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Best Western Primrose Hotel Downtown
111 Carlton Street, M5B 2G3 Toronto – Show map
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6 Reasons to Choose Best Western Primrose Hotel Downtown
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876 verified reviews
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Best Western Primrose Hotel Downtown's staff speak: Filipino, Russian, Portuguese, Korean, Italian, French, English
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Outdoor Pool (seasonal)
Sauna, Fitness Center
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 24 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Russian, Portuguese, Korean, Italian, French, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 16 years stay free of charge when using existing beds.
One older child or adult is charged CAD 10 per night when using existing beds.
One older child or adult is charged CAD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Western Primrose Hotel Downtown accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that this property does not accept cash.
On-site parking is limited. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 876 reviews
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The bathroom in the hotel room was in horrible shape. Vanity pulling away from wall, plaster chunks falling out of the ceiling, no plastic shower curtain. The mattresses were stained and everytime we wanted to go up to our room we would wait 15 to 20 minutes for an elevator. I was very disappointed and will not stay here again nor recommend it to anyone
Location, value and friendly staff:)
Staff could be a lot more pleasent
The view of the city from the hotel room was great and the room was very clean and the bed was super comfortable. I also enjoyed how quiet it was I didn't hear any noise from other rooms.
Very good hotel, big room and very clean the hotel is around 3 blocks from eaton center and you can do everything without car.
Parking and breakfast very expensive.
I found the staff at this hotel to be a delight, from the front desk to the phone call asking if our room was ok.
Key card to car park was a bit confusing
Helpfulness of staff in finding restaurants, mass transport
Inconvenience of loading, unloading the cae
We liked the municipal parking around the corner ....close to public transportation
Would have liked breakfast included...15.00 extra per person too pricey!
Room, bathroom was very clean.
Carpet needs cleaning/replacement. I didn't want to take my socks off to walk on the carpet.
Poor elevator service at peak times.
This is one of the FINEST properties I have every been fortunate enough to stay at.
Be careful out in the local streets after dark. Hey, Its a big city.
Breakfast not included
The room was super clean. Enjoy staying there.
The air conditioner was very nosiy. Even I asked for fixing it, it still made nosie while cooling/warming.
Housekeeping, needing to pay for parking
The view from our room was fantastic as well my dauther enjoyed the pool thanks for a friendly and comfortable and most of all very clean stay at the best western primrose
The elevator that day were extremly slow for some reason as well the parking is too narrow
Things were easy and loading/unloading temp driveway was good to have
The staff was super friendly, bed always made perfectly, the design of the room was pretty and the location was great.
The pillows were too thick (yes thats a detail, i know).
Breakfast was not hot
Great view of the city from room Fridge and tea/coffee making facilities in room Helpful staff Well situated near public transport Nice pool Comfortable beds
the walls are very thin, we could hear every word our neighboors were saying. the hotel is a lot older than it looks in the pictures
the hotel is way older than it looks on the pictures.
The room was very clean and spacious!
No balcony for my husband who smokes.
a bit old fashioned - decor needs to be updated
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