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6 Picton Street, L0S 1J0 Niagara on the Lake, Canada – Show map
Excellent location – rated 9.8/10! (score from 175 reviews)
Rated by guests after their stay at Prince of Wales.
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74 properties in Niagara on the Lake
Including hotels, apartments, villas and more.
175 verified reviews
They speak your language!
Prince of Wales's staff speaks: French, Spanish, English, German
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Golf Course (within 2 miles), Cycling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Game Room
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults are charged CAD 50 per person per night when using existing beds.
One child under 3 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 175 reviews
Value for money
Show reviews from:
Next to Niagara Fallsview Casino, this Ontario hotel features spacious rooms with Niagara Falls or river views. It has a full-service serenity spa, indoor pool and on-site dining.
Score from 1656 reviews Very good
A restaurant and bar are featured at this Niagara-on-the-Lake hotel. Free Wi-Fi is available in all areas. Fort Mississauga National Historic Site is a 20-minute walk away.
Score from 194 reviews Wonderful
This Niagara-on-the-Lake hotel is a 12 minute drive of Niagara Falls. The hotel offers an indoor swimming pool, on-site restaurant and free Wi-Fi.
Score from 303 reviews Very good
Experience luxurious accommodations, gourmet on-site dining and unrivaled personalized service at this elegant hotel and spa, situated in beautiful Niagara-on-the-Lake and providing easy access to...
Score from 97 reviews Wonderful
The staff greeted you constantly and the level of attention from the restaurant was amazing.
Pillows too full and hard
Great room, so cozy withfireplace, loved the church I'll lounge, location was great close to a lot of pubs and stores, pool is awesome
Everything about the place exudes class. Prompt friendly service. Been here many times and never disappointed.
For whatever reason the pillows in the King suites were too hard and puffy. I know it sounds stupid but both my wife and I had an awful nights sleep as a result.
Location is great
Noisy at night, dated and small athletic room and pool, over price and poor value restaurant.
We were put in the worst room in the hotel room number 317. The noise was unbelievable. Had to leave and find another hotel. When we left your night manager did not care about us at all, we will never come to your hotel again
We loved the location which is right in the downtown area and within walking distance to the theatres, restaurants and shops. The room we had was very comfortable and clean, located in one of the 'cottages' next to the hotel. Liked the lounge/bar for cocktails and evening entertainment.
Skip the breakfast! Although the restaurant has a very beautiful atmosphere, the service for our breakfast was poor. After we had been seated for at least ten minutes with no greeting from a waitperson, we finally got up and got a pot of coffee for ourselves! Our food was served cold and appeared as tho it had been prepared earlier and re-warmed (and not even well enough!) Bill for two for crummy breakfast of two simple entrees and coffee $45.
rom was wonderful, clean and loved the rose! Loved the coffee in the moring in the lobby . Hotel Manager Hazel did a great job accoodating and making us feel sopecial. We were a large group! Also thank you for the locvely bottle of wine in our room for my husbands 50th bday ☺
Thee was one waiter english or Irish (?), on our saturday night (in your restaurant after 9:30 pm ) who was bordeline rude. Not sure what his deal was.... No Klenex in your washrooms downstairs or inthe lobby
The location and how friendly everyone ones. The service and restraunts were wonderful.
Loved having the indoor pool. Staff was knowledgeable, but concierge desk was not always manned during daytime. Great location for attending the Shaw Festival.
Pool room was very hot and stuffy. In competition with all the B&B's, I'm surprised there isn't at least a continental breakfast included in the price.
convenience, safety, location, prompt room service, valet parking, helpful front desk help
each room service order was prompt but always missing something: fork, toast, wrong wine, napkin,
A classy vintage hotel in a very pretty setting.
Dark and dated decor.
Poor quality of pillows Price of room
The best service we've ever had. My husband is handicapped and there was never a problem with getting help. They even used their shuttle service to take us places.
Great location lots of great little boutiques and restaurants you must do the jet boat tour, so much fun......make sure you wear your swimsuit you will get soaked.
A bit pricey
The room was very nice, and clean. The spa and it's staff were also very good.
We ordered room service, and had to call three times to get our food delivered, which ultimately took 90 minutes . The person taking the order, Rachel was her name I believe, blamed the delivery man, the delivery man blamed Rachel and the kitchen staff. The food was good, however, we had ordered iced tea and got a plastic bottle of it instead of brewed tea. Bearing in mind that tea is part of the signature personality of the Prince of Wales, we were disappointed with the tea. The dessert we had ordered had obviously been prepared at the time we placed the order, The funnel cake was hard and chewy when it arrived. Also, your advertisements boast in room movies and cable/satellite TV, yet our room had a very poor selection of channels, and no movies. (We had called several times to find out how to get the PPV movies, and no one seemed to know the answer. Finally someone told us that your off property accommodations
The Prince of Wales hotel is an excellent remodeled replica of a bygone era all the while offering modern amenities and a staff that makes you aware from the moment you enter the front door that they are there to serve you! What a wonderful hotel! We will definitely return!
Nice hotel in a nice town, little more for older people then for youngsters.
Amazing staff, charming and elegant lobby, great location.
Older interior had 'stale' smell in hallways
Everything was pristine, beautiful and focused on the comfort and luxurious pleasure of the guest. Every request was honored graciously. I have never felt so relaxed and pampered in my life, and I didn't even visit the spa! I will definitely return to the Prince of Wales Hotel every time I come to Niagara on the Lake.
There was nothing that did not please me at the hotel.
A very classical, almost Victorian hotel with ample, well trained staff and superb location in a charming summer-theatre town
We didn't dislike anything. The hotel is, however, seriously expensive -- not compared to the 5-6 major cities in the world, but compared to leisure hotels in pretty towns. It's good, but not excellent, value for money (in our opinion).
Everything was beyond expectations.
One minor issue - perhaps more Keurig cups could be left in the room (this avoids having to go to the front desk to get more) & if some fresh creamers or milk could be left in the fridge.
Great location and easy to park. Beautiful hotel.
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