Novotel Toronto Mississauga Centre  

clean rooms. good food. good customer service

My first impression was in a room which had not been cleaned and had a foul odor and food scraps on the desk. I had been given another room and was pretty satisfied. My next visit was much better, I travel for business with Axis Communications and liked the room I had on the 11th floor, room 1101. The staff at the front desk are courtious and quick. The loby is spacious and confortable. The resturant/buffet in the morning is complete and satisfiying, the service in the resturant is very good and enjoy eating and resting there.

The smoking floor is very smelly, I use this floor to travel to the skybridge to the office next door. I will remember to use the 2nd floor lobby to access the office building from now on.

Location is good

No variety in tv channels. Should have more options. Parking should be free or at minimal fees for hotel guests, or at least those who stay more than 4 days. Had to use the front desk printer to print out documents coz the public one was not working No free hotel shuttle (at least I was not aware of) Some staff in the restaurant tried to force you to sit where they want I booked with Breakfast and when I arrived they said breakfast not included - but eventually they gave me vouchers Icemaker in each floor has a noise and would not recommend staying next to it breakfast are offered with vouchers. No one still uses vouchers these days !! It should be on the system.

Convenient location and easy access to city and airport.

Room is clean

This hotel is very bad for parking. Not only it charges, but also limited. It is very hard to enter the parking place, very bad service.There is no notice when the space were fulfilled, when you drive in, you need to drive very carfully to seach arround for a position on many floors though a very thin pass, you need to be very cautious when driving. And If you in bad luck, you will find no position, and you can't even drive out, you must wait in the parking building until somebody leave you get a position. It is nightmare I spent nearly 1 hour to park my vihicle. definately I won't choose this hotel any more.

Very clean and close to all major centres in Mississauga. Highly recommend it.

That it was located in Downtown Mississauga.

Clean, prompt service

Staff not knowkedgable enough to answer basic questions, E.G. Week rate, monthly rate of hotel rooms

Good location, close to Square One. Reception staff were very helpful

Tv Internet was rubbish

The staff at the hotel. They were very helpful

I loved the location, the services provided by the hotel staff specifically the reception team.

the location of the hotel and the value for money is excellent

cleanliness was fair,the bathrooms was not cleaned properly

Why not free parking like you say on internet