherlands
    July 27, 2014

    the site and general atmosphere

    8.8

  • Geoffrey
      United Kingdom
    July 25, 2014

    We were very pleased with this hotel, welcoming, friendly staff, outstanding restaurant top class facilities and within walking distance of downtown 18th avenue where the shopping and busy area seems to be. We would definitely book here again.

    Nothing to dislike

    10

  • Maurizio
      Switzerland
    July 25, 2014

    Position and staff.

    9.2

  • David
      United States of America
    July 23, 2014

    We found a surprising number of things that were not quite right - what I think of as 5 flaws in the customer experience we had. They were in different areas - one issue at the front desk, two regarding our room, and two in the dining room - which indicates to me that the issue is the management. None were major, but included things like not being able to get a glass of wine at midnight, a loose fitting in the bathroom sink, and needing to ask twice for silverwear. This was a bit of a surprise for me at a hotel like this.

    8.8

  • David
      United States of America
    June 27, 2014

    Everything

    Nothing

    10

  • Jeremy
      United States of America
    June 26, 2014

    Amenities were nice, rooms were very clean, great location next to the river for an easy run or bike ride. Staff were friendly, although didn't know much about the local restaurants. Avoid the Italian restaurant that is one block from the hotel-food was over-priced and very average with stuffy waiters who get upset when you don't take their unsolicited recommendation.

    The wi-fi was incredibly slow and kept dropping. For business travelers using or on a WebEx meeting this could be and was very problematic. I had two meetings I had to reschedule because the wi-fi speed and connection was so poor.

    9.6

  • Jennifer
      Canada
    June 26, 2014

    We were surprised by this hotel as we usually stay right downtown and had no idea what to expect. The bed was very comfortable and the decor is just our style.

    Parking should be free if you're a registered guest.

    9.6

  • Anonymous
      Canada
    June 16, 2014

    I had a wonderful stay at the Kensington. The staff were all exceptionally helpful, my room was beautiful and comfortable, the bed was great (felt like it had a feather pillow top on it!), and overall everything was top notch. Plus, the Kensington neighborhood was very quaint and great restaurants and shopping are a half a block away from the hotel's front door!

    9.6

  • Brian
      Thailand
    June 6, 2014

    Staff really were excellent.

    8.8

  • Tom
      Canada
    June 3, 2014

    The hotel was lovely. All the little extras were fantastic, the turn down service, the coffee and croissants and the unexpected champagne for our anniversary. We loved this hotel and will come back again!

    10

  • Anonymous
      Canada
    May 26, 2014

    Overall great experience. Nice comfortable rooms. The little extras were appreciated, such as waking up to fresh croissants and tea right at our door. I'd recommend a stay here.

    10

  • Brian
      New Zealand
    May 25, 2014

    Very nice setting and rooms, the staff very friendly

    A bit of a suprise to get the bill and realise we had been charged for our tea and coffees, seemed quite a lot at almost $9 a time and it was usually cold. Feel this should be included as a free service as tea/coffee facilities not available in the rooms.

    7.9

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