Dirtiest bathroom I have seen in a hotel ever. I travel a lot, and in the past year, have been in hotels in Orlando, Florida; Mackinac Island, Michigan; London, England; Edinburgh, Scotland; Paris, France; and Munich, Germany. All of the hotels mentioned above were cleaner, with desk clerks that were more helpful. They were also about one-third the price and included Wi-Fi and breakfast for free, which this hotel did not. The bathroom at the Marriott had hair everywhere from the shower to being streaked across the floor. There were clumps of it under the vanity. I planned to discuss this with management the next day, but there was a long line at the desk, and we had timed tickets for various Niagara attractions. I hoped that the problem would be taken care of when we returned at the end of our day, but it wasn't. By then it was late and I didn't feel like waiting while the room was cleaned, or moving our stuff elsewhere. I complained about it at the front desk at check-out the next day, and was told there wasn't anything they could do about it now. Also, my bill was more than what was shown on the Booking.com site. When I asked about it, the desk clerk got out her calculator, and still couldn't get it to add up right. She kept saying that the taxes weren't included, even when the paper from Booking.com said they were. Not impressed. Finally, I just paid, because it seemed easier. It wasn't even worth telling them that the refrigerator didn't work either at this point. I just wanted to leave. Won't stay there ever again!
Very good location. We were put in a room with a view, but it felt like a basement. The windows were above the waist, and the room looked nothing like the photo the hotel posted on the website for the rooms that I booked. When I expressed my dissatisfaction with the dark, disappointing room, we were moved to a higher floor, which I appreciated. This room did look like the photos I had seen on their website, and we had a good view of the falls. However, after the trouble with the cleanliness and billing, I would stay at a hotel without a view, just for a clean room, free Wi-Fi, free breakfast, and a more resonable rate. This hotel wasn't worth the price and bother.