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33 Nicholas Street, K1N 9M7 Ottawa, Canada – Show map
Excellent location – rated 9.1/10! (score from 731 reviews)
Rated by guests after their stay at Novotel Ottawa.
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76 properties in Ottawa
Including hotels, apartments, villas and more.
733 verified reviews
They speak your language!
Novotel Ottawa's staff speaks: Filipino, Portuguese, Italian, French, Spanish, English, Arabic
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Cycling, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Filipino, Portuguese, Italian, French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. No extra charges.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 731 reviews
Value for money
Show reviews from:
The Business Inn serves a free continental breakfast each morning and provides free Wi-Fi throughout. Studios and suites enjoy a kitchen with stove.
Score from 1047 reviews Excellent
This downtown Ottawa, Ontario hotel is across the street from the Albert-Metcalf Bus Station. Capital Hill Hotel and Suites features a café, 24-hour gym and free Wi-Fi in every room.
Score from 875 reviews Good
This Ottawa hotel is in the ByWard Market area, within a 10-minute walk of the National Gallery of Canada. The hotel has rooms with a microwave and mini fridge.
Score from 1115 reviews Excellent
This hotel is 4.5 miles from downtown Ottawa and Parliament Hill. The hotel has an indoor pool, sauna, and fitness center for guest use. A free breakfast buffet is served each morning.
Score from 557 reviews Good
Stayed on new years, nice/helpful staff, rooms were clean, large shopping centre across street
unclear if we could have 2 or 4 people in a room with two double beds
Friendly staff, clean room and great location!
i wish there was a fridge in the room. I have food allergies, it would have been nice to have a few staples with me.
Ease of check in; hotel decor and room lay-out.
The pool was not operational and I specifically booked this hotel with the intent of having a morning swim. The gym was very cramped.
Location is awesome with Rideau Centre and Rideau Canal.
Room thermostat was set at 68. Was -16 out so took a while to warm up. Hotel didn't have a list of recommendations for local restaurants.
The goal of our trip was to skate on the Rideau Canal... We chose the Novotel because it was close to the canal and also close of the Rideau Center and the big LCBO on Rideau corner of Edward... And a block away from the By Market... There is a pool, jacuzzi and breakfast buffet was excellent!
This hotel is in a great location, one can and I did walk everywhere. Room and staff were great, will go there again.
Only issue at this place for me was the RESTAUTANT , it is NOT for KIDS, and not for everyone, but with that said plenty others around one can enjoy.
We found the location to be very convenient to Easily walk to Byward market, especially to Tucker's Marketplace! Mmm
With the do not disturb sign on our door, the housekeeper knocked to ask when we were checking out
Excellent location and cosy hotel to come back to. Very good breakfast
Bed was comfortable and hotel was very quiet overnight; made for a good night's rest. Restaurant and breakfast buffet were the highlights - by far.
Carpets are dirty and stained, need replacing. Doors to bathroom are awkward and not very private. Towels are cheap quality. The front lobby looks nothing like the rest of the hotel.
We had a very nice stay, there was no fridge in the room call front desk and they brought one up within minutes, staff very courteous, shower has good water pressure, comfy bed, close to attractions and shopping at the Rideau centre
The view of construction site across the street with concern that would be disturbing but it wasn't overall had a very nice stay
The suite room big enough for family of three, location, wifi works perfectly, the recycle bin & check in/out super easy.
Not enough space in the bathroom to put anything no hooks no self nothing. Breakfast & parking are super expensive.
We had 2 adjoining rooms. Very clean, quiet. Excellent staff. Clean, easily accessible underground parking. Nice restaurant and bar.
Rooms and closets were a bit small.
Excellent location in a beautiful city.
Perfect downtown location, very kind staff, cute bedroom, nice bar downstairs
There were items from previous guests left in the room which makes me believe it was not cleaned well, everything else was perfect.
lobby, restaurant and lounge, food, service and location.
Rooms were a little bit small and not 100% functionnal. Example, no plugs anywhere around the bed!! Wallpaper and carpets a little wron out.
Location was good
They did not have my reservation and the front desk made me feel very uncomfortable even though I had a booking confirmation. She said they would hold the booking on the going rate that night and adjust when reservations was on the next day. She suggest I see someone between 9-5. I was at a conference that was 7 am-5 pm. She provided an email, which I contacted and no one got back to me until I sent a subsequent email. The room was old, dated and dirty. I checked out early and stayed at another hotel the second night. They still charged me for the second night.....stay somewhere else!
Friendliness of the staff. Closeness to Byward Market and shopping. Restaurant in the hotel. Great breakfast starting at 6:00 AM on a Sunday!
Room could be cleaner. Executive room had somewhat dirty carpet and white loungers never look good after some usage. Smarter choice of furniture could help. Missing fridge looks dingy with a gaping hole and dangling cables.
Excellent Location Comfortable beds The Albion Rooms restaurant is the best!
Great location..... Didn't need to use transit for the whole weekend until it was time to go to work.
Wi-fi was spotty. Sofa bed in executive suit was very small. Didn't receive bottled water for two of the five days that we stayed there.
I like the location and costumer service is extremely important to me. your staff that I saw where very pleasant in helping with any questions I may have had.
That I didn't get a chance to enjoy the pool and sauna area
Bed s comfortable, staff was great
Restaurant food, not healthy selections, room service food was terrible. Otherwise, hotel was great
Location to conference and shopping was excellent Front desk people were pleasant but again not welcoming
Room was extremely notice due to construction. No restaurant was difficult staff in cafe and breakfast very slow and unfriendly. Not welcoming at all.
Great location, all amenities, comfortable room
Parking charges are not posted and we were charged an exorbitant fee one day-$45 for a 27 hour timeframe. Of course, the hotel washes their hands of it as it is an independent company who runs the parking lot.
Bathrooms need a real door and need to be seperate from the bedroom area. No privacy!
Breakfast room. Staff at reception.
Corridors and rooms need major revamping. Hotel rooms are sad looking hall ways have wrinkled carpets and the place has had better days.
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