Staff are horrible: First, the receptionist lady in the around her 50 (sounded like english speaker but could be bilingual) managed to maintain artificial smile on the face, but kept answering my questions with a rude manner (making me feel that I am supposed to know, for instance, what the mini bar key is for.) She certainly made me embarassed more than three times in a row. Second, the french male receptionist I met when I was checking out was stone-faced, no smile, no greeting, no friendly remark what so ever. His blunt manner surely made the paying process quick, but made me feel unwelcomed. I felt las if I were a grocery-buying customer who needs to be dealt quickly to reduce time to serve the next person in line. The third horrible staff was a chinese male who looked like a supervisor of hoursekeeping department. I was standing in front of my door to wait for the hoursekeeper who disappeared into another room even after glacing at me holding three wet face clothes to get replaced. While I was feeling awkard, the chinese male showed up from nowhere and said "Just put it here!" I said, "But I would like these to be replaced and I don't know which one is...," pointing the housekeeping cart wiht packed stacks of towels. He bluntly asked "How many do you need?" and he grabbed and gave them to me. The blunt manner, no smile, disturbed look were all something like what you get from your rude coworker you hate.
All there unbelievably rude and unfriendly staff made me believe this hotel got some more serious problems than the clearly visible dust I find on the big sink mirror and bed-side table clock.
I liked the view I had in my room, especially the mountain view. I also liked the clean, crisp-ironed beddings.