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Suite 300-999 Canada Place, V6C 3B5 Vancouver, Canada – Show map
Excellent location – rated 9.6/10! (score from 420 reviews)
Rated by guests after their stay at Pan Pacific Vancouver Hotel.
|Room Selected at Check-In|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds||
|Deluxe Double Room with Two Double Beds and Harbor View||
|Deluxe King Room with Harbour View|
|Premier King Room|
|Club King Room|
|One-Bedroom Suite with Harbour View||
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133 properties in Vancouver
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420 verified reviews
They speak your language
Pan Pacific Vancouver Hotel's staff speaks: Filipino, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German
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Outdoor Pool (all year), Terrace
Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Evening Entertainment
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Wired internet is available in the hotel rooms and costs CAD 14.95 per 24 hours.
WiFi is available in public areas and costs CAD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs CAD 39.01 per day.
Public parking is available on site (reservation is not possible) and costs CAD 35.01 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Filipino, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 10 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 420 reviews
Value for money
Show reviews from:
On Robson Street with shopping and restaurants, this contemporary Vancouver hotel features an indoor pool, a sauna and corner guest rooms with a full balcony and free internet access.
Score from 2710 reviews Excellent
In Vancouver, this Pacific Rim hotel has a full-service spa. A rooftop pool with fire pits and a hot tub along with a 4,000 square-foot gym are also available.
Score from 124 reviews Wonderful
This hotel is connected to the Vancouver Convention Centre and Canada Place Cruise Ship Terminal. It features an outdoor heated pool. Vancouver’s Gastown is just a 5-minute walk away.
Score from 160 reviews Wonderful
In Vancouver's Coal Harbour District, this hotel has views of the North Shore Mountains. The hotel features a restaurant and bar and an outdoor swimming pool. Stanley Park is just over 1 mile away.
Score from 329 reviews Excellent
Room size Location Toiletry products
No free wi-fi
Check in and out was easy and hassle free. Very friendly staff and always willing to help. The hotel was clean and comfortable and met our needs.
Great location. Nice room
Beds were quite small. Charging for wifi use was a surprise, no other hotel on our trip charged for this.
Fantastic view over the harbour, Stanley park and North Van. Ideal location for downtown shopping and eateries.
Noisy guests children running around corridors.
Views were magnificent and the primary reason we decided to stay at the Pan Pacific. Also, the location was great for exploring Vancouver with ease.
There was an underlying feeling with the staff that they didn't want to be there. This was amplified when we asked for anything that might disrupt their routine. We asked for hash browns instead of the yams and tomatoes they served with our particular order, and even though they serve them with other breakfast orders, we were told they would have to ask if it was ok, and made to feel we had really put our waiter out. Also, when I called guest services to ask if some aspirin could be sent up to my room, I was left with the feeling that the staff didn't want to do it. At first, I was told I would have to come to the front desk because I would have to sign for the charge. It wasn't until I asked why I couldn't simply sign for the charge when they brought up the aspirin ( like with room service) that it occurred to the staff that this could also be an option. Very disappointing.
Location to the dock. We were there to take a cruise and wanted to be close to the dock. This hotel was perfect.
The Pan Pacific is in a great location. It has wonderful harbour views - from our room we watched the sea planes flying in and taking off. It has convenient access to the Alaskan cruise ships, which dock alongside the hotel and all local transport eg buses, trains, ferries are all within a short 5 min walk from the hotel entrance.. Tourist activities eg the vancouver tourist/information shop was straight across the road and bikes to hire were across the road as well. Stanley Park is easily accessible (10 - 15 minute walking distance) and the hop/on off Pink Bus stops out front the hotel's entrance. As for shopping and eateries, again these can be found down the escalators from the hotel lobby or across the piers. As for our room, it was wonderfully spacious, comfortable and had great views. The higher the floor, the more spectacular the view.
Actually, the Escalators from the Entrance to Reception only worked some of the time while we were there, so we had to use the lifts. Since there were only 2 lifts working from the cruise ship entrance, we seemed to be waiting a long time to get up to Reception. I later realised that this was because the Escalators weren't working or, only one was working, and it was going the wrong way ie down instead of up. I think that's a major oversight as buses were all arriving in the lobby, and they couldn't use the escalators so had to go up on lifts. The lifts then were in huge demand. Really, the escalators should be working constantly while buses and ships are arriving. Other than that, we had a great stay in your beautiful city.
