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33 Nicholas Street, K1N 9M7 Ottawa – Show map
Excellent location – rated 9.2/10! (score from 766 reviews)
Rated by guests after their stay at Novotel Ottawa.
|Superior Double Room with Two Double Beds||
|Superior Double Room with Two Double Beds (3 persons)||
|Superior Double Room with Two Double Beds (4 persons)|
|Superior King Room - Non-Smoking||
|Junior King Suite - Non-Smoking||
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76 properties in Ottawa
Including hotels, apartments, villas and more.
766 verified reviews
We speak your language
Novotel Ottawa's staff speak: Filipino, Portuguese, Italian, French, Spanish, English, Arabic
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Cycling, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Filipino, Portuguese, Italian, French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Free! Pets are allowed. No extra charges.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Novotel Ottawa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 766 reviews
Value for money
Show reviews from:
This downtown Ottawa, Ontario hotel is across the street from the Albert-Metcalf Bus Station. Capital Hill Hotel and Suites features a café, 24-hour gym and free Wi-Fi in every room.
Score from 807 reviews Good
This Ottawa hotel is in the ByWard Market area, within a 10-minute walk of the National Gallery of Canada. The hotel has rooms with a microwave and mini fridge.
Score from 956 reviews Excellent
Just a 2-minute drive from Ottawa, in Gatineau's downtown business district, this water-front hotel places guests only moments from the city's most popular attractions and provides many modern...
Score from 463 reviews Very good
Centrally in downtown Ottawa, this hotel offers free Wi-Fi and a restaurant. The ByWard Market and University of Ottawa are a 10 minute walk away.
Score from 652 reviews Good
Location was great and the price was excellent.
Bathroom was a good size but smelly shower curtain and finicky toilet.
Newly renovated room, clean and modern. Great location for the Byward Market area. Bed was comfortable (except for the covers).
Bathroom door is a frosted window, so the light wakes up the person you are sharing with in the middle of the night. No sheet - just a comforter that was too hot for this time of year. You either had to have no covers or a very hot comforter. Front desk staff are not very friendly or helpful.
yes I would recommend Novotel to my friends. It's good value for money and a very good location.
Amazing location! Kind staff Big room and convinient parking
Room clean but old
- Rooms were in a very good condition - High-quality beds - Delicious breakfast - Friendly and helpful staff - Excellent location - Free and stable WiFi
- Breakfast not included
Comfortable and quiet room, friendly bar and restaurant with creative food and drink offerings, excellent location, and respect for the environmental program (did not change towels daily). Great area to walk around in (Rideau Centre and Byward Market).
A bit hard to regulate the temperature in the room, and a notice saying you can't use the mini bar as a fridge in room (but apparently you can request a fridge).
Everything. Facilities, location, staff.
The hotel was in the perfect location to get around downtown Ottawa. Would definitely stay again.
location, friendly staff,
The bed and pillows were perfect as was the location
Parking was too expensive
Info requested from reception i.e transport schedules. Breakfast not up to other Novotel hotels.
The room was looking towards Parliament Hill so we had a great view of the fireworks. The beds were comfortable, free wi-fi and a pool added to our stay.
The parking was a separate cost which we didn't anticipate. The drain in the tub was very slow.
Everthing was nice
Bathrobe in room for walk to pool would be nice.
Relaxed atmosphere and close to all amenities. Easy to get cabs, walk to tourist attractions etc. Great mattress.
The pool area was claustrophobic but this might be because it was school holiday season and kids were really enjoying it. Oversoft high pillows with no option but to buy my own.
I think if someone books 2 hotel suites the rooms should be, if not next door from each other, at least on the same floor, or the floor above or below. I was given the 3 and 7th floor. Not so convinient. It would be understandable if I wasn't told the room next to one of the rooms were just rented out.
Room was clean and bed was comfortable. Liked being able to open a window for air.
Room felt very small. The TV picture was very fuzzy. There was no bathtub which we always appreciate. The worst part was the stocked fridge and the line of bottled water with electronic sensors. Any items that "moved" were automatically billed to your room. We had a charge for an item that we had not touched just because it shifted in the fridge. Just having the sensors there made us feel like criminals. On the flip side, there was no problem having the charge removed. Also, express check out didn't work.
Liked the location it was clean and staff very helpful .
Room was very small and i think they need to make a deal with the parking people to make a deal for guests. Parking was too expensive.
Close to everything. Didn't need car at all once we got there.
Bar in hotel only sells local beer. I would've liked to sit with my wife in the evening and just had a reg. beer, all they're beers had berries and things (not forme & my wife's allergic).
Location - walking distance to the Byward Market.
No bathtub, just a shower.
Staff generally welcoming and courteous. The hotel was very clean. The room was comfortable and quiet(little noise from outside).
Gym was poor. Wi-Fi was slow. Restaurant menu limited. Pool sometimes overcrowded. Lobby less than impressive.
The location was right by the Byward Market.
There was a mouse that had been living in the pull out sofa in our room and when we opened to use it there was a mess and a live mouse on the bed. As guest services seemed a little confused as to what to do my husband and son ended up having to remove the couch from our room. Unfortunately there were no other rooms available that night.
THE LOCATION AND THE LOUNGE
Great location Comfortable room Clean Comfy bed
Rude staff Things taken from room and took a long time to get staff to accept responsibility and resolve the problem
all the rest was great. very comfortable bed
as european, we are used to have breakfast included in the price, and so to have a good start of the day with a continental breakfast
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