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33 Nicholas Street, K1N 9M7 Ottawa, Canada – Show map
Excellent location – rated 9.1/10! (score from 731 reviews)
Rated by guests after their stay at Novotel Ottawa.
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71 properties in Ottawa
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732 verified reviews
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Novotel Ottawa's staff speaks: Filipino, Portuguese, Italian, French, Spanish, English, Arabic
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Cycling, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Filipino, Portuguese, Italian, French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. No extra charges.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 731 reviews
Value for money
Show reviews from:
The Business Inn serves a free continental breakfast each morning and provides free Wi-Fi throughout. Studios and suites enjoy a kitchen with stove.
Score from 1018 reviews Excellent
Only moments from the major attractions and activities of exciting downtown Ottawa, Ontario, this convenient hotel has friendly service and a variety of convenient amenities.
Score from 506 reviews Good
This Ottawa hotel is in the ByWard Market area, within a 10-minute walk of the National Gallery of Canada. The hotel has rooms with a microwave and mini fridge.
Score from 1121 reviews Excellent
This downtown Ottawa, Ontario hotel is across the street from the Albert-Metcalf Bus Station. Capital Hill Hotel and Suites features a café, 24-hour gym and free Wi-Fi in every room.
Score from 859 reviews Good
Excellent location in a beautiful city.
Perfect downtown location, very kind staff, cute bedroom, nice bar downstairs
There were items from previous guests left in the room which makes me believe it was not cleaned well, everything else was perfect.
lobby, restaurant and lounge, food, service and location.
Rooms were a little bit small and not 100% functionnal. Example, no plugs anywhere around the bed!! Wallpaper and carpets a little wron out.
Location was good
They did not have my reservation and the front desk made me feel very uncomfortable even though I had a booking confirmation. She said they would hold the booking on the going rate that night and adjust when reservations was on the next day. She suggest I see someone between 9-5. I was at a conference that was 7 am-5 pm. She provided an email, which I contacted and no one got back to me until I sent a subsequent email. The room was old, dated and dirty. I checked out early and stayed at another hotel the second night. They still charged me for the second night.....stay somewhere else!
Friendliness of the staff. Closeness to Byward Market and shopping. Restaurant in the hotel. Great breakfast starting at 6:00 AM on a Sunday!
Room could be cleaner. Executive room had somewhat dirty carpet and white loungers never look good after some usage. Smarter choice of furniture could help. Missing fridge looks dingy with a gaping hole and dangling cables.
Excellent Location Comfortable beds The Albion Rooms restaurant is the best!
Great location..... Didn't need to use transit for the whole weekend until it was time to go to work.
Wi-fi was spotty. Sofa bed in executive suit was very small. Didn't receive bottled water for two of the five days that we stayed there.
I like the location and costumer service is extremely important to me. your staff that I saw where very pleasant in helping with any questions I may have had.
That I didn't get a chance to enjoy the pool and sauna area
Bed s comfortable, staff was great
Restaurant food, not healthy selections, room service food was terrible. Otherwise, hotel was great
Location to conference and shopping was excellent Front desk people were pleasant but again not welcoming
Room was extremely notice due to construction. No restaurant was difficult staff in cafe and breakfast very slow and unfriendly. Not welcoming at all.
Great location, all amenities, comfortable room
Parking charges are not posted and we were charged an exorbitant fee one day-$45 for a 27 hour timeframe. Of course, the hotel washes their hands of it as it is an independent company who runs the parking lot.
Bathrooms need a real door and need to be seperate from the bedroom area. No privacy!
Breakfast room. Staff at reception.
Corridors and rooms need major revamping. Hotel rooms are sad looking hall ways have wrinkled carpets and the place has had better days.
over priced wi-fi slow
location and the help the staff gave me in ref to directions etc' I was travelling alone in town for a 10 km race . they were very helpful in my directions around town walking etc. will stay again .very nice hotel
wish breakfast had been included or at least a discount as thought restaurant little pricey other than that no complaints
Location! Parking! Cleanliness!
Reservations. one out of four nights spent in a smokers room.
Location, comfortable bed, clean.
No soundproofing on doors. Kept awake at 1 am by conversations in the hallway. We could hear every word.
very nice restaurant, good breakfast, nice lobby, good location. Large room and large bed
great disappointment. Room to be reconstructed and honestly it urgently needs. bathroom door is glass, absolutely no privacy. carpet needs to be replaced. not enough light in the room. morning at 5:30 am we woke up noise from the construction site next door. Compared to other hotels we have in Ottawa and Canada visited was the most expensive and therefore a big disappointment. At that price is definitely not worth it
Didn't like the layout or style of room - did not like having to park 3 levels in underground parking - I won't stay here again.
Coffe/tea in room Size of room and bathroom
The door key card not charged to work on arrival
Huge bed. Great pool and jacuzzi. Central location.
The location was great for this business trip. Housekeeping staff were great.
Parking was very expensive when a lot of other hotels have free parking. The pool area was a very long walk and I have a disability to deal with.
Location, walkable to all places within 5 minutes
Location, buffet breakfast
washroom is small
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