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138 Banff Avenue, T1L 1A7 Banff, Canada – Show map
Excellent location – rated 9.4/10! (score from 447 reviews)
Rated by guests after their stay at Mount Royal Hotel.
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46 properties in Banff
Including hotels, apartments, villas and more.
447 verified reviews
They speak your language
Mount Royal Hotel's staff speaks: French, English
Booking is safe
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Ski Storage, Ski Passes Available
Golf Course (within 2 miles), Skiing, Sauna, Hot Tub
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities
Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning
4:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged CAD 20 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 447 reviews
Value for money
Show reviews from:
Featuring a sauna and a hot tub, the Banff International Hotel is located in Banff. Free Wi-Fi, a flat-screen TV and an iPod docking station are included in all rooms.
Score from 567 reviews Very good
Located in historic Banff, Alberta, this contemporary hotel offers free shuttle to downtown and the Banff Ski Gondola. It features a cave-inspired hotpool and a Chili’s Restaurant and Grill on site.
Score from 455 reviews Very good
In Banff National Park, this resort features panoramic views of the Canadian Rockies. It also offers an indoor pool and 2 hot bathtubs. Free Wi-Fi is included. Downtown Banff is half a mile away.
Score from 1000 reviews Very good
Located just 12 miles from Sunshine Village Ski Resort, this Banff hotel features a restaurant and a bar. Free Wi-Fi and a cable TV are provided in every guest room.
Score from 282 reviews Good
location and restaurant on-site
uncomfortable bed, pillow cases that did not fit the whole pillow, older outdated room, unable to open a window, no extra chair, very little counter space in the bathroom, awkward to bring a trolley to the room due to steps, dirty old carpets, no fridge
Many entrances into building, great location for shopping and having a few drinks then a 30 second walk back to the room. Very comfortable bed. Great staff and a great overall experiance.
The location is excellent. The restaurant's food is very nice and we had a good time there. The hotel staff at front desk are very friendly and very helpful. Thank You!
The bath room overall is good but the toilet is too small and a bit inconvenient to use. That is the only thing. If it can be changed to a bigger size then it would be very nice.
The noisiness at night interfered with sleep
Location right in downtown Banff. Walk everywhere. WiFi good. Clean and lots of water pressure.
Rooms were tired. Older facilities. Had to walk so far from room to reception and restaurant. Windows don't open...what? I want to breathe the gorgeous Rocky Mountain air, not some air processed through a dirty filter! Hotel could be perfect if they upgraded the carpeting, wall coverings and bathrooms.
- Being able to get a late check-out
- I didn't like that I had to call down 3 times to get cups (simple task) - I didn't like that I requested to check-in early and unfortunately the room wasn't clean until past 4 pm. When check in was 4 pm. - Staff didn't go above and beyond to help requests. - The price for the room. - No mini fridge
location and value for money
NO working fan in bathroom, no working phone to call front desk, booked 3 months in advance - would not believe my 'view'???? - photos 'suggested' pool table - NOT - only in premier suite - as we found out later.
Excellent location comfort cleanliness. Would definetly stay here again
Cannot think of any reason
location,Tony Roma's was in the same building
no frig in room,carpet in hallway was dirty and very old,not enough parking,got a pass but couldn't use it because all the spots were taken,ended up parking on the street,not great when you spend $200.00 plus
Almost Everything. This hotel is old and not think about how to serve their customers better, like coffee maker's electric cord is far short to reach the wall outlet. Toilet paper hold are behind the door and hard to reach. A/C's air flew are very noise. We find hair on bed sheet. No cup for water and brush teeth.
The staff was very accommodating and the location was fantastic. Right on banff ave close to everything. We went for breakfast across the street at Bruno's and it was fantastic. Quick service and delicious food. The rooms were nice and the staff let us park in the free parking lot all day after we had checked out. The food we had for dinner from Tony Romas we were also happily surprised with. Would highly recommend their steakhouse burger and Mediterranean pasta. The parking is great and saves you a lot of money compared to street parking. We really enjoyed our stay in Banff at the Mount Royal hotel. Hope to be back soon
Everything was good, food, service room and amenities.
Front receptionist (female)when booking in AND out was quite abrupt. Not very friendly at all! But on another occasion there was a male receptionist who was extremely helpfully and accomodating to our needs!
Our stay was wonderful. Absolutely loved staying here.
Great location comfortable easy wifi access facilities A1 Staff helpful and courteous
Carpet very dirty noisy
The best location
The room size is small , especially the bath room .
Stained carpets, grubby paintwork etc. Could do with a spring clean.
We only stayed 2 nights this time.Mount Royal is my favorite hotel in Banff,as it is conveniant,close to everything.The staff is friendly and very helpfull.I have stayed in the hotel many times over the years and it is a home away from home.
The carpets are old and dirty.
Great location. Nice staff.
No vents in the bathroom and air conditioning/fan was quite dusty.
Location is great
I am sorry to write such a bad review but I felt that I was absolutely robbed. On August 9th, 2014 I stayed at the Mount Royal Hotel for 1 night, we attended a wedding. I booked 2 rooms for 1 night, the first room rate was 154.00 and 2nd room was 234.00. We were suppose to have a discount as we were part of a wedding group and we did not receive such a discount. The room that I stayed, the carpet was absolutely dirty, stained and I almost fall as the carpet was completely loose and wrinkled. The bathroom door did not close and if one person was using the sink the other person cannot close the door or even go through due to the small space. When we checked out, I mentioned all this to the ladies at the front desk but they did not care. I am sorry but I wont recommend your hotel at all, and I will make sure people double check before booking with you. We were a big group of people and pretty much everyone I've checked with are pretty disappointed. To bad!!
I like the location. accessible to everywhere. beds are comfortable. Nice place to stay.
no free breakfast (:
Location, view of the mountains, comfy beds, good wifi and Tony Romas downstairs.
The only complaint I have was no fridge. Otherwise I couldn't be happier.
Location and great staff
Needs overall refurbish
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