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410 Sherbrooke Street West, H3A 1B3 Montreal, Canada – Show map
Excellent location – rated 9/10! (score from 157 reviews)
Rated by guests after their stay at Residence La Citadelle.
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157 verified reviews
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Residence La Citadelle's staff speaks: French, English
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Terrace, Sun Deck
Fitness Center, Bicycle Rental
Public parking is available on site (reservation is not needed) and costs CAD 25 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 15 per person per night when using existing beds.
Cribs are not available.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 157 reviews
Value for money
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Perfect location, quiet big rooms, wifi working as expected.
parking - next door for $20/day, but no problem finding parking spot
The location was great and after we resolved the room issue, the room we had was spacious.
I would like to think of this as suggestions to improve? - Front desk was helpful, yet they did not have any maps of the area, not could they provide much information -Upon check in, we found out we were given the wrong room ( one double bed ) however the staff did quickly resolve this and was able to offer a good substitution. - We had to ask for more towels and blankets as we had 3 in our party. The staff did respond quickly so all in all, it was a great stay.
The staff is very courteous, helpful and accomodating. The room itself is spacious, impeccably clean and quiet. The hotel is centrally located and most attractions are within walking distance.
The staff. The location. Bar right beside
The elevator is needs updating.
I really liked everything about my stay. The room was fantastic, very spacious and clean. Big flat screen yv with a fridge and a keurig coffee maker. A/C unit was quiet and worked great. Loved the stay wish I could have stayed longer.
I wish they offered some sort of breakfast.
The size of the room, the comfort of the bed and pillows, the location.
When we entered the room, there was some garbage on the floor which made me doubt the cleanliness of the room in general. The staff was mostly uninterested and even somewhat rude.
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Friendly staff; comfortable bed; coffee maker in the room, a microwave on the first floor for public use; fine supermarkets (including "organic" one) are around the corner, a bit pricy but good quality.
Many German guests on the same floor who came back late (3:30am) in the night, never stop talking loud in the corridor until I ask silence; caution! Kitchen is not available during summer time; wash machine indicates 2 $ but you have to buy a card with minimum 5 $.
We liked how we didn't hear neighbors, it was clean and comfortable, modern, has free wifi, room service, friendly and helpful front desk, great value for price and location is perfect. Walking distance to everything!
I didn't like how tight the space was for closing/opening the bathroom door. Wish it opened outward instead of inward so it was easier to get in and out. The maid left potato chips all over the floor. I guess she/he ate as they cleaned our room. Wish there was a safe in the room.
It was so clean, with a great view.
Having the parking under the hotel next door, was a bit of a pain, because, from the parking, you had to go up the elevator, through the lobby, then walk on the sidewalk to get into the Citadelle
location, clean, good room, good wifi, laundry, excellent staff
No frills but a large room. Well situated in walking distance to major attractions. The staff were helpful. There was a good well priced cafe nearby for breakfast. There was a small gym on level 26. Very good value for money given the location.
good location, large room with wide desks, nice view of the city, laundry available in the hotel. simple room with minimum amenity but still great deal. 豪華ホテルではないので部屋はシンプルでアメニティも最低限ですが、部屋は広く基本的に清潔で立地もよいので（駅から徒歩可）、この値段であればよいチョイスだと思います。ランドリーがあるのも◎
Stayed there with my Mastets water polo team. The kitchen facilities on top floor were excellent for this group.
We liked the space in the bedroom, considering it is normally a Student Hostel during University time, we were expecting something smaller.
Ask for a room away from the lift, as it does make a "ding-ding" noise every time it is arriving at your floor.
Great hotel! Bed very comfy, clean and easy access to metro!
The staff was great! The rooms super clean! The hotel is location is perfect close to everything!
THE PARKING SITUATION!
Close to everything we wanted to visit, ie. Just for Laughs, Old Montreal, etc...
No on site parking
Excellent location and nice room.
They forgot to cancel my first booking through booking.com. They allowed people to have party at 26th floor after 1 am and no body answered phone call after 12am.
very large rooms and bathrooms, quiet, great location at a very good price. loved it.
The location is the best
I waiting 1 full day fro them to come n fix my bathroom I call at 7pm, TV was very poor my room had no sofa spend too much money for this Hotel, 1st night no cold water staff was rude I to get mad at her tell her I need to shower
The beds are very comfortable. The staff were very helpful. They accommodated all our requests like the extra coffee, sugar, etc. and storing our luggage until it was time for us to get to the airport. The location is walking distance to shopping and very central to the Metro.
The staff were very helpful, but they have to know their city better, like when we asked where the St. Patrick Basilica is, we were told it is at St. Catherine Street, but that is not correct. This basilica is at Rene Levesque Blvd. and it was on a rainy day when we went looking for this place.
The location and size of rooms for the cost is an excellent value. The staff are helpful, patient and completely bilingual. The views from the top floors are great!
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