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hotel Only seconds from Toronto's Pearson International Airport as well as the area's business district, this pet-friendly hotel provides a variety of complimentary amenities and first-class accommodations....

Most recent booking for this hotel was today at 00:25

Score from 576 reviews Very good 8/10

Newest reviews for Pearson Hotel Conference Centre Toronto Airport

  • Ahmed
      Libya
    September 7, 2014

    comfy beds clean cheap

    breakfast no gym no pool no lobby

    6.3

  • Anonymous
      United Kingdom
    September 6, 2014

    The room bright & spacious. Bed very comfortable. The unlimited local phone call facility. One particular reception staff very friendly& greeted every morning. Free transport to & from hotel to airport.

    Breakfast ending time too early. The staff member responsible for the breakfast room often appeared rude. Locking the door when guest are still eating inside. Hovering around staring as guest prepare their breakfast. Made guest feel uncomfortable at times. Housekeeping knock once then proceed to open the door, without waiting for a answer. Different standards of housekeeping. Some excellent, some very poor.

    5.4

  • Anonymous
      Canada
    September 2, 2014

    Room was not ready at the 3pm check in time, I was told to come back at 4:30 if I wanted the room I booked. Our tv had a "service issue". Staff said it was a Rogers network problem. Needless to say, we had no tv cable during our entire stay.

    7.1

  • Anonymous
      Canada
    September 2, 2014

    WiFi speed is amazing

    Very rude staff Hotel smells really bad Bed sheets are dirty

    5

  • Essa
      Canada
    August 31, 2014

    better breakfast or remove it from the offer

    Breakfast

    7.9

  • Catriona
      United Kingdom
    August 28, 2014

    Good variety breakfast food.

    Location no shops around ok if you have a car.

    6.7

  • Gaetan
      Canada
    August 16, 2014

    Cleanliness.

    Poor breakfast and reception. Had my credit card compromised. Waffer thin soap in bathroom.

    6.7

  • Mohamed
      Canada
    August 13, 2014

    The boss or the director. Curious personality and very bad person....

    3.8

  • Anonymous
      Canada
    August 12, 2014

    This hotel was clean and near the airport which is what we wanted.

    However the hotel charged me TWICE for my stay because they said i had a booking online for a later date. And when i told them that isnt true they tried to tell me they could not cancel the future reservation (that i did not make) and charged me for that date as well. They told me to call back to speak with the manager who was apparently the only person who could cancel reservations? Yeah right! And every time i called back they said he wasnt there. Day, night, whenever. They were giving me the run around. I have been in the tourist industry for almost two decades and i have never experienced anything like this. I will never stay here again, neither will anyone i know. I would not recommend this hotel to anyone, the customer service was awful!

    5.4

  • Mehdi
      France
    August 10, 2014

    New frnither

    No public transportation

    5.4

  • Anonymous
      Canada
    August 10, 2014

    Acceptable because we were not spending much time in our room. Breakfast was good. Good location.

    Unable to get early check in. Then once 3pm arrived, we were still unable to get into our room. The staff was very unhelpful and seemed unorganized. The Wifi did not work properly. The bed sheets were stained and the roof was leaking.

    6.3

  • Daniel
      Canada
    August 9, 2014

    Location relative to Pearson.

    Room smelled awful. Noisy hotel. Dirty bathroom and room, especially floor.

    4.2

  • Stan
      Qatar
    August 7, 2014

    Checking out and leaving

    Almost everywhere was unclean. Hallways, elevators, bathrooms, breakfast area and gym. What made it worse was that the management just sat around doing nothing, when there was glaringly obvious issues. It takes nothing to work hard and put effort in. This attitude clearly rubbed off on staff as they were the same. Please don't stay, it's just not worth it

    3.3

  • Sarah
      Canada
    August 7, 2014

    Beautiful hotel, clean, friendly staff.

    8.8

  • Himmat
      Canada
    August 5, 2014

    Front counter was understaffed, constantly unhappy while on the phone. The room did not have the usual amenities as others hotel provide

    4.2

  • Matthew
      Canada
    August 5, 2014

    The bed and the room were decent. Customer service, no such thing. This is privately owned so they don't have properly trained staff. Their customer service is a joke. Wifi didn't work. Cash grab

    The bed and the room were decent. Customer service, no such thing. This is privately owned so they don't have properly trained staff. Their customer service is a joke. Wifi didn't work. Cash grab

    5

  • Anonymous
      Canada
    August 4, 2014

    The room was decent for the price.

    Internet and tv issues.

    5.4

  • Debora
      Canada
    July 31, 2014

    bed was comfy

    breakfast very basic, would of appreciated more variety or even a restaurant that would accomodate travelers with an elaborate menu

    6.3

  • Raewyn
      New Zealand
    July 13, 2014

    Room was fine, and once we sorted the bus it was OK.

    Staff were unhelpful. Service almost non existent. Polystyrene plates and cups and plastic cutlery unacceptable in a hotel! OK for a backpackers perhaps.

    5.4

  • Ali
      Canada
    July 10, 2014

    Nothing

    Rude staff, dirty room, blanket was dirty even after 3 times of asking, the hair ball in the corner of the room was never removed after 3 times of housekeeping, the new towels were dirty and had brown stains on them, the OWNER told me I can go somewhere else if I found a cheaper place when I asked to "extend my stay" with no change in the current fair (the fat bald guy) and the WiFi was not good either

    3.8

  • Ali
      Canada
    July 6, 2014

    Its close to the airport and the highway

    The room is not that clean, the bed sheets have stain on them even after they were changed, the reception told me "if you found somewhere cheaper, you can go there" when I asked to extend my stay !!!! The staff disappear when you need something !! I won't come back here.

    5

  • Winston
      Canada
    July 3, 2014

    location and comfort

    9.2

  • Lonn
      United States of America
    June 29, 2014

    Free breakfast in AM

    Issues with wi-fi

    7.5

  • Anonymous
      Canada
    June 26, 2014

    Located 6 minutes from airport, it is clean and quiet.

    9.2

  • Miguel
      Canada
    June 23, 2014

    The staff needs to be more professional. The hotel is missing a feminine touch.

    4.6

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