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Mount Royal Hotel
138 Banff Avenue, T1L 1A7 Banff – Show map
Excellent location – rated 9.4/10! (score from 431 reviews)
Rated by guests after their stay at Mount Royal Hotel.
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6 Reasons to Choose Mount Royal Hotel
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48 properties in Banff
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431 verified reviews
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Mount Royal Hotel's staff speak: French, English
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Ski Storage, Ski Passes Available
Golf Course (within 2 miles), Skiing, Sauna, Hot Tub
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities
Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning
4:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 17 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged CAD 20 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Mount Royal Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note, pets cannot be accommodated in the Executive One-Bedroom Suites.
Based on 431 reviews
Show reviews from:
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Location and great staff
Needs overall refurbish
Staff was pleasant and accommodating.
I'm okay with out of date hotels as long as the carpets, etc are maintained. Our room was pretty stained and looked dirty besides the linens.
The location of this hotel is excellent. Banff is a small place but it is still nice to be right in the heart of things. Allocated parking was very convenient. Staff were very helpful. Large, comfortable room
The staff was very helpful. The room had all necessary amenities and nicely appointed. The location in the heart of the town was excellent for dining and entertainment.
Right in the centre of town. Location couldn't be better.
Nothing that I can remember
Location in the centre of Banff.
Rooms are a bit outdated. It was not so clean. There were stains in the carpet. And its noisy.
The floor throughout was filthy. Had to take elevator to 3rd floor, walk miles to eventually drag suitcases down 5 or six steps, find another elevator to 4th floor Sheet was stained - definitely not impressed.
Staff friendly and helpful.
Didn't like that breakfast wasn't included. Carpet in room was very badly marked all over and very much in need of a clean. Generally thought whole place in need of upgrade as had a run-down and drab appearance. Lift very slow.
location, right on banff ave
many stains in carpets, quite an eye sore
Location Staff Convienence
No bar fridge No fan in bathroom Room a little too small Late night noise from street
The hotel was very close to all the amenities for our weekend
No bathroom fans Bath tub drained very slow
Carpets were very dirty & room needed some general upkeep.
Great location. Good personnel.
Shower in room needed bleach and water. Carpeting reservoirs cleaning. Spots all over.
Location is perfect for stay in town, parking lot is big, shower is really good
Wifi is always dropping. Close to street so it is noisy at night.
Location and convenience to restaurants and stores
Room very small. Definitely not a queen bed despite our reservation being a Queen standard room.
Location is perfect, great staff.
Rooms need some help - carpets were extremely dirty and tired. Fittings need upgrading.
There is even no microwave in the whole hotel for public use, this is ridicules! The front desk girl is friendly, but the clean guy is rude.
Very helpful staff, good location.
There is no refrigerator.
Close to everything.
Music from a lounge across the road was loud and kept the two people who had a room on the front awake until early hours of the morning.
Location Rooms WiFi Banff in general
Hotel reception washrooms were not clean!
You are right in the centre of Banff, next to restaurants and shops, great location to start into sightseeing and outdoor activities. The rooms were really new and the beds were the most comfortable ones on my trip in the Rockies. Though very central, you couldn't hear the noise from the streets.
You could hear noise from the hallway very loudly, no breakfast included and when having breakfast in the restaurant the staff was rather unfriendly (rolling the eyes when asking for tea?!) and couldn't catch up on filling up the buffet, though it was 8.00 and the restaurant wasn't very full.
feel very code in raining day
You stepped outside the door and were right there in the happening part of downtown Banff. The bathroom was small, but updated. The view of the mountains were nice. The room we were in on the 4th floor was tucked away and very quiet.
The hotel is old and the room was comfortable but not updated.
Location is great!
Nobody asked us if we needed help, I have kids ages 6-12 and basically we were carrying a lot of stuffs. Door to the washroom was locked and it took them 20-30 mins to open it for us and I even have to call the 2nd time for them to follow up again. Floor carpet was soaring with stain.
Location was ideal. For a last minute booking in Banff, the room was one of the cheapest, best located. If this hotel wasn't in Banff you wouldn't stay here if the price was more than 70$.
The stained carpets in my room. The labyrinthine journey to my room. The dated decor.
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