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Newest reviews for Patterson-Kaye Resort and Spa

  • Anonymous
      Canada
    August 6, 2014

    The staff of Carol and Rod were excellent.

    I booked a one room cottage for my husband and I and the confirmation said that the reservation was for 1 house. However, when we checked out, it turns out that the price structure is per person and not per cottage. Also, the price chart on the brochure does not mention per person for the Charlotte (our cottage) although upon further review, it does say per person in text form. I find the pricing very misleading and the confirmation equally misleading. I am sure I am not the first person to find this. However, having booked many rooms, hotels, resorts, etc, this is the first time I have encountered a per person charge. Just seems underhanded.

    6.3

  • Helmuth
      United Arab Emirates
    July 30, 2014

    - location at the lake is great - half board was good; quality, as well as quantity - staff frendly

    - cottage bath had been cleaned by us before use; extremely dirty - furniture were old, used and partly broken - use of furniture was only possible by covering with towels and bed sheets - we left a day earlier than booked & paid due to the cleanness issues

    4.6

  • Teresa
      Canada
    July 23, 2014

    Carol was fabulous with accommodating my late arrival and early departure. Being so close to the water made going paddling very easy. The restaurant was delicious, and eating on the patio was also a highlight.

    The bathtub in my facility had been cleaned with some blue solution, and the residue remained in the tub. When the jacuzzi was running, the water was brown. All else was great!

    8.8

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