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Newest reviews for Pelican Suites

  • Anonymous
      Qatar
    September 17, 2014

    Nothing really! Will never go back again.

    Very dirty. no internet connection. Staff very slow and unresponsive. Lack Of basics (soap, Bed sheets, towels) we had to ask for and waited a day! Not child friendly at all.

    3.8

  • Rola
      Saudi Arabia
    August 25, 2014

    Location close to square one mall Staff cooperation Security View from the unit Spacious unit

    Old furniture some in poor condition Phone does not work Some furniture is broken Master bedroom electric outlets all not working Towels in poor condition No hangers (had to buy and leave them there)

    7.9

  • Selene
      United Kingdom
    August 5, 2014

    Lovely neighbourhood in wooded setting. Spacious living and comfy beds. Overall enjoyed our stay.

    Quite a drive from downtown Toronto. Not enough outdoor/dining chairs (there were 8 of us) Not enough mugs etc for 8 of us either. Phones wouldn't charge and some lights didn't work. Needs a bit of maintenance.

    7.1

  • Fernando
      Germany
    July 28, 2014

    Great comfort and facilities, clean, quiet, a great experience

    9.6

  • Juan
      United States of America
    July 13, 2014

    The apartment was missing basic cooking elements.

    7.1

  • Neal
      United States of America
    July 1, 2014

    Location and the building aminities

    The furniture was dirty and old, counter tops needs replacement. Curtains very bad don't close. The furniture is what you see in motel 6 but you are paying for a five star price. Phone doesn't work, you can't watch TV because no signal ( for three days). The cream of the pie was no Internet ... Amazing and false advertising.

    4.2

  • Jose
      United States of America
    June 20, 2014

    I love the price and how everything is very convenient for me when I come down that way. Staff is great

    I didn't like that it took me almost 3 weeks to get my deposit back. Then I had to prove that pelican suite took my money so I had to take time to go get a copy of my bank statement.

    9.2

  • Anonymous
      Canada
    June 18, 2014

    Location was good. The facility in the building was great. The unit rented out to me was spacious.

    The unit the was rented out to me was not clean and could use some new beddings,paint,blinds and kitchen items. When I opened the dishwasher it had very dirty pots with food caked on it. When opened the cupboards to find another more clean pots there I found another pot that was rusted and eroded. I did phone staff & mentioned and was told to just "leave it" ! For a 2 bedroom condo there was ONE wine glass ONE martini glass and 4 other type of glasses. So not very well equipped. This for an "executive suites". I would definitely not stay there again. It says no house keeping if stay under 7days and I stayed over 7 days and there was no house keeping. There is also no starter kit of any kind. I have stayed in many condos and these types of places in different cities and there has always been starter kits of cleaning supplies.

    5.8

  • Aisha
      Canada
    June 17, 2014

    I liked the view. the apartment was good, big and clean when I arrived.

    I haven't received my deposited (500$) I called and sent emails without anything. the lady said I will see and call you back, and then didn't hear about them. I stayed there for 3 days no cleaning service. Also to find where is my apartment was hard there is no signs or anything.

    5

  • Anonymous
      United Kingdom
    June 16, 2014

    Size of the room and facilities such as washer and dryer was a plus. Apartment clean,free internet access. The Receptionist in the building where we stayed was very helpful Dedicated parking bay available for the suite Upgrade to three bedroom apartment at no additional cost was great !

    Difficult to find location of the office when we arrived. No sign outside the office. Repairs such as loose door knob not done before we occupied the room. My partner helped member of staff to repair doorknob to our satisfaction.

    6.7

  • Anonymous
      Canada
    June 8, 2014

    Clean rooms, good location, nice view.

    Very poor information provided by the staff at our arrival and departure. Nobody on place to provide information, available only on phone, when they answer... There are two buildings and on the note we received with our key upon arrival, the building was not indicated. Extremely small parking lot, that we have refused.

