No elevator, 3 steps up from street to get to ground level. No telephone (that might be a plus for some though!) Wifi reception was poor on the 3rd floor. Mattresses and pillows were pretty hard. Very little desk space in our rooms, although I noticed at least one other room that had a reasonable sized table. I would recommend this to young travelers with no accessibility issues, although rooms on the ground floor only require getting up 3 steps from the street.
Excellent location, close to old town and to the funicular to the lower old town. Fairly quiet (unless it's foggy and the ferries are using their horns!) Overlooks a nice park. Staff was very helpful and friendly. Paid parking available close by (by reservation). Fairly large rooms, with refrigerator and coffee machine.