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200 Victoria Street, M5B 1V8 Toronto, Canada – Show map
Excellent location – rated 9.1/10! (score from 103 reviews)
Rated by guests after their stay at Pantages Hotel Toronto Centre.
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103 verified reviews
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Pantages Hotel Toronto Centre's staff speaks: French, Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Evening Entertainment
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and costs CAD 14 per 24 hours.
Private parking is available on site (reservation is not needed) and costs CAD 40 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Paid WiFi, Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 13 years stay free of charge when using existing beds.
One older child or adult is charged CAD 50 per night when using existing beds.
One older child or adult is charged CAD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 103 reviews
Value for money
Show reviews from:
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Score from 2785 reviews Good
We liked how spacious our suite was and so handy to downtown Toronto.
Couldn't get the bedroom TV to work. Tried to visit friends on another floor and had trouble. Should be a note in rooms explaining how to go to other floors. Thank you.
Needs renovation. I've been to better hotels in Toronto for a cheaper price
The bathroom sink had a large crack,there was dust on all the lamps. The furnishings were all scratched.
Staff and room
The room was very spacious and quiet. Access to WiFi was very handy.
It took a little time to find the thermostat in the middle of the night. The room had become a little too warm which made sleep difficult at one point.
Close to home which was a must, since I stayed there during home renovations.
Limited room service menu.
Spacious room Modern look Not overpriced I got an upgrade from the staff ( Jessica @ Front desk and probably one of the managers in the hotel ) Thanks a bunch for making our 7th Year Anniversary very memorable! We will definitely be coming back !!
Bed were a little stiff, and we woke up with a bad neck and back ache. Other than that, it was perfect !!
great location and friendly staff
Pillows were not comfortable
Staff was excellent. They made it worth it.
No hairdryer in room. Room was very dirty and rundown. I mean dirty. Windows were filthy on the inside, dust/dirt on windowsills, around bed, around toilet and under sink. Would have loved it if it were clean.
Location Kitchen facilities Comfy large bed Sizeable rooms
Cracked bathroom sink Slow internet Basic toiletries
We had an appointment at St. Michaels Hospital and the location was perfect, just across the street. The Staff answered all of the questions that we had, they were helpful in everyway. Frans Restaurant attached to the Hotel was perfect, we didn't have to worry about going anywhere, the prices were reasonable and the food was good. They didn't skimp on portions either. I would recommend the Pantages to anyone. I also loved the lounge area, it was quiet, comfortable and just a nice place to relax.
I thought the prices for the pop and snacks were high, but we picked up our own and brought it in. This was about the only thing that I can think of that was a negative. We got what we needed in the gift shop downstairs, although he couldn't break large bills, had to go and get change from the lounge.
I thought the hotel needed renovations. The location across from St Michaels hospital was very noisy with sirens and helicoptors landing all night long. The staff was friendly but the noise level does not promote a good nights sleep
Centrally located, friendly staff, comfortable bed and kitchenette.
Bathroom faded with fixtures, does not match rest of interior. Some photos do not match reality. Expected a bit more character
everything especially the kitchen and washer dryer..that was a first! all there were very helpful!
Location, friendly housekeeping.
In all this hotel lacks professionalism. Especially some of the valet staff. The furniture was so old, definitely need renovation. This is a strong indication of a very poor management. OMG the breakfast was so poor (1/10) rating. I paid for the (3 day) breakfast but I only eat once. In short,I will not go there again.
Unclean (Floors were dirty; Wine glasses had lipstick marks on them) Departure Hostess was not polite.
The location , while not in an upcoming buzzing neighborhood it is very well located near the eaton centre making many business destination at a walkable distance or easy to get a taxi at the corner. I also liked to have a fridge and counter - bar..while i didn't really need a kitchen in the studio. Compared to hotel rates, the hotel was fairly priced. The rooms/ studio is large Newspaper delivered at the door Well stocked mini bar
The hotel while trying some of the boutique hotel design elements or on the web seems like one feels at time a bit dated. Nevertheless it still feel intimate
The suite is very well equipped Good if you have a family
Extremely poor breakfast The bathroom needs more lights, it is really dim in the bathroom
The staff is very helpful and the hotel is nice and quiet. Big rooms.
Scruffy furniture, not enough lighting in the room. The hotel feels a bit outdated.
Loved the staff, the amenities in our room, security and the location. Can't wait for our next trip to TO, will definitely stay there again.
We had no complaints.
The Bed is too small, I think it's just a double size bed. It is NOT a suite at all, it's just a standard room with old furniture.At first,what I booked is a Deluxe Suite, but the front desk just give me a standard room. After double check with the front desk, they give me what I booked. It took me almost half hour to check in the right room. The service is impolite and impatient.
All staffing from valet service / front desk and housekeeping -most accommodating.Overall an unexpected "find" in an ideally located hotel.
Misguided information about access to internet usage and access.
Reasonable amenities, welcoming staff, valet parking available.
Some maintenance required to repair several damages on furniture and bathroom
Was pleasantly surprised by the size of our room - usually when you rent the deluxe suite it's an overstatement but this hotel room had size and beauty to it.
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