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Property highlights

Free WiFi Free parking

Places of interest:

Banff Park Museum (0.2 miles) The Whyte Museum of the Canadian Rockies (0.2 miles)
Show map Mount Royal Hotel

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Newest reviews for Mount Royal Hotel

  • Anna
      Canada
    9 September 2014

    We only stayed 2 nights this time.Mount Royal is my favorite hotel in Banff,as it is conveniant,close to everything.The staff is friendly and very helpfull.I have stayed in the hotel many times over the years and it is a home away from home.

    The carpets are old and dirty.

    7.5

  • Anonymous
      Canada
    6 September 2014

    Great location. Nice staff.

    No vents in the bathroom and air conditioning/fan was quite dusty.

    7.9

  • Luel
      Canada
    2 September 2014

    I like the location. accessible to everywhere. beds are comfortable. Nice place to stay.

    no free breakfast (:

    7.5

  • Jill
      New Zealand
    31 August 2014

    Location and great staff

    Needs overall refurbish

    7.5

  • Sallee
      U.S.A.
    31 August 2014

    Staff was pleasant and accommodating.

    I'm okay with out of date hotels as long as the carpets, etc are maintained. Our room was pretty stained and looked dirty besides the linens.

    6.7

  • Edwina
      United Kingdom
    30 August 2014

    The location of this hotel is excellent. Banff is a small place but it is still nice to be right in the heart of things. Allocated parking was very convenient. Staff were very helpful. Large, comfortable room

    Nothing

    10

  • Dan
      Canada
    25 August 2014

    The staff was very helpful. The room had all necessary amenities and nicely appointed. The location in the heart of the town was excellent for dining and entertainment.

    7.5

  • Julia
      United Kingdom
    24 August 2014

    Right in the centre of town. Location couldn't be better.

    Nothing that I can remember

    8.3

  • John
      U.S.A.
    22 August 2014

    Value was good for the price. Staff was very polite and helpful. Easy access to downtown Banff. Free parking behind hotel. One room had a refrigerator which was unexpected.

    Our room was difficult to get to with luggage. Had to negotiate partly with no elevator and stairs in narrow hallways. Carpet needed replacement--worn and soiled. WiFi was slow and unavailable at times.

    8.3

  • Anonymous
      Netherlands
    22 August 2014

    Location in the centre of Banff.

    Rooms are a bit outdated. It was not so clean. There were stains in the carpet. And its noisy.

    6.7

  • Thomas
      Canada
    21 August 2014

    The floor throughout was filthy. Had to take elevator to 3rd floor, walk miles to eventually drag suitcases down 5 or six steps, find another elevator to 4th floor Sheet was stained - definitely not impressed.

    4.6

  • Vera
      United Kingdom
    21 August 2014

    Staff friendly and helpful.

    Didn't like that breakfast wasn't included. Carpet in room was very badly marked all over and very much in need of a clean. Generally thought whole place in need of upgrade as had a run-down and drab appearance. Lift very slow.

    6.3

  • Anonymous
      Brazil
    21 August 2014

    Location is perfect, directly in the main avenue, close to everything. WiFi works very well. The restaurant TR is very good quality and service.

    Breakfast to be paid extra, not included in the Booking.com offer. In general too expensive.

    9.2

  • Jan
      Czech Republic
    19 August 2014

    Very good location, comfortable, clean.

    Heavily overloaded WiFi, practically not usable except night and very early morning hours.

    9.6

  • Anonymous
      U.S.A.
    19 August 2014

    location, right on banff ave

    many stains in carpets, quite an eye sore

    6.3

  • Bill
      Canada
    17 August 2014

    Location Staff Convienence

    No bar fridge No fan in bathroom Room a little too small Late night noise from street

    7.1

  • Danny
      Canada
    15 August 2014

    The hotel was very close to all the amenities for our weekend

    No bathroom fans Bath tub drained very slow

    10

  • Elaine
      Canada
    14 August 2014

    Location

    Carpets were very dirty & room needed some general upkeep.

    5.4

  • Anonymous
      U.S.A.
    14 August 2014

    Great location. Good personnel.

    Shower in room needed bleach and water. Carpeting reservoirs cleaning. Spots all over.

    7.1

  • Leslie
      Canada
    10 August 2014

    Parking, free, with lots of space

    Small room, under sized queen bed, no air conditionning, ventilated by open window, & portable fan, single chair in room, no free breakfast provided($18/person + taxes)

    3.8

  • Ruiqing
      Canada
    10 August 2014

    Location is perfect for stay in town, parking lot is big, shower is really good

    Wifi is always dropping. Close to street so it is noisy at night.

    5.4

  • Derek
      Canada
    8 August 2014

    Location and convenience to restaurants and stores

    Room very small. Definitely not a queen bed despite our reservation being a Queen standard room.

    6.7

  • Ajax
      Canada
    8 August 2014

    Location is perfect, great staff.

    Rooms need some help - carpets were extremely dirty and tired. Fittings need upgrading.

    7.9

  • Anonymous
      Canada
    7 August 2014

    location

    There is even no microwave in the whole hotel for public use, this is ridicules! The front desk girl is friendly, but the clean guy is rude.

    4.2

  • Ying
      Canada
    7 August 2014

    Very helpful staff, good location.

    There is no refrigerator.

    9.6

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