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Newest reviews for Pillar and Post Inn & Spa

  • Donna
      Canada
    August 12, 2014

    everything about it dinner at the Cannery was amazing

    when asked at front desk where the Acquafit was taking place (what pool) they didn't have a clue but meanwhile when asked at spa they were the ones that told us to ask front desk

    10

  • Anonymous
      Canada
    August 12, 2014

    Rooms were spacious. Very comfortable beds.

    Pools were small and crowded-lots of kids. One bed not made up after returning to our room from a day of shopping. Ceilling light fixture extemely dusty. Not close to downtown so had to find/pay for parking.

    7.1

  • Paul
      Canada
    August 5, 2014

    The Food (dinner) Staff The Room

    Found it a little expensive

    7.5

  • Christopher
      United States of America
    July 29, 2014

    Very relaxing atmosphere. Pools and Spa facilities were fantastic. Location to shops within walking distance and shuttle is very convenient.

    Would be difficult to do every year for a weekend getaway due to high costs. Rooms are older but clean and well-kept, although our room had somewhat of a musty odor to it.

    8.8

  • Mandy
      Canada
    July 29, 2014

    The location of the hotel was great. quiet and easy to get to the main street either by walking or shuttle. The staff were friendly and helpful. A relaxing getaway.

    10

  • Mark
      Canada
    July 24, 2014

    The staff at the Pillar and Post went above and beyond to accommodate my wife and I. I requested a little promotion for my wife as we were celebrating our honeymoon at their facility. Flowers and a bottle of wine was provided each day of our stay. My wife loved it. Thank you so much for the wonderful hospitality. It was Top notch!!!

    Food was a little bland but overall it was a great stay

    7.9

  • Anonymous
      Canada
    July 23, 2014

    Room in need of a facelift. Looked like it hadn't been touched since the 80s. Dirt on stucco walls. Bathroom fan did not work.

    7.5

  • Albert
      United States of America
    July 20, 2014

    The hotel is a wonderful place to relax and feel pampered

    Spotty wi fi

    9.6

  • Dee
      Canada
    July 19, 2014

    Food was excellent and the service and suggestions were of royalty. Comfortable, relaxing And would have stayed forever!! Plan on going again next year, maybe even sooner.

    Rooms are pricey but worth the expense just to have the experience all over again. Thank-you to all the staff who made our stay so enjoyable:) :)!

    10

  • Pamela
      United States of America
    July 18, 2014

    Warm, friendly staff...free and quick transportation into town...lovely pools...thoughtful turn-down service with a white rose left on the pillow

    unreliable wifi...not enough time to take advantage of the amenities...extremely expensive glasses of wine in hotel lounge...loud wedding guests on the weekend

    9.2

  • Kathleen
      United States of America
    July 12, 2014

    We enjoyed every minute of our stay at the Pillar and Post, from the moment we checked in, until we had to go home! I commented to my husband that I could very easily stay there for a month ! Thanks to all the staff ... it's a beautiful resort in a very exciting little town !

    9.6

  • Tom
      United States of America
    July 6, 2014

    Nice facility, lots of things to do.

    "tile" chipped in comfort area of the room. $15 resort charge

    8.8

  • Margaret
      Canada
    July 5, 2014

    Bed wonderful. Pool and spa area wonderful . Breakfast very good. Location is quiet away from the busy Main Street. Gardens are outstanding .

    Breakfast pancakes came with maple syrup for the USA..really ?? No Canadian available ?? Shortage of clean towels on second day .

    9.2

  • Ray
      Canada
    July 4, 2014

    Indoor pool

    Prices very high

    6.3

  • Anonymous
      Canada
    July 3, 2014

    Wonderful experience! Thank you very much.

    9.6

  • Mark
      Canada
    July 1, 2014

    The staff were all accommodating and friendly without being ovver the top. Great spa. Only 5 blocks from downtown strip. Would come back again

    8.8

  • Carrianne
      Canada
    July 1, 2014

    location cleanliness

    staff not as polite as when we stayed there previously we did not get the room that was requested on booking.com only when I called did they give us the room we had booked.

    6.3

  • Frances
      United States of America
    July 1, 2014

    The room towels were nice.

    We were very disappointed in many things: Mattress, TV had very poor picture, no premium channels and the pay for a movie option was "down". An area of the hallway had no a/c and it was sooo hot walking through there. The pool had not been skimmed and had many bugs. (I came out with a bug bite.) I developed a cough during the night which I think was due to the poor air quality. Needless to say, we had a terrible night sleep. I slept better when I moved to the couch. For what we paid, it was outrageous! We would never recommend this "spa"!

    3.3

  • Dan
      United States of America
    June 30, 2014

    We had never been to the Pillar and Post and from the moment we arrived we fell in love with the way they treat their guests... from the wine and cheese hello to the rose delivered to our door later that evening. We can't wait to return! Our 50th wedding weekend will be something we remember for a long time... very special! Thanks Pillar and Post!

    Nothing

    10

  • John
      Canada
    June 28, 2014

    Spa and pools were great. The free shuttle was amazingly convenient. Rooms were spacious and clean. Excellent service staff. Very prompt.

    TV in rooms did not work well. Picture quality terrible. Difficult to use.

    7.9

  • Joanne
      United States of America
    June 25, 2014

    *Excellent staff *Comfortable *Great location in a beautiful town a & lovely neighborhood *Very nice spa

    *Room in need of updating *Poor maintenance of stairwell/hallways & doors. Filthy windows & window sills. **The quality of The Pillar & Post has gone "downhill" since we last stayed there. It had been one of our favorite places to stay in Niagara-of-the-Lake, but the property no is longer worth the cost of the room.

    6.7

  • Karen
      Canada
    June 23, 2014

    Linens were clean as was the room. Staff were friendly and pleasant.

    Staff should have told us where to park closer to the room to bring our luggage up. Pillows were too hard (I woke up several times through the night with a sore outer ear) and bed was hard. There was an abnormal amount of light coming in around the door that didn't fit right. So much so that you could walk around the room and see everything with the lights out. The fireplace was not turned on but the room smelt of gas when we had left and came back in.

    4.2

  • Agnes
      Canada
    June 22, 2014

    No mouthwash in the hygiene package for the bathroom.

    9.2

  • Anonymous
      Canada
    June 20, 2014

    We loved the location - so close to all the downtown shops and attractions. Resort was clean and the staff was super friendly.

    Wi-Fi connection was poor.

    9.6

  • Allan
      Canada
    June 20, 2014

    Friendly staff, fine food

    10

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