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111 Carlton Street, M5B 2G3 Toronto – Show map
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915 verified reviews
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Best Western Primrose Hotel Downtown's staff speaks: Filipino, Russian, Portuguese, Korean, Italian, French, English
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Outdoor Pool (seasonal)
Sauna, Fitness Center
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 24 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Russian, Portuguese, Korean, Italian, French, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 16 years stay free of charge when using existing beds.
One older child or adult is charged CAD 10 per night when using existing beds.
One older child or adult is charged CAD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 915 reviews
Value for money
Show reviews from:
Within 320 yards of College subway station, this hotel features on-site dining, 2 indoor pools with a water slide, and a fitness center.
Score from 2133 reviews Good
The Garden District of downtown Toronto is home to this centrally located hotel, placed only moments from the Eaton Centre shopping plaza and offering spacious accommodations and modern on-site...
Score from 858 reviews Good
This downtown Toronto hotel is a 6-minute drive from the CN Tower and Rogers Centre. Free Wi-Fi and a hot continental breakfast are also provided.
Score from 676 reviews Good
This hotel is located next door to Maple Leaf Gardens, just a 3 minute walk from the nearest metro station. It features an indoor pool, a full-service spa and a gift shop.
Score from 844 reviews Good
Breakfast was too dry
Location, comfort, value
Comfortable and attractive room, clean and well kept. Excellent location. Fantastic city view.
The far too-narrow, crowded and terribly steep parking garage in the basement.
beds super comfy rooms had nice view friendly staff, very helpful
the bed was comfortable
I had asked to have my bills done in a certain way and when my friend and i went to pay she was unable to get a seperate bill for a business expense. the Clerk did not help us to change it and said nothing could be done.
GREAT LOCATION NICE CLEAN ROOMS WALKABLE DISTANCE IN DOWNTOWN
BREAKFAST SHOULD HAVE BEEN MORE VARIATIONAL AS EVERYDAY IS SAME STUFF
noise at night pillows very uncomfortable
The staff at the front desk were amazingly kind and helpful. Very empathetic to a person having a horrible day!
Room, wifi, staff, location, and the ability to use less new towels & bedsheets on a daily basis.
General decor of the hotel (rooms exempt).
Location is excellent, walking distance to underground and streetcars in front. Easy to walk everywhere in Central Toronto. Good wifi, buffet at breakfast was plenty and good quality with fresh fruit and cereals as well as warm food. Friendly helpful staff
Nothing, we had a very pleasant stay, we hope to come back one day
Location and Staff
Elevators very slow Students living in hotel very noisy
very friendly and helpful staff. Reasonably clean quiet rooms. The breakfast buffet was okay but ordinary.
did not like the seedy ambience of the neighborhood or the drunks hanging out front of the hotel. we were not comfortable walking a few blocks from the hotel searching for a late dinner.
Staff was wonderful. The hotel was very clean. Location was good.
Panhandlers outside the hotel. I ordered a double and got a single.
The staff was absolutely wonderful
Elevators always seemed to be full and seemed to take for ever. Older hotel
Room was large and comfortable - pool was handy and location was great for walking - staff was friendly - wonderful grocery close by
Elevators were slow - checking into hotel was difficult off very busy street
Location, Staff, Value for money & Cleanliness.
Check in time.
The view, the actual room was clean, a/c worked well
Bathtub was dirty and shower head fell off, plugs did not work properly, microwave was dirty, maids pretty much just walked in
Staffs were pretty nice. convenient location. room was clean.
Door closing sound was too loud.
The bathroom in the hotel room was in horrible shape. Vanity pulling away from wall, plaster chunks falling out of the ceiling, no plastic shower curtain. The mattresses were stained and everytime we wanted to go up to our room we would wait 15 to 20 minutes for an elevator. I was very disappointed and will not stay here again nor recommend it to anyone
Location, value and friendly staff:)
Staff could be a lot more pleasent
location was close to pretty close to subway station(college park). The hotel had a bust touring co. pick us outside the front door and showed us a really great tour of Toronto including a boat tour on Lake Ontario. I didn't have service from my own mobile in Canada so the hotel wi-fi was life saver.
the room looked tired and needed a update ten years ago. the shower handle was ready to fall off and the poor caulk repairs looked cheap.
The view of the city from the hotel room was great and the room was very clean and the bed was super comfortable. I also enjoyed how quiet it was I didn't hear any noise from other rooms.
Very good hotel, big room and very clean the hotel is around 3 blocks from eaton center and you can do everything without car.
Parking and breakfast very expensive.
The rooms were nice and clean The staff were friendly Value for the money in a downtoen hotel
No room service
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