    6.3

  • Carol
      United Kingdom
    June 8, 2014

    Due to emergency and having to leave early the cancellation charges very expensive And phone didn't work even after reporting it . No instructions on how to use anything . No information where leisure facilities were and how to get into them as I was told not to ask the desk staff as they didn't like holiday renters in the property and just ignored you

    5.8

  • Frishta
      Canada
    June 7, 2014

    Only location

    - The security gurad of building was given hard time every time in and out time. - The staff members were not cooperating with tender. - They did not return our security deposited yet . since we had handed over the flat. Every time they are making some sort of excuse. - We are recommending do not take this flat for your stay in futur enter management of this property are froud.

    5

  • Karim
      Canada
    May 22, 2014

    Loved the property, amenities, security, parking and service

    been nice to have some dishwashing liquid and sponge

    9.6

  • Anonymous
      Kuwait
    May 18, 2014

    Location . Facilities.

    It was not clean. Response of the staff is slow and incomplete. Office to recive keys is not at same place of the residence.

    6.7

  • Melissa
      Canada
    May 17, 2014

    I liked the location. It was convenient that it was walking distance to Square One.

    I didn't like the fire alarm going off the first night we stayed. I also left almost a week ago, and have not received my incidental fee deposit back. I have spoke to the staff twice already regarding this issue.

    7.1

  • Donna
      Canada
    April 15, 2014

    Close to where we needed to be. Lots to do on our downtime. Grocery/ shopping close

    I thought that the apt rental came with the same amenities as a hotel- that's what I was told. There was no toilet paper, no dish soap or dish cloths. I had to purchase my own. The pillows smelled like men's cologne?? But it was only me and my daughter in the rental. Not sure if the bed linens were changes in the smaller bedroom. They charged my credit card 8 days before I even arrived.

    7.9

  • Ed
      Canada
    April 6, 2014

    I was very relaxed. I would stay there again. I would also recommend this apartment to others. If you read what I didn't like, this was put in to help you. It was not meant to detract from the service or the amenities.

    There weren't enough directions to the elevator once you've parked your car. Once you know the way around it's fine but the first time is frustration. The bathtub drain is partially plugged. The coffee table doesn't allow you to move around freely, It's just to wide for the room. . The metal plate on the front door was not secured properly and it made it difficult to close the door at times. I think this is mainly a problem with the installation of the door lock.

    10

  • Phillip
      Canada
    April 4, 2014

    I enjoyed the condo type set up and the fact we could prepare a meal if so desired.

    8.8

  • Brian
      Canada
    March 22, 2014

    Great service from Cindy at checkin. Nice rooms. Quiet and clean. Thanks

    10

  • Yaser
      Canada
    March 14, 2014

    Apartment is in good location, good size and acceptable equipments.

    No receptionist or front desk, all communication is by telephone. So if you come from outside Toronto and you do not have telephone you will lost. other issue is no room cleaning services during my stay (7 days), at arrival it was clean

    7.5

  • Jerome
      Canada
    March 14, 2014

    The privacy of having out own condo.

    There for 6 days and had to keep washing and reusing the towels and there were no face clothes..

    5.4

  • Claudia
      Canada
    March 8, 2014

    Location was fantastic Pool was incredibly clean Building very clean Quiet building Showers were great

    Internet connection never constant Found some bodies shorts at the bottom of a yet slept in bed My parking spot was assigned to another customer before the end of my stay Furniture of cheap quality Unit Phone was not operating Bed comforters stunk of mildew Not all light switches were operational

    8.8

  • Jarrad
      Canada
    March 2, 2014

    We liked the space afforded by the unit. We liked the potential of the amenities.

    We did not like the state in which the unit was kept. It would have been nice if all the amenities were available during the day, not just from 4pm onward.

    7.1

  • Anonymous
      Canada
    February 18, 2014

    Location, price & size

    lack of cooking and eating utensils, cleanliness was at best superficial

    5.4

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