Maligne Lodge  

Convenient location

We made the reservation three months prior to our arrival for two nights. At check in they had a one night reservation for us. After much squirming the man at the desk sent us to a dark, dank room that opened onto an indoor swimming pool that was noisy and that reeked of chlorine. We went back to the reservations desk and asked for help in finding a room at another motel. A room with a kitchenette, which we did not need, was found located behind the motel up two flights of stairs. In a word the man that handled our situation acted as if we were the party that had made the mix-up and seemed more interested in booking us in this motel instead of helping us find a nice room in Jasper..

Location Comfortable bed

Over priced Poor appearance Room seemed to be partially renovated but old ugly furniture remained we did not like the position of the room, overlooking an indoor swimming pool needing curtains to be drawn at all times for privacy but the only alternative offered was of very poor quality and more expensive.

The price was good and the room was decent the price was good.

The only thing was there was hair in the bed and all over the bathroom.

Location and price

Noisy, old, wall sockets were broken, carpet was worn out, room wasn't cleaned properly, water tasted horrible.

I found it was over priced for what we got. Our room over looked the pool and it was a sauna in our room. Very uncomfortable.

My room was cold and took a long time to heat up to a comfortable level. I asked for help and the maintenance guy came and said the heat was working. It took 2 days to heat up, but the outside temp got warmer as well. I complained and was told to contact the manager and no price reductions were possible. I will not stay here again and will tell people about this issue. The heating system is inadequate.

It was loud and the room stunk . No Continental breakfast and wasn't Worth over a hundred bucks . Maybe 70

Staff was excellent- greeting at front desk very friendly. We asked for towels for the hot tub and they were delivered right to the tub! The room was perfect- comfy beds, nice to have the separate room for the 2nd bed. Kitchenette was ok- could use a 2nd frying pan (one for eggs and one for bacon) also, the bread knife was too dull to slice bread, but not really a big deal! All in all the Maligne was a great place to stay, I would definitely go back.

Location: We were close to skiing and walking distance to downtown. Rooms: The beds were extremely comfortable.

Cleanliness: seems things were prepared for a busy new years weekend. We had to ask for towels, rooms were not cleaned as expected. Actually for the $ per night we were expecting more up to date rooms. The restaurant only being open for breakfast? If thats the case yous should just have a complimentary breakfast. Having this would have been nice to compensate.

Pool and Outdoor spa, Location

Wireless Internet was down for the majority of our stay

Nice people. Comfy beds.

No bathroom fan

Room smelled like a fireplace Door to bathroom didn't close or open properly Shower head was so low you had to duck to use it, I'm 5 ft 7! Shower was cold on hottest setting Originally booked a standard king room, upon arrival this was changed to two queen beds without us knowing beforehand, apparently this was an upgrade. Walkways slippery Room was too hot even on coldest heat setting, had to leave window open all night

The price

Small rooms and poor wifi.