Le Meridien King Edward  

Staff made great effort to make us comfortable when we complained about the first room we were given which was supposed to be for someone with a disability but was like a bowling alley. We decided that this room is in all likelihood used as a break out room and put together as a room for someone with disabilities on the fly. The bed was a double that was pulled down from the wall.

Did not like the rooms for disabled which I booked. First room was like a bowling alley the bed at one end of the bowling alley and the TV on the farthest wall away. Very uncomfortable. The second room was slightly more comfortable but the TV was perpendicular to the bed - also a pull down from the wall but at least kingsize as opposed to a double in the first room. The room had a huge light fixture over the bed which looked like one that would be over a conference table not a bed therefore we concluded that the disability rooms are used as breakout meeting rooms when not booked and are hastily converted. There were many dead flies in this huge light fixture which detracted from the feeling of cleanliness in the room. Also there was difficulty in accessing the accessible entrance to the hotel on Leader Lane because the lift button did not work on the lower level when coming into the hotel - hotel staff were very slow in responding - partner had to go to the front desk to seek help.

The staff we're exceptional and took care our every need.

I loved the old world charm. It is so much nicer than modern hotels. I worked in downtown Toronto in the '70's and used to go the King Eddie to look at model sample clothing that was for sale in a room when the hotel was under construction. It is a fond memory and I wanted to stay, since I do not live in Toronto anymore. We had breakfast and tea at the hotel and it was very good.

Convenience as our holiday party was held here

Room was a little run down, noisy heating fan, not enough lighting in the bwthroom

The employee at the desk upgraded us, even though we booked on line, because I misunderstood what the booking actually offered.

It was air conditioned during a heat wave . The location was great .

A very friendly concierge and door man service. All necessary facilities are available and/or close by.

Management tries to take advantage of their guest (providing rooms without windows, but with wardrobe beds and water droping from the sealing). Only after complaining a proper 4* service was delivered, but revealed that the management was aware of the condition of the room but just thought to give it a try. Very poor.

The room was excellent - confortable, clean and quiet. Staff extremely helpful and nice all the time. Location of the hotel is perfect.

This is a beautiful hotel, the rooms are big and spacious and the beds very comfortable. The staff are friendly and helpful. We really enjoyed our stay here great hotel in a great location.

The breakfast menu is very expensive, however plenty of places to eat around the hotel for all meals

Surprisingly nice rooms...excellent beds

Location is very good.

Business and romance

Location and room.

They overbooked the night we arrived ; we were given a spare room(seriously). They never told us at first place. We had to fight to get something from them : this was outrageous. Finally, we received a suite the next day but still it was unnaceptable.