Metropolitan Hotel Toronto    

La posizione dell'hotel e le cose a cui ho dato un voto buono o superiore nella tabella precedente.

Una pessima sorpresa, ma questa darei la colpa di più al vostro sito booking.com dal quale prenoto tutti I miei hotel, al momento del check in in hotel mi è stato detto e quindi fatto che mi avrebbero bloccato dalla mia carta di credito oltre che l'intero importo del soggiorno, di nuovo l'intero importo del soggiorno per caparra/garanzia, immaginatevi la sopresa, neanche avevo iniziato la vacanza e già avevo più di 1400 dollari bloccati sulla carta. Cosa mai successa in Europa, perfetto abitudine americana? Va benissimo, ma grande carenza e sbaglio vostro non comunicarlo in nessun modo al momento della visione e/o prenotazione dell'hotel sul vostro sito. Immaginatevi se io non mi fossi potuto organizzare in altro modo con I pagamenti che bruitta sorpresa sarebbe stata! E cmq lo è stata, essendo un vostro cliente fisso mi aspetto minimo una vostra mail di spiegazioni, grazie.

Tutto ok!!!!

valido rapporto qualità prezzo, ottima posizione, grande cortesia

nessun difetto

Posizione

Struttura un po' datata

Hotel molto prestigioso e curato. Avevo una camera Queen size e devo dore che il letto era veramente molto grande e la camera spaziosa. Lo staff è molto disponibile mi hanno fatto avere la camera ad un piano con la vista sulla città come avevo richiesto. La posizione è molto comoda a 5 minuti da Dundas Square, la piazza principale di Toronto dove c'è anche l'Hard Rock.

La colazione non inclusa nel prezzo.

ottimo 4 stelle posizionato in una via molto centrale a pochi passi da dundees square e da eaton center. dispone di una spa con piscina ed idromassaggio funzionale e ben strutturata

Poco niente...!

Wi-fi al 32 piano non funzionava...

cortesia e professionalità del personale

La cortesia del personale

Transito nel garage troppo stretto.

The hotel is very good. the breakfast is very good and the bar is nice

The staff are extremely helpful an nice, it's close to everything. We enjoyed our stay.

Just felt the rooms were a little dated. Showers especially .

The bed was comfy

The tv in the room needs a serious upgrade and there is too many extra fees

The room was very comfortable and relaxing also very clean,just the kind of comfort we were looking for on our time out together

The only thing is the bathroom an use a makeover so couples can actually enjoy a shower together,the counter top is also not practical for women use.

location-comfort=staff friendliness

restaurant opened too late on Saturday-I had to leave when I came parking was full and I had to pay 40.00 from 4pm Friday-7 am saturday

Location, cleanliness, comfort

Air conditioning unit very noisey

Good location and friendly staff.

Room was very small and outdated.

I prefer blankets to the duvet which suffocates me

At the check in, the individual checking me in could not work the credit card machine or set the key or otherwise make the check in happen. He ultimately got assistance from a co-worker.

Stayed at Met for 5 nights extremely safe quiet clean " luxury" room on 5th floor. Room amenities were excellent, fabulous rest ever on mattress/ linen's. Room decor was very pleasing and comfortable. Location location for downtown perfect. Water bottles provided daily. Staff excellent, value absolutely.

Room was small but arranged well. Desk with 2 chairs, no frig? Let's upgrade those TV 's please though that was not a deal breaker for myself. Yes some of the restaurant chairs were tethered which doesn't affect a stay.

I liked the location

The room looked nothing like the room on your site. There was no hotel parking, which made me very upset I was expecting $21 a day with in and out privledges. Instead I had to park at the public parking and spent a lot more money.

Very clean, comfortable rooms. Onsite parking is very helpful.

The location is good in downtown & very close to Dundas street, View from upper floors is beautiful. Rooms are good though need an upholstery updation esp carpet floors.

Early check in 1.30pm when check in was at 3-not possible-frond desk Chinese fellow not v polite-asked for an upgrade-not allowed, credit card machine would not accept our card though it worked in all previous hotels, asked for kings bed instead of a queens -but request not acceded to. All in all-check in -very sorry experience-otherwise all stay was good.

Close to destination

Pool was cold, hot tub not on, was on 16th floor, got Ice on 10th as 3 machines were unpluged and 2 were not working right. 14th floor under construction, 3rd floor as well. Dust alergys meant I walked around Toronto at 4AM trying to get rid of my headache. But hey, other than that it was great, right???

Everything was great. But

It took 45 minutes to check in.

I liked the staff. They were very friendly. Our room was not cleaned so they upgraded us to a nicer and clean room. It was Nita's nice as I thought the hotel would be by the pictures. Out of date.

Our room the bathroom was not clean. Rooms need to be updated.