Monte Carlo Inn Airport Suites    

Staff was very friendly and helpful. Was in a safe area.

The room smelled like smoke when the AC ran. Breakfast was marginal.

I liked the room, facilities and internet. I was also very pleased with the dining facilities and the food and service.

e like that it is clean and people are friendl it is also reasonable

The overnight manager was very rude, when it came to terms with booking our reservation at night. Yassin was not after our best interest in finding us the best accommodations for our money.

The staff were friendly, helpful, cheerful and always willing to help....the place was clean.. And that was a big plus.

Breakfast

Few staff

Nothing

Old tired fitout. Free shuttle only runs every hour and then was 15 mins late. The site is at least 10-15 minute drive from the airport so not really that close). Free breakfast was awful. Had to unflug fridge in the room so I could sleep. - Would never stay there again.

Comfortable rooms, exercise room is equipped nicely

Noticed food left on hallway floors for days. Noticed a fur ball in the stairwell that I recognized as my neighbour by the third day. Then timing was bad because they were renovating the lobby by painting the walls. My wife has allergies to chemicals.

Im a bussinessman,I travel alot in the GTA,I try my best to stay at only Monte Carlo Inn,s,Evens drive out of my way to stay at all your places,I also stay at your places on weekends for my pleasure

clean rooms,nice people,bar,and good food

convenience/location

Staff made up for the problems noted. Clean hotel. Friendly.

No stopper for sink to replace mechanical stopper which was missing. The hairdryer did not work. Very few electrical outlets available in room.

Extremely helpful and knowledgeable staff, thanks!!

There were no smoking rooms available, which is inconvenient to me as there are other hotels that provide this service to me.

there was no tea available bad coffee breakfast was terrible- the hot water for the only type of oatmeal was only warm room was small and not cozy

Comfort, clean

Staff, not even close to customer service. Dining staff left running solo, no help. I felt sorry for them, they worked hard. Manager could have assisted to service customers.

Close to airport. Friendly staff

-Convenience of location: easy to go to Toronto without having to deal with traffic while at motel/hotel; free parking (very expensive in Toronto) -access to close-captioned tv (at first, I didn't like it as the cc button on remote didn't directly lead to cc options. I had to experiment till I found a way to the cc option list...but what I did appreciate was instructions were given just before the option list on how to ensure cc works. One other hotel had similar tv and system, but didn't have instructions on how to adjust cc options so it didn't work there. It did here. -Comfortable bed and reasonable washroom

-Continental breakfast: It's time to keep up with other franchises who include more food options (eggs & bacon/sausages) as part of free continental breakfast. However, I accepted that the food options were basic (no hot food) as that has been typical for many years. But what I was not impressed with was the staleness of muffins. Rock hard. Please make sure that pastry/muffins/bread are all fresh for customers. -limited plugins in the room. I would recommend having a plugin available on the bedside dressers, especially for those of us who need to recharge our mobile/smartphones. We would rather not have to go through the trouble of reaching behind the bedframe or desk, unplug something and then plug in the smartphone. Very awkward.

It was convenient and reasonable with airport shuttle and provided a travelling breakfast.

Clean and very friendly

Handy & did fit my needs.

Check in was great with Omar. He was very friendly and helpful as we needed dining options. He is a great customer service person for your desk and he made us feel at home.

Dinner menu was very limited but we understand it was due to construction. Food we ate (stuffed chicken) was amazing!

I liked the front desk clerk upon arrival, he was fantastic.

The front desk clerk who booked me out was quite rude and not very friendly. Also the advertisement claimed free semi hot breakfast. The only thing hot was the toast.

Room is OK for layout etc...

Not very clean, no shampoo in bathroom

The price of their accommodation is very reasonable. I liked the breakfast that was included in the cost of the accommodation. It was clean and I slept well.

The location and the price are suitable for my needs. The Hotel has good potential.

They assigned me a room that reek of cigarette smoke. I stayed in it for 1 night and then asked to be moved. The second room I had was very good. It was in the newer section of the Hotel. I think some of the rooms need some serious cleaning. They were not very attentive to the problem with the room. I was told that they put a machine in the room for the day and that it should be ok. I went to the room and it still smelled of stale smoke. I do not believe they really went and inspected the room. It was very obvious the odor was still there. I am not one to complain but this was not good. I did email a manager about my expierience but have not received any reply so far.

It's neat. They provide free breakfast. They have a shuttle to the airport.

Fridge in room made lots of noise.