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170 Willowdale Avenue, North York, M2N 4Y6 Toronto, Canada – Show map
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56 verified reviews
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Mary-am Hotel North York's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Baggage Storage, Laundry, Daily Housekeeping
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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This is the fifth time I have stayed here, o I would not have returned if there had been problems. Location is convenient to my needs, staff is welcoming and helpful. All in all, I would continue to book at this location.
Would be great to have digital TV, as opposed to Analog. More stations, such as the History Channel is unavailable at present. Is there a plan to upgrade.?
Separate bedroom from the living room is very convenient. A TV in both rooms also comes in handy when travelling with a teenaged son! The small fridge was also very practical. Nice staff, clean place.
I had a pickup truck. Parking was very tight. Had to ask for vehicles to be moved so I could both get in to park and leave premises
Free parking. Free Internet.
Room was clean
First floor rooms felt Like sleeping in a basement. Heard all of the noises from room above and next to mine. Look and feel of a motel while charging hotel prices.
Staff excellent and accommodating. Basic needs all met for a reasonable price. Convenient location.
Sound travels through this otherwise adequate, clean hotel. Bath towels meager.
No elevator, hair dryer did not work and staff could not find another one, bathroom fan very noisy, could hear TV of next room until the middle of the night.
We enjoyed our stay very much, all the staff I had the pleasure of dealing with were extremely helpful both on the phone and in person, the room was very clean and spacious as well
I think that breakfast could have more choices and the rooms would benefit from sound proofing
- Friendly staff - located not far from subway line - reasonably priced
- For anyone over 6' tall, the shower and other washrooom features will be a little tight. - Apart from a window that opened part way, there was no apparent way of controlling air exchange and/or temp, although the temp was comfortable
Location Room size, layout and facilities
inconsistent cleaning thin walls and ceiling poor parking
Bed was comfortable and it was convenient to have 2 tv's in such a small space. Small fridge and sink are a bonus. Staff are friendly but didn't seem to know the area very well.
Towels had hairs on them 3 out of 4 days. We found blood on the bedsheets after the maid had left and the front desk clerk changed only the bottom sheet. The sheets never got changed again. Gross. When the Mary-Am asked for my feedback, I gave it to them. They never replied to the email.
Breakfast was excellent. Staff were helpful. Close to doctor I was going to.
Nothing was a problem.
Nice layout of room. Great location.
Not very clean floor at all, dusty,dirty. TV in bedroom did not work. Coffee machine had a used coffee pod in its stand. No writing pad or pen. Tiny bars of soap. Room was not ready on time. Parking is extremely tight.
Everything was just fine
the lack of internet was a bit uncomfortable.
Newly renovated but still not finished.
They would not turn the air conditioning on because it was too early in the season. It was a hot day and the room temp was 27. They couldn't even open a window. They eventually moved me to a room on the first level and it was cooler. This was only because I made the request. There was no initiative in trying to solve the problem.
Clean , everything needs provided
Room not smell good ,, should put refreshing fregrance, smell like dead rats . No heater enaugh
Location, staff and the room layout.
- smallness of hotel - location was perfect for my purposes - facilities were very clean - things were in good repair - staff was extremely pleasant and helpful
- I had the front room on the second floor, and the window coverings were not enough to make the room dark for sleeping.
Good location, friendly staff, separate bedroom area
TV with no remote, expensive for 3-star hotel, no couch in living area, very tight parking
Pull out bed was not comfortable. Springs poking in back all night
The staff was very welcoming and receptive to my needs.
it was a most pleasant surprise...the extra sitting room was a joy, alongwith a very well equipped small "kitchen"...very clean...
parking in the snow !!
1. The clerk that was on duty when I checked in was very friendly and helpful. 2. The sitting area in my suite was nicely decorated and comfortable. 3. The bed was comfortable (although better pillows would have improved the quality of my sleep).
Overall I was disappointed with my stay at Mary-Am on Willowdale in Toronto. 1. The main hallway was under construction and not very appealing. 2. The fit and finish in the bathroom of my suite was of poor quality. In addition the walls were marked up and needed paint/repair. 3. The Keurig coffee machine did not work and after multiple tries to use it, all it did was spit out about a 1/4 cup of tepid water with coffee grounds in it. 4. The towels and face clothes were like sand paper and badly in need of replacement with quality towels. 5. The worst thing was when I went to take my shower in the morning. The water would not get warm. Although I had the tap turned to maximum temperature, it was barely tepid and this was after waiting approximately 4 minutes! Regardless, I needed to take a shower and got in. After several more minutes the water suddenly began to increase in temperature until after 45 seconds or so I had to turn it down before it scalded me. 6. Top it all off with a less than friendly front desk clerk at checkout. I was not very happy with my stay and highly doubt that, without very good reason, I would choose to stay at another Mary-Am property.
location friendliness of some of staff
coffee maker not working. complicated thermostat
there were 2 rooms - separate for living/kitchen area; plates/cleaning materials were provided, 2 TVs
The holder for the hair dryer & toilet papers were dusty; more TV channels - pls get the Rogers digital box which comes free & delivered to location of your choice so that a guest can see all channels starting from channel 40 or 41.
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