Metropolitan Hotel Vancouver  

The location was excellent. The pool was open super early which made it nice for my daughter and I who are early risers. And, I appreciated the complementary coffee and papers by the pool. I liked the option to self-park and while our room was by the elevators it was tucked away enough to not hear footsteps and perpetual dinging.

The bed was hard. And the view of the Four Season's indoor/outdoor pool made us envious. The windows over the pool were filthy and appeared as though they hadn't been washed in decades.

The staff were very friendly and caring; prepared to go the extra mile in order to be of assistance. The hotel has an excellent position being within walking distance of top quality shops and restaurants. Even after we had checked out we were given a key to facilities to enable us to make use of them up to the time of our departure. An excellent hotel.

Would have liked milk to be made available in our room and more teabags than just one per person per day. Breakfast was not included and it would have been better to have been given this option. However, there were many breakfast outlets within the vicinity of the hotel that this cannot be viewed as a huge negative.

Excellent location, downtown, at walking distance of all main attractions, excellent noise isolation

Service may be improved. Lack of touristic information and conciege not alvays availble

Great hotel with friendly staff. The location is great.

Reception was very pleasant, polite and generous at offering help. The doormen were always welcoming without being annoying. Valet parking was just as nice. The room was very nice and very clean.

Just a recommendation: Let people know that your bedding is all feathers. Some of us are allergic but too dozy to call the desk about it early enough to actually do it. I'm sure that if I had called them, the staff would have brought me other bedding.

Location and value.

It was really clean, and the rooms were spacious! Overall, everything was wonderful and the hotel staff was excellent

I didn't like how the elevators functioned, it was really annoying.

We really liked the staff of this hotel. The location is good and the vale parking is great and needed in the centre. All shops are in walking distance. You have a good value for you money. The rooms are good. No complaints and would defintly go back to this hotel

Clean, convenient with a very competent staff. Best value for the money in Vancouver.

No gift shop for sundries. Food is a bit expensive. Good, but expensive.

The concierge staff, front desk and bellboys were always surprising us about the superb, knowledgeable and friendly service. The price was fare for the quality and location of the hotel. We highly recommend it.

Location is in downstown

It was a good basic room, close to my business activities.

I stayed at the Metropolitan for 4 nights. Had a delightful stay. Perfect location (very safe for a young woman traveling alone), luxurious ameneties and an extremely helpful staff. Would definately stay there again next time I visit Vancouver.