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10 J Gagnier Street, X0E 1G1 Hay River – Show map
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6 Reasons to Choose Ptarmigan Inn
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4 properties in Hay River
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26 verified reviews
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Ptarmigan Inn's staff speak: English
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Darts, Sauna, Fitness Center
Food & Drink
WiFi is available in all areas and costs CAD 5 per 24 hours.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, ATM on site, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Any additional children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Ptarmigan Inn accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Based on 26 reviews
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Fully equipped kitchens and a dining area are featured in each unit at this Hay River property. Free Wi-Fi is provided in all areas. Hay River is 5 minutes’ walk away.
Score from 15 reviews Good 7.4/10
Bathroom definitely was not clean, room had an awful smell, TV did not function properly, no garbage can in room and horrible bedding.
Could upgrade bedding
Staff and restaurant were excellent
Bed was next to the wall so very difficult for second person to get in and out
Which is located in the center of a small town. They has nice air conditioning during summer time.
I like it's location to the downtown core of Hay River. Its prices are reasonable.
They have renovated their restaurant and I found neither the atmosphere nor the new menu very family friendly. It is a nice renovation for a dining room, but not for a family dining experience.
Very nice restaurant
Rooms haven't changed much in 30 years. Poor paint job in rooms.
Were kept up all night by partiers. Called the desk at around 0300 to ask if they were going to allow the party and fights to last all night. They called RCMP. Awful night. My 14 year was scarred and crying. When complained about in the morning they said yeah that happens. :( wont stay unless as a last resort.
I liked the location to the downtown core. I liked the new restaurant makeover. I forgot my pillow and the desk clerk made sure it was put aside so my friend could pick it up.
My room was too warm even with the air conditioner. When I opened the window the room cooled off nicely, but at 5:30 all the vehicles leaving woke me up. There was no reception on the TV. My hash browns at breakfast were not cooked and the waitress didn't bother to care. The downstairs room for the big Trade Show dinner needs air conditioning desperately.
Wifi cost $5 a day
From the looks of it and the internet reviews this was the only more than half-decent lodging in town. While the hotel is not new, efforts were being made to keep it up to date, and the wi-fi was reliable. It is centrally located and within walking distance of shops and restaurants.
It was more expensive than other hotels of the same quality, but that was likely due to its being in a small town in the far north of Canada and a short tourist season. That being said, I would recommend it given the appearance and comments for the other hotels in town.
Downtown location is great with almost everything within a short walking distance. Great restaurants and shopping nearby too!
Hotel was undergoing renovations at the time. No doubt, it will look great once it's complete.
Close to Hay River Airport - about 5 minutes by taxi.
The hotel did not have a lift and we had to carry heavy cases upstairs. No facility for breakfast for early check-outs. Hotel corridors in particular could benefit from refurbishment. It was not cheap for what it was and was the most expensive of all the hotels booked on our trip presumably due to the slightly remote location.
The outside of the building looks very nice. Although it isn't the greatest hotel in the world it is by far the best there is to offer in the Hay River area.
There are major renovations taking place in the hotel which are long overdue.
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