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327 Ontario Street, L2R 5L3 Saint Catharines – Show map
|King Room with Roll In Shower - Disability Access/Non-Smoking|
|Executive King Room|
|Room Selected at Check-In|
|Queen Room with Two Queen Beds|
|Queen Suite with Sofa Bed|
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11 properties in Saint Catharines
Including hotels, apartments, villas and more.
38 verified reviews
We speak your language
Holiday Inn Hotel & Suites St.Catharines-Niagara's staff speaks: French, English
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Golf Course (within 2 miles), Pool Table, Bowling, Sauna, Fitness Center, Hot Tub, Indoor Pool, Indoor Pool (all year), Game Room
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is needed).
Room Service, Vending Machine (drinks), Shuttle Service (free), Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
One additional older child or adult is charged CAD 15 per night in an extra bed.
One child under 2 years is charged CAD 15 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Holiday Inn Hotel & Suites St.Catharines-Niagara accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 38 reviews
Value for money
Show reviews from:
This hotel, located near downtown St. Catherine’s, Ontario, is 12 miles from Niagara Falls. It features a mini-golf course, an indoor and an outdoor pool, on-site restaurant and a daily breakfast.
Score from 132 reviews Good
Only steps from restaurants, shopping and entertainment, and a short drive from Niagara Falls, this smoke-free motel has friendly services and comfortable guest rooms in Saint Catharines, Ontario.
Score from 510 reviews Excellent
Springbank House Inn is located in Saint Catharines. Free Wi-Fi access is available. Niagara Falls is within a 28 minutes' drive.
Score from 3 reviews Review score
This completely non-smoking full-service resort, spa and conference center is situated in Niagara-on-the-Lake and features luxurious amenities, elegant accommodations and a large variety of on-site...
Score from 141 reviews Excellent
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Friendliness of Staff. Very eager to please
Nice rooms, great service, clean
The architect for this building should go back to school. The elevators are a problem. You wait forever when you stay on one of the upper floors and they seem to stop at every floor.
Updated bathrooms and roof top bar.
The hotel was very clean and comfortable. Our room was very comfortable and they helped set up my surprise for my spouses arrival. Very friendly staff and great place to stay:)
I did not like the fact that there was a mix up with the reservation for my sister in law, after I called to make sure there was only 1 room booked under her name. They also called my cell phone the night before my arrival and my spouse over heard me tell the person on the phone the name of my surprise guest I had coming. That ruined my surprise.
The sixth floor outdoor lounge
Main floor rooms are very noisy when the sixth floor ltapas bar closes and patrons exit via that corridor.
The room was spacious and clean, and the bed was very comfortable. I had some visitors in the evening and I was pleased that there was a table for us to play cards in the sitting room area.
I perceived a lack of concern for your guests when there was a power outage. I felt that a staff member should have contacted guests or guest should be been offered flashlights and concern when they enquired about the emergency situation. I realize power outage was after 10 pm and some guests were asleep, but those who were not, and had to enquire at the front desk should have been accorded more concern. I wish there was a better restaurant, something like in the Holiday Inn that used to be at Lake St and Q.E. in S t. Catharines.
Clean room and plenty of room. O
Shower door leaks and you can hear people outside the hallway. Rooms could be more soundproof.
The general environment was great, comfortable and welcoming.
One of the Front-Desk staff wasn't friendly. One of the serving staff in the restaurant was not friendly, and did not provide all the items during the meal service.
close to area attractions (shopping and Niagara-on-the-lake area)
Breakfast buffet not good - order off the menu. We booked an exec. king suite - they didn't have one when we got there - don't know if booking.com is to blame or holiday inn - but the front clerk just starred at us - not saying anything - not giving us something to compensate. We took another room, but you should get what you booked.
loved the staff on the front desk
nothing in particular
Location and hotel amenities were fabulous. Brittny, at the front desk understands customer focus and should be commended for her approach and professionalism! Would recommend to anybody.
It was an updated facility. The Timothy's in the lobby was very convenient for our 7 am departure.
It was very pricey for the location. But we had no other choice as the other hotel (that was closer to our venue) was booked.
Very comfy bed, spacious room, great wifi, clean, ...
Don't pay extra for the breakfast, lots of places around or eat from the menu at the place in the hotel. The buffet sucked.
loved the clean rooms - lots of extra towels
Very clean . Richard at the front desk was extremely helpful ! We had brunch at the restaurant at the hotel it was very good ! I would stay at the saint Catharine's holiday inn next time I visit my daughter .
The only thing that that I didn't like was that about 2:00 am a I was woken up by a group of men yelling . The men started in the hotel parking lot then went to the gas station across the street . One man was saying " don't touch me " he was walking very fast back and forth in front of the station . Felt that I had to watch in case a fight broke out so that I could call the authorities or step out to try to stop it . It also woke my sister and my daughter . I think they may have had too much to drink at the bowling ally attached to the hotel
Nice facility with good rooms.
Casual attitude of staff at front desk, always confused and show no respect to your time and instructions.
Beds were super comfortable , room was very clean. Timothy's coffee shop right downstairs
Like most hotels you can hear people in the halls through the door
Beds are comfortable. Great lo ation. Friendly staff.
not so great breakfast
Hot tub and pool area were not clean and felt cramped for a hotel of this size. Only one elevator meant waiting long durations.
Facilities and room very clean with a touch of elegance. Excellent location and very close (driving) and friendly to Henley Regatta Event.
Staff forgot to give me breakfast coupons upon registration. I got them until I asked for them later during the day. A little too much chlorine in the swimming pool and a little too big child pancakes portions.
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