I found the wait at the front desk to be a little much. There was only one person late at night and after waiting 10 minutes to purchase a few things in their 24-hour mini-convenience store, I gave up, went back to my room, and returned 10-15 minutes later. Also, the next morning (around 10:00), there was no one at the front desk and I waited 5-10 minutes until a cleaning lady passed by. She kindly found someone to come attend me, and I was able to check out quickly after that.
Loved the decor and accommodations. I was very pleasantly surprised by the quality of the room (vs price) and the amenities in general. I've gone to hotels that cost me twice as much and weren't as convenient or properly maintained. The staff is very courteous and while the hotel is a bit out of the way, they have a shuttle service from/to the metro (and also to the airport), making the remote location a small inconvenience.