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Most recent booking for this hotel was yesterday at 14:44

Score from 109 reviews Good 7.7/10

Newest reviews for Knights Inn Niagara Falls

  • Sarah
      Canada
    September 2, 2014

    Very basic motel. The beds were rock hard. We had booked 5 rooms and requested to be all in a row, we were not. The staff was incredibly rude. Pool was not heated and therefore ice cold for the kids. TV in most of the rooms only got 5 channels. Wifi didn't work.

    4.2

  • Devanand
      Canada
    September 2, 2014

    Bathroom had fresh mould. Heater in bathroom rusting. Room was not sound proof.

    4.5

  • Ron
      Canada
    September 2, 2014

    My room was leaking water on the floor, coming from the ceiling and behind the walls. No tv channels Not the cleanest. Didn't get under the blankets.

    5.8

  • Anonymous
      Canada
    August 26, 2014

    Clean room, cleaning staff everyday and friendly staff

    Shower temperature was all over, no mini fridge, mold on bathroom ceiling, rock hard beds and couldn't connect to wifi when needed.

    5.8

  • Ray
      Canada
    August 26, 2014

    Close to outlet mall On bus line

    Toilet didn't work Customer service was horrible Switched rooms twice for issues Continental breakfast was gross no housekeeping

    3.8

  • Andre
      Canada
    August 22, 2014

    nothing

    everything very disapoiting

    2.9

  • Anonymous
      Canada
    August 20, 2014

    Not to darn much. I did get a good nights sleep and that is about it

    I put on my booking that I was driving a bus and expected the free parking just to get told I had to pay for parking. The shower walls need repair. Cigarette burns in the blankets this bothered me and I am a smoker

    5.8

  • Christine
      Canada
    August 19, 2014

    The ease of register

    We had absolutely no hot water and weren't able to shower both upon arrival and before check out. Was told there was nothing the management could do because we booked through booking.com

    2.9

  • Saul
      Mexico
    August 19, 2014

    Location is good

    Felt they take advantage of their location to provide a bad experience. Asked for extra towel and pillow and said they were full, zero customer service ! Bed was missing a sheet, asked non smoker room and smelled like smoke.

    4.2

  • Melissa
      United States of America
    August 19, 2014

    The location and price

    The booking only showed 2 adults when I also put 4 kids. As a result we could not have the room we booked and had to pay an additional $40 cash up front. Also there was no refrigerator or microwave in the family room, and the bathtubs did not drain well.

    5

  • Anonymous
      United States of America
    August 18, 2014

    This hotel is strategically located just outside the kitschy tourist section of Niagara Falls. Quick connection to view the Falls or go to the US.

    7.9

  • John
      Canada
    August 12, 2014

    Just the price, pool was convenient

    Location TV reception Noisy could do with a face lift

    7.1

  • Alicia
      Canada
    August 5, 2014

    I enjoyed my stay and everyone was friendly it was a great place to stay and I'm glad my family and I stayed there because we also go engaged there t

    10

  • Anonymous
      Canada
    July 30, 2014

    didn't have any problems, The guy at the front desk got the room ready for us early when we got there & was very nice. The room was clean and in good shape.

    don't count on the free breakfast, it's muffins and toast & only from 7-9am.

    8.3

  • Frank
      Canada
    July 22, 2014

    Very inexpensive for its location to Clifton hill

    Pillows were poor. Nearly impossible to get wifi

    6.3

  • Nigel
      Canada
    July 16, 2014

    I reserved my room by credit card but chose the "pay with cash" option on Booking.com. However, the hotel had already charged my credit card when I arrived. Being a UK card, this caused me some additional charges. The website and booking arrangements are misleading in this respect and very disappointing. The hotel room was not very clean. The shower regularly went from cold to scalding hot and nearly burnt my daughter.

    5

  • Anonymous
      Canada
    July 9, 2014

    Never will recommend this Inn to my friends, because staff doesn't control situation after 11 p.m.

    2.5

  • Anonymous
      Canada
    June 24, 2014

    Booked online started to travel from Hamilton got all when we were half way there saying our reservation was cancelled as we had a pet

    2.5

  • Delena
      Canada
    June 24, 2014

    space was good

    asked for a receipt at beginning when i paid cash, staff decline, i even gave credit card, i had to wait a while for the paperwork to process, other cx was helped, while i was waiting to check out

    6.5

  • Anonymous
      United States of America
    June 20, 2014

    Good for the price and didn't have any bed bugs or anything that I read about the other motels by the falls. Breakfast was nothing fancy.

    It was your standard cheaper motel, nothing fancy, but nothing really bad.

    7.5

  • David
      Canada
    June 19, 2014

    It was a cheap hotel room on a weekend in Niagara in summer.

    You know how hotels get when they look like they're going broke? That was my impression of the Knights Inn. The place is run down. Almost everything in the room is broken, bent, stained or worn out and the shower / bath had mould all around the top lip of the bath, probably because the bathroom fan didn't work and there is no airflow in the room. My wife slept in her trackpants and top because she didn't want her skin to touch the bed; that says it all. Breakfast was included but hardly worth bothering with. The sheet on one bed didn't fully cover the mattress and there isn't even a fridge in the room. There were holes in the walls and the plaster was crumbling in places. This is the kind of place you stay when you aren't trying to impress anyone and you aren't planning to spend time in the room. I wouldn't go back personally.

    4.2

  • Darryl
      Canada
    June 10, 2014

    Comfy bed and no bugs

    Floors were a little dirty and place could use some upgrades

    8.8

  • Jasmine
      Canada
    May 27, 2014

    The room was inexpensive, especially considering the long weekend for which we stayed.

    The reception closes at midnight, the advertised free cable tv was non existent (literally the cable was missing from the tv) and the wifi was impossibly slow.

    6.3

  • Kelly
      Canada
    April 15, 2014

    i liked the location

    it needs new carpets the carpet in our room was dirty and stained the whole place needs to be updated

    7.9

  • Joe
      Canada
    January 28, 2014

    The bed was comfortable

    The tv didnt work the tub was broken fireplace was broken the sink was plugged the lights were burned out the fan in the bathroom was busted the door wouldnt close properly we asked for chocolates and got nothing and there was no breakfast

    4.6

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