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Newest reviews for Lord Elgin Hotel

  • Jason
      Canada
    August 30, 2014

    Really enjoyed the location of this hotel....central to all meeting locations. Amenities were also quite good. Would stay there again.

    No concerns

    8.3

  • Anonymous
      Australia
    August 29, 2014

    Great location and excelent service.

    Nothing stood out as a problem.

    10

  • Roger
      United States of America
    August 25, 2014

    Excellent service. Great food.

    Air conditioning very marginal. Wi-fi was very poor.

    9.2

  • Anonymous
      Canada
    August 21, 2014

    I had an amazing overnight stay with my boyfriend :)

    10

  • Gianna
      Canada
    August 19, 2014

    The location the rates the breakfast buffet

    10

  • Ali
      Canada
    August 19, 2014

    location is good

    I didn't like the fact that while checking in with my wife the front desk lady who was still on training cracked a joke which I found offensive and she said made it up by saying "just kidding!". that was a first impression experience room is small and so is the bed parking is very expensive and guests should be aware of it don't like the fact that room service closes at mid night and you have to deal with it not a place I would visit again...

    6.7

  • Stephanie
      United States of America
    August 17, 2014

    The staff was excellent, they quickly and correctly answered all of our questions. The valets were very efficient and able to drive our manual (surprisingly, not many valets can do that.) Our room was clean and well appointed. Excellent stay and a great value for seeing Ottawa. We want to bring our family back to see the sights with us and we will stay here again.

    The room looked at an alley and office building. Can't be helped, but it would have been lovely to see something interesting from our room instead of tour buses.

    10

  • Wendy
      Canada
    August 15, 2014

    Staff were very friendly and helpful. We don't usually stay at fancier hotels but it was wonderful being pampered just this one time :)

    8.3

  • Brenda
      Canada
    August 14, 2014

    Staff were excellent, room was very clean and close to shopping, park etc.

    10

  • Nicolas
      Canada
    August 11, 2014

    Great location, nice spacious room, friendly staff, nice amenities.

    9.6

  • Anonymous
      Netherlands
    August 11, 2014

    Comfortable Near city center / market area Easy/Quick check-in/out

    WiFi connection was erratic and sometimes slow

    7.9

  • Sandra
      Canada
    August 10, 2014

    Best sleep we ever had at a hotel! We may be ordering a mattress! The staff went above and beyond in service. The location is right where we wanted to be, close to everything! Ian and I loved watching the parade from our window. Imagine them having a parade for us!!!! Lol! We've already recommended the 'Lord Elgin' to others. Thankyou for a wonderful stay!

    We didn't like that our mini vacay was over and had to leave. Another couple of days in Ottawa would have been lovely!

    10

  • Shoukri
      Canada
    August 10, 2014

    Location. Walking Distance to major attractions and Parliament

    Room was a bit small. couldn't fit a cot and had to use a crib for child

    10

  • Patricia
      United Kingdom
    August 9, 2014

    Location was good and the staff were helpful.

    You probably have to pay a higher room rate to get a room with a decent view.

    8.3

  • Anonymous
      China
    August 7, 2014

    Very good location and friendly staff.

    Nothing

    8.3

  • Francesco
      United Kingdom
    August 5, 2014

    Everything

    The wi-fi doesn't match the quality of the rest of the service. The swimming pool could be cleaner.

    9.6

  • Anonymous
      Canada
    August 5, 2014

    Room was dark and uninviting

    6.3

  • Francesca
      United Kingdom
    August 4, 2014

    Staff very professional. Spacious room. Good position, near the bus stop to go to the train station.

    8.3

  • Anonymous
      Taiwan
    August 4, 2014

    nice location very cheap services were great

    the room was a little bit old but not bad the price on the receipt was wrong but the staffs correct it

    7.5

  • Joseph
      Canada
    August 3, 2014

    The location and staff along with room great 2 days

    10

  • Brendan
      Ireland
    July 30, 2014

    Great location,comfortable,rooms were good size,with excellent bathroom,staff were very friendly and helpful

    Wifi a little unreliable in bedrooms.

    7.9

  • Anonymous
      Canada
    July 30, 2014

    The smell of urine in the bathroom and too many small pillows instead of decent king size pillows

    5.8

  • Anonymous
      United States of America
    July 29, 2014

    Terrific location, friendly helpful staff.

    10

  • Stefanie
      Canada
    July 29, 2014

    Good price and excellent location, walking distance to main attractions.

    Hair found on bathroom floor upon arrival, indoor pool deck had goose poop and pool water very murky. $75 fee charged to Visa, they claim it will be remitted but no prior notice of this charge through Booking.com.

    6.7

  • Anonymous
      Canada
    July 27, 2014

    The service was excellent and location

    Shower water kept changing from cold to hot, hot to cold had trouble finding a comfortable setting, missing a fridge!

    7.5

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