Novotel Montreal Center    

The staff was so friendly and helpful. We thoroughly enjoyed ourselves.

We told them it was our honeymoon so it would have been nice to be comped a drink or dinner.

Novotel Montreal is ideally located in the heart of Montréal shopping and dining scene. Half block one can easily walk to Rue de St Catherine and find amazing stores and retail business. Hotel lobby is adequate and staff super helpful. Bar is very good too. For dining options one can head to Crescent and Peel streets with fancy restaurants

Room decór is bland ad boring, they should replace light bulbs for warm colors. I would definetly stay another time in this hotel.

Excellent location with nice bright interior and smiling staff. Big rooms and clean bathroom.

Location

They need to change the bathroom doors for sure, at least add a lock to make it usable for ordinary people...

It's the 3 rd time I've been your hotel in montreal and I always chosen this hotel for the location and the price,after going to the maritme plaza on Guy street for a couple of times... But I'm thinking on going back.

We had room 429 the carpet in the room was TERRIBLY DIRTY and even torn at some places. there was hair on the bathroom floor and in the bath. the supposed white bed skirt was full of yellow spots:discusting after the first night the cleaning lady came at 4:30pm after we asked her to come because we were really tired and hoping for a shower the the room was not done. we waited only 12 litlle minutes and she was done so imagine that it was not clean at all .

Staff very helpful

A damaged desk in the room

Location and desk staff.

Room advertised with two double beds but had pull out couch & king bed. Room overlooked garbage bins with an early morning pick up - noisy.

new lobby space, awesome design

bathrooms in rooms, dated and shower head was not very good.

The room was clean, Bed and sofa bed were good. Location great. This hotel is good for anyone who needs a room to sleep for one night.

The underground parking was a nightmare, it was very difficult to maneuver around. They filled every possible open space which made it very difficult to park a midsize car. For this reason, I found the parking fee was way to high at $25.00 per day. The toilet didn’t work properly. The advertised in room fridge was not usable as it was censored fridge and if you moved any items around you would automatically be charged for that item. The fridge was over stocked which meant you could not store your personal items. There was only a closet, no drawers. Luckily we spent very little time there. We would not recommend this hotel to any who intends to stay there for more than a night. This hotel is to expensive for what you get.

spend the extra cash and stay at the Sheraton or something else. Novotel is more like a hostel than a hotel. I will not return to this hotel.

Clean and avarage.

It was avarage. We had a smoking room and it was smaller then advertised when booking. We requested 2 queen beds and sitting area but were told upon arival that the only smoking room had a king and pull out bed.

Excellent rooms & close to the Bell Centre

Quite a good hotel The breakfast buffet was good and the restaurant was good

It's not a 4 star. The bathroom wasn't really clean, the room smelled, no free wifi except in the lobby area

Location is excellent, close to downtown Montreal and The Bell Center. The staff very polite and friendly. Close to public transport and proximity to Montreal shopping and many Restaurants.The restaurant/bar downstairs in this hotel is very modern and comfortable, serve good food also has a projector and wide screen tv's.

Not much to dislike about this hotel at all. A bit expensive maybe, that's all.

Location,the room was comfortable,GREAT BREAKFAST.

No shuttle service to Airport

It was extremely close to the Bell Centre

It was the executive suite and we were missing a robe. Not a big deal :)

Proximty to shopping downtown.Excellent parking.

Price was a bit high by about 10-15%.Lamp in the room did not work, need a bathroom fan.

The location

That I was charged 2 different prices the first night was cheaper then the 2nd night....and the restaurant was pricey....

The rooms are clean and comfortable. The staff friendly and helpful.Well situated. We continue to return.Dining room very good!

The hotel was in the perfect location for us because we were visiting Montreal for our anniversary and attending the habs game. The Hotel and the room were modern and created a nice atmosphere.

The hotel wasn't clean, that's for sure. We eat lunch in the restaurant, the food and service was great but I noticed the restaurant manager going around to all the tables making sure they were set perfectly meanwhile the chairs are disgustingly filthy. I reported to the front desk that the toilet seat in our room was disgusting and don't think it had been lifted and cleaned for a very long time. The hotel was beautiful and the employees were great but cleanliness is not a trait of this hotel.

The beds were so plush and comfortable.

The mini bar automatically charged when something was MOVED, not nesisarliy consumed. Found that out afterwards mind you.

Location was great, very clean, nicely put together

a bit noisy, very dry air (cold spell in winter, heater always on might explain), parking a bit expensive

clean ..great loacation

towels only 2 would like more and worn towels also.front desk not friendly when explaining staying to a 3 oclock check in...rooms need updating...

The hotel was nice with there was a comp breakfast and a fridge in the room cold enough for our own supplies.

Always like the location. Price was fine.

Their parking garage is always a challenge, but a known quantity so no real issues.