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525 Bay Street, M5G 2L2 Toronto, Canada – Show map
Excellent location – rated 9.2/10! (score from 405 reviews)
Rated by guests after their stay at Marriott Toronto Downtown Eaton Centre Hotel.
|One-Bedroom King Suite|
|King or Double Room with City View|
|Executive King or Double Room|
|King or Double Room with City View - Concierge Level|
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405 verified reviews
They speak your language!
Marriott Toronto Downtown Eaton Centre Hotel's staff speaks: Filipino, Romanian, Portuguese, English
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Fitness Center, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and costs CAD 10.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs CAD 35 per day.
Private parking is available on site (reservation is not needed) and costs CAD 43 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Filipino, Romanian, Portuguese, English
4:00 PM - 11:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One older child or adult is charged CAD 17 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of total guests in a room is 4.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 405 reviews
Value for money
Show reviews from:
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Score from 2721 reviews Good
Old-world charm and state-of-the-art amenities combine at this elegant hotel, in the heart of downtown Toronto's financial district, within walking distance of the Eaton Centre shopping plaza.
Score from 853 reviews Excellent
Less than a 5-minute walk from Osgoode Station, this downtown Toronto hotel features 3 restaurants, an indoor and outdoor pool, and a state-of-the-art gym.
Score from 620 reviews Very good
-Friendly staff -Comfy beds -Pool/Gym hours
-No inclusive breakfast -WiFi isn't the fastest -"City view" is total bs, there's an office building right outside the window
Staff friendly and helpful.
I do not think ten dollars a day for WiFi is necessary!
The breakfast was rediculusly expensive..
Location, comfort, staff were exceptional. At dinner on the Friday night we were treated like royality before going to a show. The crab cakes are absolutely delicious. This dish was recommended by our server. Great service.
We had to pay 10.95 a day for WiFi and when my sister-in-law tried to get out of the parking lot here parking ticket did not work. She had to say lost ticket and it cost her $35. Next day she spoke to the hotel they gave her a credit and a card to leave the parking lot. It didn't work either. It is not an easy parking lot to get out of.
Great hotel, great location, wonderful and friendly and helpful staff.
The bed was comfortable, but the pillows were not at all.
Liked location. Bartender was awesome. Staff helpful. Very quiet.
Bed was very uncomfortable. Couldn't get wifi to work in hotspots. For the price a complimentary breakfast would have been nice.
It is nice and close to my friends apt downtown. Nice and close to the Eaton Centre of course and closed to everything else downtown
Room staff bed and location
appaulled at $43 dollars for valet parking $1.10 for local phone calls and paying for Wi-Fi. Nothing but complete greed for the fat cats who own hotel. Will never stay again
It was the best location to go to Nathan Phillips Square where the festivities were...Literally 1 block away. also it is attached to the Eaton Center so very convenient for shopping. The staff were very helpful and easy to reach. the room service menu was great and excellent food, prompt service and nicely presented. Its not fancy but clean and safe. When I was surprised at the $35.00 parking fee on arrival the fee was waived which was nice as had I known I would have picked the Delta instead which is less expensive and also conveniently located.
The weak points for this hotel - particularly compared to the Delta which is also very well located...The bartender was quite rude when I tried to order nonalcoholic hot chocolate and when we did get it - wasnt hot. Water pressure is nonexistent...literally a drip even when on full. Also a bit noisy, could hear hallway traffic. The pool is on the top floor which I find inconvenient
friendliness of all staff
Complimentary wi fi for all guests would be appreciated.
Staff and location were excellent.
Pay for WiFi is so 2000
Went to theatre, were ablw to walk to all we wanted to see (I have walking disabiities), concierge very helpful, large, bright clean room, walk to Eatons Centre, very close to all price range restaurants. I will be back.
You Have an outstanding Staff
We did not get the benefit of the clup membership Eliminate Perceptions on Customers
Loved the kitchen staff, they were so nice. Perfect choice for a girls getaway
No wifi. Not sure why some people pay 400 a night..
The lady at check in was very very nice.
Staff were excellent & the Location is great, will be staying there again
- Great location! - Easy to find - Easy to use valet
- Upon entering our room we were shocked to find that the cleaning staff had left a Marriott produced tip card. I have never seen that before in a hotel of any quality and found it to be quite rude, and disinclined me to leave a tip, even though I did leave one. - Concierge was dismissive, and frankly quite rude when we called down to ask that a taxi be ordered for us as we weren't familiar with the city, and needed to be at our event. We were told to just go outside and walk, with the implication that our request was an imposition. - Wifi is not complimentary despite the high cost of the room, which is a disappointment considering comparable hotels in the are offer this amenity. The price is also very high (+$10 for 24 hours) given that we pay for internet at home that is far less in cost. - Bed sheets were dirty, but unfortunately did not realise this until the day we were leaving.
All of the staff were very gracious, especially Paulyne Wei who checked us in. Genuine Hospitality all the way!
spacious room comfortable bed pleasant staff good food good location easy to deal with for early check in
it was close to all tourist areas and in an area which was in walking distances to everything. The hotel was busy but this did not have an impact on anything at all. Service was quick in the restaurants.
Location and service
Should include breakfast and free wifi.
Would like coffee in the lobby in the am.
Location; bed was comfortable. +
Have to pay for WIFI
$1000 = for 3 days
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