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Lord Elgin Hotel
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When would you like to stay at the Lord Elgin Hotel?
Top
Based on
98
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Dennis
Family with older children
oxford,
United Kingdom
October 28, 2009
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The friendliness of the staff in particular the receptionist, restaurant staff and bell captains. They were courteous and helpful. |
8.5 |
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Francis(frank)
Solo traveller
PRESTWICH,
United Kingdom
September 11, 2009
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I was on what I think was a discount ticket because this was the grandest hotel experience I have ever had. |
10 |
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Pamela
Family with older children
Christchurch,
United Kingdom
August 26, 2009
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Staff were very helpful and internet access wonderful! Only two sachets of coffee which made two small cups of coffee! We stayed 4 days and linen on beds was not changed. |
6.5 |
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Antonio
Family with young children
montreal,
Canada
August 24, 2009
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location and architectural character well, our door could not open one evening (11:45pm) and we had to wait for a maintenance person to come and open with a key.He told us that in the morning that the battery will be replaced and that we would not have this problem again. The next morning, we went to have breakfast (cafe Elgin), and we went back to our room. We could not enter the room because of the same problem. What was frustrating was that it took about 40 minutes to get someone to come up with the key in which the lock problem should have been solved earlier that morning! |
10 |
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Steve
Mature couple
LONDON, ONTARIO,
Canada
August 5, 2009
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The location of the hotel is the best when you visit Ottawa. The noice in the bathroom when you were flashing. We could hear the flashing from the room next to us. |
8.5 |
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Sherri
Young couple
North Bay,
Canada
July 29, 2009
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We had a good stay at the Lord Elgin |
7 |
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Michele
Young couple
Nepean,
Canada
July 28, 2009
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The room was great. The view was great. It was a great getaway for my husband and I while taking in a show at the NAC. |
8 |
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Gillian
With friends
MONTREAL OUEST,
Canada
July 27, 2009
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Staff accommodated us tea drinkers by providing upon request, a proper kettle to boil water and a carton of milk as the usual coffee makers are not the best for boiling water for tea! Great after a day of sight seeing. Parking lads were terrific with directions. The location is perfect - easy walking to the Parliament buildings, Byward market and shopping, art galleries etc. Not much! Would have loved free internet! |
9.5 |
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Scott
Young couple
chatham,
Canada
July 23, 2009
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THe closness to downtown area. But there are many other hotels close by. They will be my next choice. Too exspensive for what there was to offer. THe rooms we booked was small uncomfortable, the mattress was run down and a cheap mattress pad on top to hide the broken floppy mattress. THe bath room was unclean and so small you had to walk in then close the door to get into the shower and us the facilties. THe water was hot then cold could not balance it. Very disatisfied. Staff at the front desk really did care to help, it was like I was bothering them. |
3.5 |
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Michael
Mature couple
sausalito ca,
United States of America
July 22, 2009
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location, value for money coffee shop was understaffed and a little pricey for a standard breakfast buffet.I could have done without the live concert in the park right across the street until 11 pm |
8.5 |
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Tracy
Mature couple
Azilda,
Canada
July 22, 2009
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Location, cleanliness, bathroom. Having to pay for parking |
7.5 |
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Anonymous
Family with older children
United Kingdom
July 21, 2009
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The convenience to all sightseeing locations and the centre of Ottawa and the leisure facilities Room was begining to look a little tired |
10 |
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Christine
Young couple
Orleans,
Canada
July 14, 2009
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Went to Bluesfest Rooms are a bit small |
9 |
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Ladislav
Mature couple
Dundas,
Canada
July 9, 2009
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Closeness to all attractions. |
10 |
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Maria
Family with young children
Toronto, Ontario,
Canada
July 9, 2009
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It was our first visit to Ottawa. My family and I stayed there for Canada Day. We enjoyed the hotel very much. It was very clean, comfortable, excellent staff, amazing location. We appreciated very much the complimentary coffee. Hope to return in the future. |
10 |
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Anonymous
Mature couple
Canada
July 8, 2009
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Excellent value. |
9.5 |
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Sarah
Family with young children
Burlington,
Canada
July 8, 2009
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Bouncing on the bed, watching the changing of the gards walking down the street and flashing people from the window Everything, most of staff was very rude, mislead from pictures and was told from staff when we called about what was there or would be.. Booking was cancelled by hotel and we were not informed. Nasty stains on beds, charged for cots and cribs when in paper was "free".. Phone calls charged for when staff told us that it was free. Valet took almost 1 hour wait..waste of most of our day. Expectations of this hotel were never met, considering the website. |
2.5 |
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Laurianne
With friends
Saskatoon SK,
Canada
July 7, 2009
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I enjoyed the room and especially the location of th hotel. I did order room service for dinner one evening and my meal was excellent. The staff was great and friendly to deal with. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
July 7, 2009
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The Lord Elgin is perfectly situated for exploring Ottawa. It is within 200m of the public transit bus stop ($2.30) from the airport. The staff were friendly and the bed was comfortable. The bath (room) was on the small side |
9 |
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Suvinder
Family with young children
Pefferara,
Canada
July 6, 2009
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valet parking was nice well, i had ants all over the room, my 1 year old son was playing on the carpet and was covered in ants. Not happy at all! |
4 |
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Stephen
Young couple
Toronto,
Canada
July 6, 2009
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Front desk and bellmen very good. Maid barged into room at 8:45 am without a knock on the door. |
7 |
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Steve
Mature couple
Pickering,
Canada
July 6, 2009
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Staff are excellent, rooms are very nice and the location is absolutely perfect for site seeing. No, there was nothing that I did not like. |
9.5 |
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Anonymous
Family with older children
Canada
July 6, 2009
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I liked the central location in Ottawa, easy to walk to many things, the children enjoyed the pool and we found the room very comfortable and the cleaning staff helpful and friendly. We would stay there again. Also the valet service was very good. No |
9.5 |
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Anonymous
Family with young children
Canada
July 5, 2009
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the pool and whirlpool needed to be cleaner. It was pretty gross! |
6.5 |
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Anonymous
Young couple
Canada
July 3, 2009
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Very nice hotel. Large room with King bed. Bed was huge! Overlooking city. Starbucks inside building. Valet was great. Window was foggy and after complaining were only offered a room in the back of the hotel where there was no city view. Hot tub was very small for a hotel. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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