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845 Burrard Street, West End, V6Z 2K7 Vancouver, Canada – Show map
Excellent location – rated 9.4/10! (score from 23 reviews)
Rated by guests after their stay at La Grande Residence at the Sutton Place Hotel.
|Special Offer - Deluxe One-Bedroom Suite|
|Special Offer - Two-Bedroom Suite||
|Deluxe One-Bedroom Suite|
|Special Offer - One-Bedroom Suite|
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23 verified reviews
They speak your language!
La Grande Residence at the Sutton Place Hotel's staff speaks: Chinese, Russian, Romanian, Malay, Japanese, French, Spanish, English, German
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Golf Course (within 2 miles), Ping-Pong, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and costs CAD 15 per 24 hours.
Private parking is available on site (reservation is not needed) and costs CAD 39.50 per day.
Room Service, Packed Lunches, Grocery Deliveries, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Russian, Romanian, Malay, Japanese, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 30 per person per night when using existing beds.
One older child or adult is charged CAD 30 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 23 reviews
Value for money
Show reviews from:
I was a little tired and the staff upgraded me from my one bed suite to a two bed suite so that I was higher up and there'd be less noise. I greatly appreciated that. The communal areas are bright and well maintained
the rooms are a little tired - they need refreshing and a lick of paint is now due. Furniture is a bit bashed about. The bath had a big chip out of it - but I was happy enough to have a shower!
Location, friendliness of staff, service.
Suite needed updating, particularly the bathroom and kitchen. The standalone air conditioner in the living/dining area managed to keep that area very cool while not affecting the too hot to sleep bedroom.
I only stayed one night but it was excellent!
Toilet was not clean
Liked the convenient location, amenities, felt safe, nespresso coffee, convenience of kitchen especially fridge. Enjoyed the fruit basket & chocolate given.
I was not impressed with the cleanliness of the room upon arrival. Not properly cleaned or vacuumed. White spits all over carpet, in corners and worse if all the balcony had broken glass bottle and a bic lighter. Obviously no one bothered to check. With the reputation and rating i expected so much more.
Location Lounge Vibe
Pillows TV remote...
Pool, helpful staff
First night was in a newly reno'd suite. Wonderful. Esp loved the Nespresso machine provided in the room and the whole set up even if in a tiny space could satisfy me or a small group for a week or longer of business or pleasure.
Second two nights in an I renovated suite, outdated and lacked the same amenities.
It is roomy. It has a beautiful lobby and facilities. The room was nice, but a little on the un-plush side.
Guests had a party that lasted til at least 4 am. I complained to the desk at 3. Nothing happened. They later claimed their security person went to the floor and area where the party was going on and couldn't hear anything. That is, um, untruthful. The party was on the balcony and extremely loud. I usually sleep well. I didn't sleep hardly at all that night. I DO think the front desk was sympathetic. I don't think the security guard wanted to deal with the problem. All that said, it's a nice hotel. I welcome a response from the hotel.
When our tv was faulty, we received a new tv
Internet was sporadic; eventually fixed with phone calls to the front desk reservation was on 2nd floor instead of higher floor as described in booking; however, they comped our parking to make up for the error since the hotel was fully booked.
Helpful staff Location
Cost of wi fi
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