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Pillar and Post Inn & Spa
48 John Street, L0S 1J0 Niagara on the Lake – Show map
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164 verified reviews
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Outdoor Pool (seasonal), Grounds, Sun Deck
Golf Course (within 2 miles), Cycling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year), Hot Spring Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults are charged CAD 50 per person per night when using existing beds.
Free! One child under 3 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Pillar and Post Inn & Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Based on 164 reviews
Show reviews from:
Next to the Niagara Fallsview Casino Complex, this hotel features panoramic views of the Falls. It has an on-site T.G.I. Fridays restaurant, indoor pool, and a made-to-order breakfast.
Score from 802 reviews Very good
Next to Niagara Fallsview Casino, this Ontario hotel features spacious rooms with Niagara Falls or river views. It has a full-service serenity spa, indoor pool and on-site dining.
Score from 1146 reviews Very good
A restaurant and bar are featured at this Niagara-on-the-Lake hotel. Free Wi-Fi is available in all areas. Fort Mississauga National Historic Site is a 20-minute walk away.
Score from 190 reviews Excellent
On the main shopping and dining street in Niagara-on-the-Lake, this hotel is adjacent to the Niagara Golf Club and one mile from Mississauga Beach.
Score from 135 reviews Very good
everything about it dinner at the Cannery was amazing
when asked at front desk where the Acquafit was taking place (what pool) they didn't have a clue but meanwhile when asked at spa they were the ones that told us to ask front desk
Rooms were spacious. Very comfortable beds.
Pools were small and crowded-lots of kids. One bed not made up after returning to our room from a day of shopping. Ceilling light fixture extemely dusty. Not close to downtown so had to find/pay for parking.
The Food (dinner) Staff The Room
Found it a little expensive
Very relaxing atmosphere. Pools and Spa facilities were fantastic. Location to shops within walking distance and shuttle is very convenient.
Would be difficult to do every year for a weekend getaway due to high costs. Rooms are older but clean and well-kept, although our room had somewhat of a musty odor to it.
The location of the hotel was great. quiet and easy to get to the main street either by walking or shuttle. The staff were friendly and helpful. A relaxing getaway.
The staff at the Pillar and Post went above and beyond to accommodate my wife and I. I requested a little promotion for my wife as we were celebrating our honeymoon at their facility. Flowers and a bottle of wine was provided each day of our stay. My wife loved it. Thank you so much for the wonderful hospitality. It was Top notch!!!
Food was a little bland but overall it was a great stay
Room in need of a facelift. Looked like it hadn't been touched since the 80s. Dirt on stucco walls. Bathroom fan did not work.
The hotel is a wonderful place to relax and feel pampered
Spotty wi fi
Food was excellent and the service and suggestions were of royalty. Comfortable, relaxing And would have stayed forever!! Plan on going again next year, maybe even sooner.
Rooms are pricey but worth the expense just to have the experience all over again. Thank-you to all the staff who made our stay so enjoyable:) :)!
Warm, friendly staff...free and quick transportation into town...lovely pools...thoughtful turn-down service with a white rose left on the pillow
unreliable wifi...not enough time to take advantage of the amenities...extremely expensive glasses of wine in hotel lounge...loud wedding guests on the weekend
We enjoyed every minute of our stay at the Pillar and Post, from the moment we checked in, until we had to go home! I commented to my husband that I could very easily stay there for a month ! Thanks to all the staff ... it's a beautiful resort in a very exciting little town !
Nice facility, lots of things to do.
"tile" chipped in comfort area of the room. $15 resort charge
Bed wonderful. Pool and spa area wonderful . Breakfast very good. Location is quiet away from the busy Main Street. Gardens are outstanding .
Breakfast pancakes came with maple syrup for the USA..really ?? No Canadian available ?? Shortage of clean towels on second day .
Prices very high
Wonderful experience! Thank you very much.
The staff were all accommodating and friendly without being ovver the top. Great spa. Only 5 blocks from downtown strip. Would come back again
staff not as polite as when we stayed there previously we did not get the room that was requested on booking.com only when I called did they give us the room we had booked.
The room towels were nice.
We were very disappointed in many things: Mattress, TV had very poor picture, no premium channels and the pay for a movie option was "down". An area of the hallway had no a/c and it was sooo hot walking through there. The pool had not been skimmed and had many bugs. (I came out with a bug bite.) I developed a cough during the night which I think was due to the poor air quality. Needless to say, we had a terrible night sleep. I slept better when I moved to the couch. For what we paid, it was outrageous! We would never recommend this "spa"!
We had never been to the Pillar and Post and from the moment we arrived we fell in love with the way they treat their guests... from the wine and cheese hello to the rose delivered to our door later that evening. We can't wait to return! Our 50th wedding weekend will be something we remember for a long time... very special! Thanks Pillar and Post!
Spa and pools were great. The free shuttle was amazingly convenient. Rooms were spacious and clean. Excellent service staff. Very prompt.
TV in rooms did not work well. Picture quality terrible. Difficult to use.
*Excellent staff *Comfortable *Great location in a beautiful town a & lovely neighborhood *Very nice spa
*Room in need of updating *Poor maintenance of stairwell/hallways & doors. Filthy windows & window sills. **The quality of The Pillar & Post has gone "downhill" since we last stayed there. It had been one of our favorite places to stay in Niagara-of-the-Lake, but the property no is longer worth the cost of the room.
Linens were clean as was the room. Staff were friendly and pleasant.
Staff should have told us where to park closer to the room to bring our luggage up. Pillows were too hard (I woke up several times through the night with a sore outer ear) and bed was hard. There was an abnormal amount of light coming in around the door that didn't fit right. So much so that you could walk around the room and see everything with the lights out. The fireplace was not turned on but the room smelt of gas when we had left and came back in.
No mouthwash in the hygiene package for the bathroom.
We loved the location - so close to all the downtown shops and attractions. Resort was clean and the staff was super friendly.
Wi-Fi connection was poor.
Friendly staff, fine food
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