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33 Nicholas Street, K1N 9M7 Ottawa, Canada – Show map
Excellent location – rated 9.1/10! (score from 741 reviews)
Rated by guests after their stay at Novotel Ottawa.
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73 properties in Ottawa
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741 verified reviews
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Novotel Ottawa's staff speaks: Filipino, Portuguese, Italian, French, Spanish, English, Arabic
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Cycling, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Filipino, Portuguese, Italian, French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. No extra charges.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 741 reviews
Value for money
Show reviews from:
This Ottawa hotel is in the ByWard Market area, within a 10-minute walk of the National Gallery of Canada. The hotel has rooms with a microwave and mini fridge.
Score from 1137 reviews Excellent
The Business Inn serves a free continental breakfast each morning and provides free Wi-Fi throughout. Studios and suites enjoy a kitchen with stove.
Score from 997 reviews Excellent
Directly across from the National Arts Center, this non-smoking, landmark hotel is only steps from major attractions, and has spacious accommodations with 42-inch TVs and first-class amenities in the...
Score from 674 reviews Very good
This downtown Ottawa, Ontario hotel is across the street from the Albert-Metcalf Bus Station. Capital Hill Hotel and Suites features a café, 24-hour gym and free Wi-Fi in every room.
Score from 866 reviews Good
Excellent Location Comfortable beds The Albion Rooms restaurant is the best!
Great location..... Didn't need to use transit for the whole weekend until it was time to go to work.
Wi-fi was spotty. Sofa bed in executive suit was very small. Didn't receive bottled water for two of the five days that we stayed there.
I like the location and costumer service is extremely important to me. your staff that I saw where very pleasant in helping with any questions I may have had.
That I didn't get a chance to enjoy the pool and sauna area
Bed s comfortable, staff was great
Restaurant food, not healthy selections, room service food was terrible. Otherwise, hotel was great
Location to conference and shopping was excellent Front desk people were pleasant but again not welcoming
Room was extremely notice due to construction. No restaurant was difficult staff in cafe and breakfast very slow and unfriendly. Not welcoming at all.
Great location, all amenities, comfortable room
Parking charges are not posted and we were charged an exorbitant fee one day-$45 for a 27 hour timeframe. Of course, the hotel washes their hands of it as it is an independent company who runs the parking lot.
Bathrooms need a real door and need to be seperate from the bedroom area. No privacy!
Breakfast room. Staff at reception.
Corridors and rooms need major revamping. Hotel rooms are sad looking hall ways have wrinkled carpets and the place has had better days.
over priced wi-fi slow
location and the help the staff gave me in ref to directions etc' I was travelling alone in town for a 10 km race . they were very helpful in my directions around town walking etc. will stay again .very nice hotel
wish breakfast had been included or at least a discount as thought restaurant little pricey other than that no complaints
Location! Parking! Cleanliness!
Reservations. one out of four nights spent in a smokers room.
Location, comfortable bed, clean.
No soundproofing on doors. Kept awake at 1 am by conversations in the hallway. We could hear every word.
very nice restaurant, good breakfast, nice lobby, good location. Large room and large bed
great disappointment. Room to be reconstructed and honestly it urgently needs. bathroom door is glass, absolutely no privacy. carpet needs to be replaced. not enough light in the room. morning at 5:30 am we woke up noise from the construction site next door. Compared to other hotels we have in Ottawa and Canada visited was the most expensive and therefore a big disappointment. At that price is definitely not worth it
Didn't like the layout or style of room - did not like having to park 3 levels in underground parking - I won't stay here again.
Coffe/tea in room Size of room and bathroom
The door key card not charged to work on arrival
Huge bed. Great pool and jacuzzi. Central location.
The location was great for this business trip. Housekeeping staff were great.
Parking was very expensive when a lot of other hotels have free parking. The pool area was a very long walk and I have a disability to deal with.
Location, walkable to all places within 5 minutes
Location, buffet breakfast
washroom is small
Location and the 'after hours housekeeping man (ARMOND) who cleaned up all the dead skin cells after the heater screen/and filthy air filter fell off the wall when we were only in the room 5 minutes. He was wonderful, obliging and sweet.
The charges added to out bill for parking and some other fees that we were not notified of.
good value for money
Good hotel in an excellent, central, location. Restaurant, including breakfasts, pretty good. Pool very nice (pity whirlpool was U/S on last day!)
Curious, novel, minibar system made you afraid to touch it
Very central to alot of the sites....all good within walking distance.
Did not like the added fee for parking considering the price of the hotel rooms. Pub was found to be very over priced for both food and drinks.
Location and price
We requested light snacks with drinks at the Bar but the staff serving us was not so great to accumulate our request.
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