Everything! Hairdryer isn't stuck to a single spot. Umbrella - just in case! Chaise lounge to kick back on while watching the sunrise and sunset!!
I couldn't stay longer!
Location Hot tub and pool (quite warm- you can swim there when temp is around 0) View of the harbour
Charge for late check out Room interior bit dated Hallway is perfumed - quite strong Staff don't seem to smile much but they are ok though
Beautiful hotel. Great location.
Beautiful hotel, great location. Hotel next to Holland America Cruise dock. Great price from booking.com compared to price quoted by cruise line when we booked our cruise.
location. big room, good view
Location and Views
It was all great. Room was large, beds were comfortable. Service was excellent.
The toilet behind the door was a little different.
The view across the water, to the mountains beyond, watching small seaplanes taking off and landing, ships cruising serenely in and out, within walking distance of several great restaurants (the bizarrely-named Blacktail Florist provided fantastic dining) - what more could you want… The concierge was a mine of great information too. Walking along the seawall, to Stanley Park, was a delight.
The lack of free wi-fi in the hotel itself. Pretty well every other establishment offers wi-fi within its premises - so all one has to do is go for a meal somewhere and get wi-fi free. Paying silly amounts of money for one-hour log-on or whatever drives me nuts. The only other disappointment concerned Vancouver's aggressive drunks. They pester you on the pavement and then shout and swear if you say 'no thanks'. They need to learn the techniques of "Bit Issue" sellers in the UK.
It was very nice to be at the dock the day before the cruise.
This price of food at the hotel was pricey. $29. for a breakfast buffet. I have never paid $60 plus for breakfast before.
Loved the room, the view, the location downtown,
The food in the bar - bruschetta was oily and the bread was soggy.
Stayed at Pan Pacific before Alaska cruise. Very good room and harbour view. With cruise terminal below.
A bit concerned that the lifts to rooms could be used by anybody ie. no need to swip key card as most downtown hotels require
It's in the vicinity .
I just was surprised without enough important stuff like disposable toothbrush and others.
Location. Views. Convenience for cruise terminal and for skytrain to airport.
Pool too small.
We enjoyed especially the location and the dining patio with wonderful views of the harbour.
The spa let us down. I wanted to treat my daughters and myself to spa treatments. They screwed up my booking, did not alot enough time did not give us additional treatments I had booked in advance. They were not apologetic and I feel dissatisfied with the whole experience. Many $$$$ later!
We came off the ship and the hotel entrance was right there in the cruise terminal building. Also right on the seawall walk.beautiful. super close to everything.
The location was perfect. We were seeing Fly Canada and going on a cruise the next day. Both were part of the same pier. The view from our room was amazing. Our room was on the 19th floor overlooking the harbor. Watched the float planes take off and land, the parade of pleasure boats and the cruise ships come and go. The food at the Pacifica Café was delicious. For lunch, I had fish, prawns and chips. The seafood had a light and flavorful tempura style batter. The fries were cooked perfectly. For supper, we were not very hungry so we had a bowl of the seafood chowder, a thick and creamy soup containing shrimp, scallops, fish...perfect with rolls! For breakfast we had the buffet: nicely arranged with many choices of food items, including made to order omelets and fruit smoothies. Our bed was comfortable. Since we have a tempurpedic mattress at home, a comfortable bed is a problem for me. The towels were so plush and cozy, that I now know why some people might be tempted to steal the hotel towels! But the most outstanding aspect was the service. 1-The hotel received a package for me and the concierge looked after it! 2-The bell hop who collected our luggage delivered it directly to our cruise ship! 3-At lunch, I happened to ask our waitress, Natalia, if she knew of a bakery nearby where we could buy some "Nanaimo Bars". She did, but they were located across the harbor, where she lived. So she purchased some and brought them to us the next morning during her breakfast shift. I have never had someone go out of their way for 2 total strangers like Natalia did. She is a perfect representative for your amazing hotel.
The transfer of luggage from hotel room to stateroom on the ship!
Location & excellent standards. Staff friendly & helpful.
Lifts not adequate for numbers of guests. Long queues regularly.
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