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33 Nicholas Street, K1N 9M7 Ottawa – Show map
Excellent location – rated 9.2/10! (score from 792 reviews)
Rated by guests after their stay at Novotel Ottawa.
|Superior Double Room with Two Double Beds||
|Superior Double Room with Two Double Beds (3 persons)||
|Superior Double Room with Two Double Beds (4 persons)|
|Superior King Room - Non-Smoking||
|Junior King Suite - Non-Smoking||
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77 properties in Ottawa
Including hotels, apartments, villas and more.
792 verified reviews
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Novotel Ottawa's staff speaks: Filipino, Portuguese, Italian, French, Spanish, English, Arabic
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Cycling, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Filipino, Portuguese, Italian, French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Free! Pets are allowed. No extra charges.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 792 reviews
Value for money
Show reviews from:
This downtown Ottawa, Ontario hotel is across the street from the Albert-Metcalf Bus Station. Capital Hill Hotel and Suites features a café, 24-hour gym and free Wi-Fi in every room.
Score from 827 reviews Good
This Ottawa hotel is in the ByWard Market area, within a 10-minute walk of the National Gallery of Canada. The hotel has rooms with a microwave and mini fridge.
Score from 1022 reviews Excellent
Featuring free Wi-Fi throughout, The Business Inn serves a continental breakfast each morning. Studios and suites have a kitchen with stove.
Score from 801 reviews Excellent
Directly across from the National Arts Center, this non-smoking, landmark hotel is only steps from major attractions, and has spacious accommodations with 42-inch TVs and first-class amenities in the...
Score from 668 reviews Very good
Hotel location. Room very nice.
Lobby atmosphere is like fast food counter: ID - Credit card- Key. Very robotic, cold and uninviting. I think that next step we will be checking -in with a machine.
Glutenfree cereals Free internet worked on three devices
In addition to all within the hotel meeting our expectations we loved your location....the shopping,the Market.
Everything was wonderful.
Perfect location close to the city center and good view!
Was disappointed that the superior room with double beds that I made reservations for was not available.
Location was great and the price was excellent.
Bathroom was a good size but smelly shower curtain and finicky toilet.
Newly renovated room, clean and modern. Great location for the Byward Market area. Bed was comfortable (except for the covers).
Bathroom door is a frosted window, so the light wakes up the person you are sharing with in the middle of the night. No sheet - just a comforter that was too hot for this time of year. You either had to have no covers or a very hot comforter. Front desk staff are not very friendly or helpful.
yes I would recommend Novotel to my friends. It's good value for money and a very good location.
Amazing location! Kind staff Big room and convinient parking
Room clean but old
- Rooms were in a very good condition - High-quality beds - Delicious breakfast - Friendly and helpful staff - Excellent location - Free and stable WiFi
- Breakfast not included
Comfortable and quiet room, friendly bar and restaurant with creative food and drink offerings, excellent location, and respect for the environmental program (did not change towels daily). Great area to walk around in (Rideau Centre and Byward Market).
A bit hard to regulate the temperature in the room, and a notice saying you can't use the mini bar as a fridge in room (but apparently you can request a fridge).
Everything. Facilities, location, staff.
Good location, great room, comfy bed, clean bathroom, good wifi
Arrived at 3:00pm as the hotel policy to check-in, the room was not ready till 5:00pm, and yes they are offered free drinks at the bar, but as a turist i want to see the city, not sitting in a bar for 2 hours waiting for the room. The parking is a nightmare. They give you a card to use to get in to the pakinglot, but sometimes this card doesn't work, and they're not changing for an other working one, that's your card and go figure. That means every time when you're going in or out to the parkinglot you're try the card, doesn't work of course, so you push a button talk with the agent about your name, room no., Birth date, birth city, mother's name, blood tipe etc. And then maybe they're let you in.
The hotel was in the perfect location to get around downtown Ottawa. Would definitely stay again.
location, friendly staff,
Bed was comfortable and it was Close to parliament hill
Most of the staff and manager were rude and unwelcoming. They had poor communication skills and treated us like we were dirty. (I'm 26 and on holiday with my mum, we don't really look like we are going to cause trouble!) It wass also near lots of construction work and there were lots of beggers around Stayed in lots of novotels around Europe and Canada but if this was my only experience of the chain then I would not use them again. They let all the other fantastic hotels in their chain down
Located within walking distance to Parliament and across the street from mall. Polite staff and management.
Bed linens are terrible. No mattress cover. Upon arrival bedsheet wasn't on bed properly and bare mattress exposed. During sleep, if you move, bed sheet (non elastic) under you will come off and you'll wake up on bare mattress. Management said it was the "European way." Lame excuse. Motel quality bedding at best! Pool is shared with neighbouring hotel and water was frigid. No towels for any swimmers and calling front desk to request some meant a 30 minute wait for some to show up. Bathtub in room didn't drain and had to switch rooms. Management offered an upgraded room with a king bed, but we were a family of 4 and that offer was perhaps not thought out very well. We were given free breakfast which was fine quality wise. Repeat guest here but this will be my last visit to Novotel Ottawa.
The bed and pillows were perfect as was the location
Parking was too expensive
The room was clean and comfortable.
I was going to be charged for watching a movie (which did not occur during my stay). The price is too high for the room and for the parking.
Kings room has no refrigerator, a lot of hidden information and car parking is a nightmare.
Info requested from reception i.e transport schedules. Breakfast not up to other Novotel hotels.
The location was perfect as it was close to shops, restuarants and tourist attractions.The environment was welcoming and the staff were warm.
All was well but probably something to heat up our left overs.
The room was looking towards Parliament Hill so we had a great view of the fireworks. The beds were comfortable, free wi-fi and a pool added to our stay.
The parking was a separate cost which we didn't anticipate. The drain in the tub was very slow.
Everthing was nice
Bathrobe in room for walk to pool would be nice.
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