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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Museum of Civilization Musee de la Civilisation (0.2 miles) Museum of Civilization (0.2 miles) Basse Ville (0.1 miles)
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Score from 523 reviews Very good 8.3/10

Newest reviews for Hotel Port-Royal

  • Josee
      Canada
    September 1, 2014

    Perfectly located. Food and drinks were great. Room was cozy, clean and perfect for what we were looking for. Great view from our room(208B). It was a wonderful way to spend our 10th Wedding Anniversary. Thank you!

    10

  • Graham
      Australia
    August 31, 2014

    All of it

    Nothing

    9.6

  • Anonymous
      Canada
    August 28, 2014

    Our suite was amazing.

    Bed was a little hard

    8.3

  • Gail
      Canada
    August 28, 2014

    Location was amazing, we could walk to everything and didn't use our car once we arrived. Really nice place!

    8.8

  • Ronald
      United States of America
    August 26, 2014

    location was ideal staff very helpful & friendly 2nd time we have stayed & would stay again room was exceptional

    parking lot a little tight

    8.8

  • James
      Canada
    August 21, 2014

    The hotel and staff made for an extremely pleasant stay. Front desk personnel was very helpful. Thank you, Sara.

    9.6

  • Mary
      Canada
    August 21, 2014

    Room well appointed and kitchen a plus. The king size bed was very comfortable. Location is great as you can walk everywhere.

    TV is attached to the wall with a bar that was tricky to position and seemed about to fall off. Rooms should have hairdryers as standard equipment. It was annoying to have to ask twice for towels as housekeeping did not leave enough one day.

    9.6

  • Geoff
      United States of America
    August 20, 2014

    Loved that we could walk to cafes, restaurants and shops. Nice jogging and biking trail near by. Plenty to do without needing the car. Large rooms! Plenty of room for my family.

    There was a fire alarm after 11pm one night. I'm sure that is rare but it was quite disturbing.

    9.6

  • Anonymous
      United States of America
    August 19, 2014

    Loved the hotel. Location was perfect. Originally, we thought it would be a little too far from Old Quebec and everything we wanted to experience. However, it is a PERFECT location, short distance to Old Quebec and beautiful, quaint walk to the Old City. We loved our accommodations, staff was very helpful, room was clean. We will definitely return, and would highly recommend.

    9.6

  • David
      France
    August 16, 2014

    Location Quality of customer service Size of the room Kitchen Parking available

    Sound-proofing is really not up to the hotel standard, very noisy Average mattress (needs replacement) for the hotel standing

    9.2

  • Janice
      Canada
    August 15, 2014

    Location location location. This hotel is situated in the heart of Lower Town on Old Quebec. We were surrounded by great restaurants and were an a few steps away from the middle of Lower Town

    No breakfast

    9.6

  • Melanie
      Canada
    August 12, 2014

    Cosy, clean, across from the market ...location is fantastic...2 steps from the museums, place royale, le petit Champlain, le funeculaire to the Chateau.

    8.8

  • Kevin
      United States of America
    August 10, 2014

    Location, spaciousness and staff.

    Almost no drawers for clothes storage.

    9.2

  • Marsha
      Canada
    August 5, 2014

    My daughter and I loved the ambiance of the old Quebec. She is a history major and loved to learn about the beginnings of Canada. She lives in the uk and found the natural bounties refreshing and engaging. Very cultural and rewarding. Everyone accepted our lack of french language and were accommodating.

    Street signs were not always easy to follow or were not very apparent to follow directions.

    8.3

  • Colin
      Canada
    August 4, 2014

    Nice big room with kitchen facilities. Laundery facilities for guests - big help Great location for exploring le vieux port

    Took a bit of a time to realise you adjusted the temp in room with a remote. Should have been told about this on arrival

    8.3

  • Anonymous
      Canada
    August 2, 2014

    Suite concept, large unit. Comfortable.

    7.5

  • Ruiqin
      Canada
    August 2, 2014

    Everything is very good, nice location in the old quebec!

    7.5

  • Anne
      United States of America
    July 31, 2014

    The location was perfect--close to the Old Marketplace, the train station, the Royal Plaza and Funiculaire, right at the base of the old city.

    Trash collectors emptied the trash cans right under our first floor window at 7 am daily. We are early risers so it didn't bother us much but if you want to sleep past 7 a.m., ask where the trash is and request a room on the other side of the building!

    9.6

  • Anthony
      United States of America
    July 30, 2014

    Well sited for Old Quebec Good breakfast

    Fire alarm going off at midnight No storage for clothes in room

    7.1

  • Elizabeth
      Canada
    July 29, 2014

    It was a great room in the old part of the hotel, with an excellent view of the old town. We were close to the action but the room was quiet and spacious, very clean. Kitchen was really handy. Hotel was well located and parking was convenient. A great hotel.

    Nothing

    8.8

  • Kim
      Canada
    July 28, 2014

    Location is great Efficiency unit is good option for us

    Children running around in unit above us during our first stay During second stay our personal chamagne flute from home went missing. Front desk promised to follow up with us as we had to check out the next day to return to work. Still have not heard from them.

    7.9

  • George
      Canada
    July 28, 2014

    Location, having a kitchen, modern decor.

    Too dark. With the dark walls more lights are necessary. It is difficult to find things. There were not enough places to hang towels.

    8.8

  • Anonymous
      United States of America
    July 25, 2014

    Location is convenient to Lower Town. Larger suites are spacious.

    We were traveling with an extended family with 3 elderly folks and a couple with 2 small children. I had booked the 3 rooms far in advance and requested rooms near each other but we were given rooms on 3 separate floors. The phone in 2 of the rooms did not work! We had to climb stairs and walk to coordinate anything with them. The first morning there was terrible drilling noises from the lobby (our room was right above) at 6 am for at least 20 minutes! They were fixing the front entrance but not sure why this had to happen so early in the morning. The non-suite rooms were small. Staff was polite but not very friendly.

    7.5

  • Sevinj
      Canada
    July 23, 2014

    1. The front desk personnel greeted us with smile, was helpful recommending attractions and sites to see in Quebec city and outside the city. 2. Front desk people response to our phone requests was prompt and adequate.

    We stayed in a suite with full kitchen. But it turned out to be a total disaster. 1. The booking said that the parking is $15/night. When we arrived there, they said that it was $17/night. 2. They lied saying that there is no cheaper parking around. The next morning we found out that just in half-minute walking from the hotel there was a parking lot at $12.00/night. 3. During three days-two nights our stay, they did not remove garbage at all. They did not clean the suite, although we were out the next day from 9 am to 2 pm. 4. The stove was dirty with burned food. 5. TV remote was not working 6. There was no screen on bed window and moskitos were flying in the room 7. They have a policy 2 free coffees a day but we did not get anything the next day until we called them at 3 pm. On the other side, they told that if we want a 3rd cofee, we were to pay $1. It was ridiculous considering that we paid $600 + taxes for two nights. 8.The description says that the hotel is in the heart of old city. Be careful if you are old or have small children. You will have to climb the hill of take stairs. The personnel did not show any courtesy. This was the worst hotel we have ever stayed. I would not recommend this to anyone unless they are desperate.

    4.2

  • Muriel
      Canada
    July 22, 2014

    I liked the location

    The hotel needs some renovations The super deluxe room was far from being super deluxe. Drain in the bathroom shower did not drain water properly Tiles in bathroom need fixing Bathroom and room need a paint job Not worth the money we paid Not a 4 star hotel like indicated The hide a bed was very uncomfortable and needs to be updated.

    5.8

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