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Newest reviews for Mary-am Hotel North York

  • Glen
    July 31, 2014

    Location Room size, layout and facilities

    inconsistent cleaning thin walls and ceiling poor parking


  • C
      United States of America
    July 6, 2014

    Bed was comfortable and it was convenient to have 2 tv's in such a small space. Small fridge and sink are a bonus. Staff are friendly but didn't seem to know the area very well.

    Towels had hairs on them 3 out of 4 days. We found blood on the bedsheets after the maid had left and the front desk clerk changed only the bottom sheet. The sheets never got changed again. Gross. When the Mary-Am asked for my feedback, I gave it to them. They never replied to the email.


  • Betty
    June 9, 2014

    Breakfast was excellent. Staff were helpful. Close to doctor I was going to.

    Nothing was a problem.


  • Mike
    May 27, 2014

    Nice layout of room. Great location.

    Not very clean floor at all, dusty,dirty. TV in bedroom did not work. Coffee machine had a used coffee pod in its stand. No writing pad or pen. Tiny bars of soap. Room was not ready on time. Parking is extremely tight.


  • Roya
      United States of America
    May 22, 2014

    Everything was just fine

    the lack of internet was a bit uncomfortable.


  • Anonymous
    May 11, 2014

    Newly renovated but still not finished.

    They would not turn the air conditioning on because it was too early in the season. It was a hot day and the room temp was 27. They couldn't even open a window. They eventually moved me to a room on the first level and it was cooler. This was only because I made the request. There was no initiative in trying to solve the problem.


  • Jaquelyn
    April 29, 2014

    Clean , everything needs provided

    Room not smell good ,, should put refreshing fregrance, smell like dead rats . No heater enaugh


  • Weiping
    April 4, 2014

    Location, staff and the room layout.


  • Ruth
    March 25, 2014

    - smallness of hotel - location was perfect for my purposes - facilities were very clean - things were in good repair - staff was extremely pleasant and helpful

    - I had the front room on the second floor, and the window coverings were not enough to make the room dark for sleeping.


  • Anonymous
      United States of America
    March 23, 2014

    Good location, friendly staff, separate bedroom area

    TV with no remote, expensive for 3-star hotel, no couch in living area, very tight parking


  • Anonymous
    March 11, 2014

    Pull out bed was not comfortable. Springs poking in back all night


  • Joshua
    March 5, 2014

    The staff was very welcoming and receptive to my needs.


  • Pervez
    February 13, 2014

    it was a most pleasant surprise...the extra sitting room was a joy, alongwith a very well equipped small "kitchen"...very clean...

    parking in the snow !!


  • Paul
    February 8, 2014

    1. The clerk that was on duty when I checked in was very friendly and helpful. 2. The sitting area in my suite was nicely decorated and comfortable. 3. The bed was comfortable (although better pillows would have improved the quality of my sleep).

    Overall I was disappointed with my stay at Mary-Am on Willowdale in Toronto. 1. The main hallway was under construction and not very appealing. 2. The fit and finish in the bathroom of my suite was of poor quality. In addition the walls were marked up and needed paint/repair. 3. The Keurig coffee machine did not work and after multiple tries to use it, all it did was spit out about a 1/4 cup of tepid water with coffee grounds in it. 4. The towels and face clothes were like sand paper and badly in need of replacement with quality towels. 5. The worst thing was when I went to take my shower in the morning. The water would not get warm. Although I had the tap turned to maximum temperature, it was barely tepid and this was after waiting approximately 4 minutes! Regardless, I needed to take a shower and got in. After several more minutes the water suddenly began to increase in temperature until after 45 seconds or so I had to turn it down before it scalded me. 6. Top it all off with a less than friendly front desk clerk at checkout. I was not very happy with my stay and highly doubt that, without very good reason, I would choose to stay at another Mary-Am property.


  • Terry
    January 1, 2014

    location friendliness of some of staff

    coffee maker not working. complicated thermostat


  • Patricia
    December 30, 2013

    there were 2 rooms - separate for living/kitchen area; plates/cleaning materials were provided, 2 TVs

    The holder for the hair dryer & toilet papers were dusty; more TV channels - pls get the Rogers digital box which comes free & delivered to location of your choice so that a guest can see all channels starting from channel 40 or 41.


  • Laurence
      United States of America
    December 8, 2013

    Clean, good water pressure, very comfortable bed.

    Furniture, TV


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